Heatons Furniture Outlet Store review | Loox

Heatons Furniture Outlet store reviewsSee product reviews

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Angela P.Verified
Left alone to browse around but help is just a question away. Very happy with the discussions and never any pressure to buy. Great team including delivery team. Very courteous and respective of property. Well worth a trip down. Very big choice of suites and beds.
Jasmine 2 Seater Medium Power Recliner Fabric Sofa, Monique Steel
Purchased item
Jasmine 2 Seater Medium Power Recliner Fabric Sofa, Monique Steel
"Very comfortable and size wise good for small..."
Judith R.Verified
Staff helpful I had a small problem after purchase and they were very helpful a quickly solved my issue
Neon Pro I-Tech Power Reclining 3 + 2 Sofas, Graphite Microfibre
Purchased item
Neon Pro I-Tech Power Reclining 3 + 2 Sofas, Graphite Microfibre
"Great sofas I absolutely love them, drinks c..."
Frank L.Verified
👍🏻
Assemble & Remove Packaging **FREE**
Purchased item
Assemble & Remove Packaging **FREE**
"Absolutely excellent customer service. The wh..."
Vanessa C.Verified
Exceeded expectations from the outset - was looking at site during the evening and left question on chat facility, expecting AI message that they'd respond when open, but staff member engaged in answering several questions straight away. The company seems to employ folk with great customer service skills, and good knowledge of products. They offer far quicker deliveries than many suppliers! I looked at lots of shops and very pleased to have found Heatons, who had exactly what I needed!
Assemble & Remove Packaging
Purchased item
Assemble & Remove Packaging
"Had a bit of a mix up from delivery company t..."
Paul W.Verified
Very good staff. Very helpful.
Utah 2 Seater Reclining Sofa, Power Footrest / Tilt Headrests, Ink Blue
Purchased item
Utah 2 Seater Reclining Sofa, Power Footrest / Tilt Headrests, Ink Blue
"Delivered on time. Delivery guys were very go..."
Yemi A.Verified
Great
Portofino Large Modular Leather Corner Sofa & Footstool, Chestnut
Purchased item
Portofino Large Modular Leather Corner Sofa & Footstool, Chestnut
"Very good experience with Heatons, order arri..."
Julie P.Verified
Easy to order online and notified every step of the process.
PremierCare Plus 5 Years Extended Warranty
Purchased item
PremierCare Plus 5 Years Extended Warranty
"The delivery and set up was excellent, no fus..."
Tom G.Verified
Really good service
Paramount Leather 3 Seater Power Tech Sofa, Navy
Purchased item
Paramount Leather 3 Seater Power Tech Sofa, Navy
"The delivery staff were awesome. The sales la..."
Paul S.Verified
Class from start to finish
The Duo Pro 1000 Pocket Memory Foam Mattress
Purchased item
The Duo Pro 1000 Pocket Memory Foam Mattress
"Fantastic experience from the ladies in the w..."
Charis W.Verified
Overall very good service just a shame the sofa colour was really quite different to all pics.
Assemble & Remove Packaging
Purchased item
Assemble & Remove Packaging
"Good service and fast overall. Soda is a lot..."
Mr K M.Verified
see comments. Poor/ nil customer support after delivery
Remove Old Sofa & Recycle
Purchased item
Remove Old Sofa & Recycle
"Removal was fine..but customer support is poo..."
Jane N.Verified
Can’t fault it
Regency Medium 2 Seater Sofa, Soft Bouclé Natural
Purchased item
Regency Medium 2 Seater Sofa, Soft Bouclé Natural
"Brilliant company to deal with,good old fashi..."
J A.Verified
Easy to follow process. Was nervous as I'd not sat on the sofa or felt the quality of the leather so was very happy when the sofa and chair arrived as super comfy and good quality soft leather. Looks great.
Bailey 3 Seater Leather Sofa, Premium Cocoa
Purchased item
Bailey 3 Seater Leather Sofa, Premium Cocoa
"Easy to order, good communication about deliv..."
K H.Verified
Easy to deal with, responsive and I did a video viewing. Kept informed of progress throughout and everything went smoothly
Isobel 3 Seater Manual Recliner Sofa, Endurance Charcoal
Purchased item
Isobel 3 Seater Manual Recliner Sofa, Endurance Charcoal
"Delivered quickly, very good quality and very..."
Stephen A.Verified
Very helpful, knowledgeable and speedily fulfilled and delivered the order
Hendricks High Back Accent Chair, Aquaclean Aston Natural
Purchased item
Hendricks High Back Accent Chair, Aquaclean Aston Natural
"Very comfortable and good looking"
Jean W.Verified
Very helpful staff in store
Assemble & Remove Packaging **FREE**
Purchased item
Assemble & Remove Packaging **FREE**
"Happy with it"
Julie M.Verified
Excellent service all round would definitely recommend
Assemble & Remove Packaging
Purchased item
Assemble & Remove Packaging
"From choosing my corner sofa to delivery and..."
Sue B.Verified
Everything sorted professionally, great service.
Remove & Recycle Mattress & Bed (Store)
Purchased item
Remove & Recycle Mattress & Bed (Store)
"Excellent service, delivery guys were very co..."
