I am extremely disappointed with this company’s service.
The item (lingerie) was delivered without any protective hygiene seal, which is a serious violation of basic hygiene standards. When I contacted the company to return the item and request a refund, my request was refused, with the explanation that the product could not be returned because the protective seal was missing — a seal that was never provided in the first place.
As a result, the company refunded only 15% of the item’s value, effe