Arel Lighting Store review | Loox

Arel Lighting store reviewsSee product reviews

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Daniel H.Verified
Wonderful service!
SLATINA Nautical Wall Sconce
Purchased item
SLATINA Nautical Wall Sconce
"Great light fixtures and great quality. Makes..."
Elizabeth M.Verified
Loved the communication and connection when we placed the order. Not sure what happened internally because our credit card was charged then attempted to be charged twice more. Probably a glitch.
KALA Nautical Wall Sconce
Purchased item
KALA Nautical Wall Sconce
"Very well made, beautiful, heavy duty and hig..."
Jason P.Verified
Super easy
PATIN MINI Nautical Ceiling Fixture
Purchased item
PATIN MINI Nautical Ceiling Fixture
"We had to modify to make it up to US code. We..."
Ryan I.Verified
Good
LACROM SEMIFLUSH GLASS Wall Sconce - Honey
Purchased item
LACROM SEMIFLUSH GLASS Wall Sconce - Honey
"The lamps are beautiful. The import duties no..."
Julie F.Verified
I am a designer in the United States and needed to make an exchange on the item I ordered. Your company was unable to help me and I was told that my purchase was final. I am no stuck with an unusable item for a project I am working on. This directly affects me and my business. I will not be ordering from this company again.
CATAN Nautical Wall Sconce
Purchased item
CATAN Nautical Wall Sconce
"BUYER BEWARE! This company does not have an..."
Gerard K.Verified
Perfect
VIGO Nautical Wall Sconce
Purchased item
VIGO Nautical Wall Sconce
"Perfect"
Jamie P.Verified
As described, order did not meet my reasonable expectations, including an extra $50.20 FedEx charge assessed after payment and delivery. Not a satisfied customer.
BREDA Art Nouveau Brass Casting Wall Sconce
Purchased item
BREDA Art Nouveau Brass Casting Wall Sconce
"Why did I receive notification that I owed $5..."
Descartes H.Verified
Customer service surpassed my expectations
TRAIAN Adjustable Outdoor Brass Casting Wall Sconce
Purchased item
TRAIAN Adjustable Outdoor Brass Casting Wall Sconce
"Feels premium and looks timeless. High attent..."
Dennis L.Verified
Very poor explanation for instalation applications for the USA market!
PATIN MINI Nautical Ceiling Fixture
Purchased item
PATIN MINI Nautical Ceiling Fixture
"Not compatible with USA ceiling installation..."
William C.Verified
Great customer service.
UZDA Nautical Wall Sconce
Purchased item
UZDA Nautical Wall Sconce
"Great fixture. Very well made."
Zach M.Verified
THANK YOU!
LIPNO IP44 Brass Nautical Wall Sconce
Purchased item
LIPNO IP44 Brass Nautical Wall Sconce
"GREAT VALUE, GREAT LOOK, GREAT SERVICE, THANK..."
Barry V.Verified
Great!
CALITRI Brass Nautical Ceiling Light
Purchased item
CALITRI Brass Nautical Ceiling Light
"Light is beautiful and fantastic quality"
Mark E.Verified
Easy site to navigate and sconce is as pictured.
DELSOL MINI Nautical Wall Sconce
Purchased item
DELSOL MINI Nautical Wall Sconce
"We haven't installed the sconce yet but the q..."
Deb S.Verified
I sent an email outlining the issues and never heard back
PATIN MINI Nautical Ceiling Fixture
Purchased item
PATIN MINI Nautical Ceiling Fixture
"The light is stated as a 'flush mount' but th..."
Tina V.Verified
Very well packaged and arrived intact
QUINTIN Nautical Outdoor Wall Sconce IP64 Rated
Purchased item
QUINTIN Nautical Outdoor Wall Sconce IP64 Rated
"It is absolutely beautiful, heavy brass. I h..."
Iz N.Verified
Easy and fast
NUSCO Brass Wall Sconce
Purchased item
NUSCO Brass Wall Sconce
"Really high-quality beautiful lights. I love..."
Mallory G.Verified
I am missing 4 purchased items and have not been informed how the company will make it right despite several attempts to reach them.
MASTY Brass Nautical Wall Sconce
Purchased item
MASTY Brass Nautical Wall Sconce
"I purchased 10 wall sconces. It wouldn't let..."