Barry P.Verified
Great selection to choose from
Assemble & Remove Packaging **FREE**
Purchased item
Assemble & Remove Packaging **FREE**
"Heatons offer a great selection of sofas at g..."
Brian B.Verified
Great helpful staff. Helped us find what we wanted straight away
Ashbury 3 Seater Power Reclining Sofa, Chenille Weave Charcoal Grey
Purchased item
Ashbury 3 Seater Power Reclining Sofa, Chenille Weave Charcoal Grey
"I was very impressed with the service from th..."
Dianne S.Verified
Very fast and efficient
Barbican 4 Seater RHF Corner End Sofa, Linen Olive Green
Purchased item
Barbican 4 Seater RHF Corner End Sofa, Linen Olive Green
"Great service. Extremely happy. Would buy aga..."
Angela J.Verified
A great shopping experience
Remove Old Sofa & Recycle
Purchased item
Remove Old Sofa & Recycle
"Such a help having the old sofa removed, it t..."
Maureen O.Verified
Would recommend.
Assemble & Remove Packaging
Purchased item
Assemble & Remove Packaging
"Delighted with sofa! Good quality for price...."
Mrs J.Verified
Ordering very easy, delivery spot on.
Cromwell Snuggler, Brushed Tweed Grey
Purchased item
Cromwell Snuggler, Brushed Tweed Grey
"Very happy with my purchase."
William T.Verified
Heatons were a pleasure to deal with. Very pleased with the experience.
Harbour Grand 3 Seater Sofa, Aquaclean Matilda Natural
Purchased item
Harbour Grand 3 Seater Sofa, Aquaclean Matilda Natural
"Really happy with the Sofa, the communication..."
Michael M.Verified
The sales purse explained as we bought a mattress all the different mattresses available and what they thought in their experiences and left it to us
The Duo Pro 1000 Pocket Memory Foam Mattress
Purchased item
The Duo Pro 1000 Pocket Memory Foam Mattress
"It’s actually works a bit like the tardis it..."
Richard B.Verified
My new go to place for any furniture :)
Richmond Rocker Reclining Armchair, Chenille Silver
Purchased item
Richmond Rocker Reclining Armchair, Chenille Silver
"Great service from the team and my second pur..."
Rachel H.Verified
We’ve been looking for a new couch for ages and are super happy with our purchase from Heatons. Great customer service and the quality is beautiful
Assemble & Remove Packaging **FREE**
Purchased item
Assemble & Remove Packaging **FREE**
"Fantastic customer service and delivery. We a..."
Anil P.Verified
A lot a options of sofa to select from, cost effective.
Assemble & Remove Packaging **FREE**
Purchased item
Assemble & Remove Packaging **FREE**
"Quick and helpful staff"
Michael F.Verified
Friendly, professional team would 100%, recommend to any who needs a couch or bed,
Assemble & Remove Packaging
Purchased item
Assemble & Remove Packaging
"Amazing service, would definitely use again."
Paul D.Verified
In the warehouse, was great, it was the delivery, that let you down.
Free Delivery to the Room of Choice
Purchased item
Free Delivery to the Room of Choice
"Wet and muddy outside, but just walked straig..."
Alexander Y.Verified
Excellent !
Calais Leather Power Reclining Armchair, Sand
Purchased item
Calais Leather Power Reclining Armchair, Sand
"Good service throughout including delivery ...."
Denis W.Verified
Very professional and efficient service.
Ashbury Power Reclining Armchair, Chenille Weave Charcoal Grey
Purchased item
Ashbury Power Reclining Armchair, Chenille Weave Charcoal Grey
"Just what we wanted at a bargain price (compa..."
Louise M.Verified
I will definitely look tomorrow from here again
Hendricks High Back Accent Leather Chair, Premium Caramel
Purchased item
Hendricks High Back Accent Leather Chair, Premium Caramel
"Exactly what I was looking for. Super quick d..."
Gaynor C.Verified
As when they deliverd the boys were very polite and they had left my 2 leads behind phoned up and they sent them out in 2 days really good service
Puglia 3 Leather Seater Sofa & Armchair, Power Reclining, Light Tan
Purchased item
Puglia 3 Leather Seater Sofa & Armchair, Power Reclining, Light Tan
"Lovely comfy sofa and chair good customer s..."
Cath W.Verified
Excellent item .
Blocky Armchair, Caramel Velvet
Purchased item
Blocky Armchair, Caramel Velvet
"Excellent service good quality item very plea..."
Harriet T.Verified
Friendly and helpful staff and bed delivered quickly
The Maine 1000 Mattress
Purchased item
The Maine 1000 Mattress
"Very comfortable!"
Debbie B.Verified
Great service, will definitely be returning and recommending in the future
Assemble & Remove Packaging
Purchased item
Assemble & Remove Packaging
"Great service from start to finish, assembly..."
Joanne M.Verified
Didn’t know it existed…but now I know I will be back.
The Maine 1000 Mattress
Purchased item
The Maine 1000 Mattress
"Great bed. Love it."
Pete R.Verified
N/A
Hollywood Large Corner Sofa, Cloud Sand
Purchased item
Hollywood Large Corner Sofa, Cloud Sand
"Really great experience with Heatons. Purchas..."
Heatons Furniture Outlet store reviewsVisit store