Alexander P.Verified
fine
Purchased item
Smartwatch Pro Unisex (With App) - For All Ages
"missing certain information I was hoping to have for a children's watch."
Kids Smartwatch store reviewsSee product reviews
Eddy Z.Verified
Nonexistent customer service, emails are ignored, especially the ones requesting help with a product that doesn't work. Next day delivery is a big lie.
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"Not working at all! Emailed them about it and was totally ignored. Please,..."
Holly W.Verified
I paid for express postage and it took a week to arrive
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"The watch won’t link to the app. I have emailed 4 times and no one has gott..."
John B.Verified
Efficient
Purchased item
Fit Pro + Smart Health Fitness Activity Tracker | AMOLED 1.1"
"Good product"
Diana O.Verified
The watch arrived within the estimate delivery window.
Purchased item
Smartwatch Pro Unisex (With App) - For All Ages
"My daughter loves it ! She checks her sleep time and I see her more active..."
Amy O.Verified
Easy to shop - Tech support and promises once purchased leave a lot to be desired.
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"Watch arrived last week, we were excited to set it up. Followed the prompts..."
Jacob N.Verified
Scam website. Faulty products. Zero customer service.
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"Products don't work. No response to repeat attempts at contact. Scam. Don'..."
Vanessa P.Verified
I emailed to say the app doesn’t work and the watch is not storing numbers and I have had no support with this
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"The app doesn’t work properly, the gps is incorrect and the watch does not..."
Sandra R.Verified
Easy to use website shipping was fairly quick
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"Customer service is non existent if you have any questions or technical dif..."
Dana L.Verified
You sent the incorrect colour!
Purchased item
Fit Pro + Smart Health Fitness Activity Tracker | AMOLED 1.1"
"You my girl the incorrect colour, we ordered lilac and she got grey!"
Luca F.Verified
Still waiting for a reply
Purchased item
Kids Sonic Activity Tracker 2.0 (For Kids & Adults)
"Not like the pic on the box. Waste of cash"
Jamie G.Verified
Rubbish from start to finish
Purchased item
Smartwatch Pro Unisex (With App) - For All Ages
"Doesn’t even turn on - bevel is loose and feels like it’s a scam"
Katie A.Verified
I received the incorrect product. I have emailed about this and no one is returning my emails
Purchased item
Fit Pro + Smart Health Fitness Activity Tracker | AMOLED 1.1"
"I did not receive this watch. I received another watch. I have emailed your..."
Hanna C.Verified
Submit to 2 emails asking for assistance and not one response
Purchased item
Smartwatch Pro Unisex (With App) - For All Ages
"Quite disappointed in what we’ve received and disappointed the lack of cust..."
Don G.Verified
Company won’t reply for help or return
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"Big fail not 4 g at all , company won’t reply"
Nick A.Verified
The watch is not as advertised. I've contacted Kids Watches to arrange a refund and exchange, I've sent 3 emails and still no response! Terrible service. I do not recommend.
Purchased item
Smartwatch Pro Unisex (With App) - For All Ages
"The watch is not as advertised. I've contacted Kids Watches to arrange a r..."
Caet W.Verified
No response to emails when the wrong colour was sent
Purchased item
Fit Pro + Smart Health Fitness Activity Tracker | AMOLED 1.1"
"The wrong colour was sent and I have not received a reply to my emails to a..."
Susn T.Verified
Good , but not working
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"Mine is faulty I would like to return to get anew one . Battery doesn’t la..."
Lynne H.Verified
Terrible. Watch never worked and I was unable receive any help from the supplier. They totally ignored all my emails.
Purchased item
Fit Pro + Smart Health Fitness Activity Tracker | AMOLED 1.1"
"Absolute rubbish. Did not work from the day it arrived. Tried 6 emails to..."
Yoav H.Verified
Didn't received what I ordered
Purchased item
Kids Sonic Activity Tracker 2.0 (For Kids & Adults)
"I ordered 2 watches for me and my son.