Vera F.Verified
Freundlich
UNIREA Nautical Brass Wall Sconce
Purchased item
UNIREA Nautical Brass Wall Sconce
"Top!"
Juliette R.Verified
Support not helpful and listing photos misleading
PONCE Hammered Brass Wall Sconce
Purchased item
PONCE Hammered Brass Wall Sconce
"Photos associated with what I bought were sho..."
John W.Verified
I'm getting the products not a problem getting the right product. I think customer service after the fact is a problem
LACROM SEMIFLUSH GLASS Wall Sconce
Purchased item
LACROM SEMIFLUSH GLASS Wall Sconce
"A glass was supposed to have a lush finish, a..."
Federico B.Verified
Corrispondenza e consegna top
LACROM SEMIFLUSH GLASS Wall Sconce - Honey
Purchased item
LACROM SEMIFLUSH GLASS Wall Sconce - Honey
"Ottimo prodotto"
Marc R.Verified
Would not purchase from again.
AREZZO Wall Sconce
Purchased item
AREZZO Wall Sconce
"I am unhappy with the finish color and they d..."
Kelly H.Verified
Didn't know that I would have to pay duties. Wasn't too expensive but still an added cost.
LACROM SEMIFLUSH GLASS Wall Sconce - Honey
Purchased item
LACROM SEMIFLUSH GLASS Wall Sconce - Honey
"Great light for the price point."
Patricia C.Verified
Fast delivery
PINSK LARGE Nautical Wall Sconce
Purchased item
PINSK LARGE Nautical Wall Sconce
"Good quality"
Michael T.Verified
shipped quickly and came fully intact
SLATINA Nautical Wall Sconce
Purchased item
SLATINA Nautical Wall Sconce
"Was exactly as shown as easy to rewire for v..."
Vinicius G.Verified
Great communication, would definitely buy again : )
UNIREA Nautical Brass Wall Sconce
Purchased item
UNIREA Nautical Brass Wall Sconce
"I am very happy with my purchase, but I am ev..."
John G.Verified
After reaching out to customer support about a hairline crack in the glass housing of the light fixture we had purchased, a request for a replacement we were told that one would be sent out. It has been two weeks however and no replacement or tracking information. It would be greatly appreciated if a replacement could be sent out as we're told.
DEVA Nautical Ceiling Fixture
Purchased item
DEVA Nautical Ceiling Fixture
"After the light had been delivered we noticed..."
Alicia C.Verified
Arrived sooner than expected, thank you!
LACROM SEMIFLUSH GLASS Wall Sconce
Purchased item
LACROM SEMIFLUSH GLASS Wall Sconce
"Love the handmade quality look!"
Michael A.Verified
Very good customer service
SLATINA Nautical Wall Sconce
Purchased item
SLATINA Nautical Wall Sconce
"Top quality, not a bait and switch. Heavy wei..."
Guy R.Verified
The Arel team was very responsive to my inquiries. I would not hesitate to place further orders and strongly recommend Arel to anyone looking for well-crafted lighting fixtures.
DELSOL GRANDE Ceiling Nautical Fixture
Purchased item
DELSOL GRANDE Ceiling Nautical Fixture
"Beautiful lamps!! The quality of the craftsma..."
Tina F.Verified
Great service ! All the emails were promptly answered. We later had some extra/customise wishes , which weren’t a problem neither.
VIGO Nautical Wall Sconce
Purchased item
VIGO Nautical Wall Sconce
"Very sturdy and solid quality."
Edmond P.Verified
Overall very satisfied. Thank you
LEON Ceiling Fixture
Purchased item
LEON Ceiling Fixture
"Lights came in a very timely manner. Quality..."
Burwil Construction P.Verified
Amazing to work with, and everything was delivered as promised!
ARAGON GRANDE Art Deco Sconce
Purchased item
ARAGON GRANDE Art Deco Sconce
"We are building a new Frank Lloyd Wright insp..."
Ashleigh R.Verified
Fast and easy
VIGO Nautical Wall Sconce
Purchased item
VIGO Nautical Wall Sconce
"Beautiful lights that add so much character t..."
Jennifer M.Verified
Great
ARAGON MINI Art Deco Sconce
Purchased item
ARAGON MINI Art Deco Sconce
"Just love the look of this sconce in our deco..."
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