We received only one - send few mess..."
Shaury P.Verified
Product did not work and the customer service team does not bother helping customer. Shit product and shit service.
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"The watch did not work and the customer service team never responded to my..."
Sophia D.Verified
Watch not working
Seller nowhere to be found
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"I am trying to contact you with no response back from you.
The watch is not..."
Caroline W.Verified
Well tracked
Purchased item
Fit Pro + Smart Health Fitness Activity Tracker | AMOLED 1.1"
"Hi,
Disappointing. Time is wrong, and I need to download their App which i..."
Sarah P.Verified
Doesn't work and don't respond to email asking for help
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"It doesn't recognise the SIM so doesn't work and when I emailed for help th..."
Danielle W.Verified
Woeful customer service
Purchased item
Smartwatch Pro Unisex (With App) - For All Ages
"No detailed manual on how to use. 2 emails sent to contact details listed o..."
Jasmine W.Verified
Great. Posted quickly
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"The watch is useful and good. I'd recommend it to those who want to track t..."
Mark G.Verified
Terrible contact and no communication
Purchased item
Kids Sonic Activity Tracker 2.0 (For Kids & Adults)
"Terrible (no) communication. Un-contactable. Poor product for money"
Dominique C.Verified
Shit, contacted company multiple times we no answer and product is a scam. DO NOT BUY!!
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"Shit, contacted company multiple times we no answer and product is a scam...."
Rajat A.Verified
Not able to attach them to app SEtracker 2
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"I have emailed many times ,
Not able to attach to app SEtracker 2
NO HELP..."
Karina W.Verified
I have contacted this company twice in 5 days to let them know that my order is missing an item (1 of 2) and they have not responded. There is no phone number so beware of purchasing from them!
Purchased item
Kids Sonic Activity Tracker 2.0 (For Kids & Adults)
"This company is a scam as I have contacted them twice to let them know that..."
Sara V.Verified
This watch can only be charged when the strap is removed. This is too difficult for a child to do on their own. Therefore it is not suitable for children. I would not recommend this product and will not purchase anything from this supplier again. I have asked if I can return it for a refund twice now but no one gets back to me.
Purchased item
Kids Sonic Activity Tracker 2.0 (For Kids & Adults)
"This watch can only be charged when the strap is removed. This task is too..."
Pippa I.Verified
No help at all from multiple requests to be contacted regarding not being able to connect watch properly
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"So far I haven't been able to connect watch properly and have had no respon..."
Virginie A.Verified
The customer service is non-existent. They don’t answer their support email or their online form.
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"I ordered this watch on April 6th and never received it. According to Austr..."
Tiana J.Verified
No customer service
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"I have tired to contact customer service and no reply as I want to return w..."
Satomi H.Verified
easy to use
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"my 9 years old daughter loves it! thank you"
Jessica G.Verified
watches are useless and so is their support
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"had issues getting the sim card to work in it, had to change some settings,..."
Tegan K.Verified
No response when product is faulty
Purchased item
Kids Sonic Activity Tracker 2.0 (For Kids & Adults)
"Within an hour of opening for my sons 8th birthday, the screen came apart f..."
April P.Verified
There is no experience. You took my money and never sent the watches.
Consumer affairs will be involved for my full refund
Purchased item
Fit Pro + Smart Health Fitness Activity Tracker | AMOLED 1.1"
"Not sure if this is some kind of joke.
You asked for a review on my and ord..."
Stephen S.Verified
This watch does not work and cost a lot for something that does not work
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"This watch does not work, it will not hold time or date"
Genevieve L.Verified
Shipping was ok
Purchased item
4G Kids Smart Watch ULTRA - AGPS, Video Call, SOS, Games *New Model*
"The video call only works while using the app, which means I cannot use my..."
Kids Smartwatch store reviewsVisit store