Very vague answers back from customer care.
Issues still unresolved. I may just send back for refund
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"very disappointed with customer service ........"
Michael G.Verified
Shipping took a very long time.
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Good quality power bank although it drains ve..."
María G.Verified
Placed the ordered and waited for item. No other interaction. Timescale for delivery was quite long is the only negative.
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"So far so good!"
Donald M.Verified
Poor communication took more than 5 weeks to arrive and missed present for Xmas
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Purchased on the 18th Nov for a family Xmas p..."
Chris S.Verified
No resolution was offered regarding the issue, I feel I was not in communication with a real person, it felt the emails were via AI
Purchased item
NordCharge MAX – Magnetic Power Bank (10,000 mAh, Slim)
"There was no information to say that there wo..."
Leila B.Verified
Genuinely gutted as I was hoping this was going to be a great option for my work travel
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"The slim bank has just stopped working. Neith..."
Eileen S.Verified
No
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Would have liked faster delivery."
Paul K.Verified
Yes, the product never arrived and a zero rating wasn't possible
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"The product never arrived. Ordered as a gift..."
K D.Verified
took ages to arrive, product unfit for purpose
Purchased item
Shipping Protection
"Well this took about 5 weeks to arrive, which..."
Kurren P.Verified
No I’ve already spoken with your service team and they have been dragging responses for a while even though I’ve repeated myself more than once and also filled out all appropriate returns documentation
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"I have already been in touch with your custom..."
Tracy T.Verified
Happy I saw their Ad. 😆
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Love the design, colour and feel of it, and t..."
Brendan C.Verified
I am unhappy to not receive the product in time for Christmas.
Purchased item
Shipping Protection
"I have not received the product ordered.
I wo..."
Jacqui D.Verified
I bought 3 chargers for friends and family for Christmas none of which were any good
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"It is incredibly slow at charging my phone le..."
Alison W.Verified
Postal delay, but was ordered over christmas
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"ordered as a gift
Good feedback from the reci..."
Brian E.Verified
Multi language instruction leaflet as the product is being advertised and sold outside of Germany
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Good piece of kit chargers used every night,..."
Arran P.Verified
Took sometime to arrive to the Uk but was ok but wished that the instructions were in English. !!
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Works well and very handy when going on long..."
Jane L.Verified
Poor customer service
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Have been trying for over a week to get infor..."
Brian M.Verified
Poor customer service
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"I ordered 2 of this product, which at the tim..."
Tony B.Verified
Easy order
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Small and stylish battery that does what you..."
Olivia B.Verified
.
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Design is sleek and slim as advertised
Batter..."
Jennie P.Verified
Suggest you clarify advert description
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Confused by offer as I thought this meant two..."
Jon H.Verified
Wouldn’t recommend
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"I ordered two and only one arrived - very dis..."
Mr D.Verified
No
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Broke after 2 days of using"
Danny M.Verified
Give me back my money. I have stated I do not want the items and have confirmed I have not actually received the items due to the excess customs charges which I never made aware of.
Purchased item
Shipping Protection
"Honour your returns policy. I have confirmed..."
Dave C.Verified
Slow delivery before Christmas. Customer service took a few days to respond.
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Took a while to deliver. NordCharge: Light to..."
Neil C.Verified
the time from purchase to delivery was very quick, thank you.
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"The reviews I read where very encouraging, so..."
Jamie P.Verified
Very good. Every time I had a question the team replied very quickly via email and I’m extremely happy with my purchases. 👍🏼👌
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Lovely and sleek. Really impressed with this..."
Joe M.Verified
Really good
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Work well, good product"
Lee S.Verified
👍
Purchased item
Shipping Protection
"Works very well 👍"
Simon A.Verified
A’Dare are the worst company ever!
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"How can you improve - deliver in 1-3 days as..."
Yasmine E.Verified
Very helpful customer service.
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"I am very pleased with the power bank .
But..."
Belinda F.Verified
Yes sort out customer service and send me my missing item.
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Send me what I purchased. Missing item sent a..."
Nicki S.Verified
Service terrible. Indeed did receive communication regarding my missing order but offered a measly 5%, then 10% then on requesting a full refund offered 15% then another counter offer of 5% …!!!??? Not impressed.
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"If the items were actually delivered I’d be a..."
Andy T.Verified
More updates on shipping would’ve been nice
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"In all honesty, I was a bit disappointed from..."
Lucy M.Verified
Professional and well organised.
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"I used it for the first time on NYe! The char..."
Ellie G.Verified
Speedy delivery for intercontinental.
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Great product, works well and provides a full..."
Brian S.Verified
Maybe a bit more explanation of the actual magnetic strength of power packs would be helpful.
Purchased item
NordCharge MAX – Magnetic Power Bank (10,000 mAh, Slim)
"The packs do not stick to my iPhone very stro..."
Ade P.Verified
Very quick and tracked delivery.
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Great item, slim powerful and efficient.
I h..."
Neal C.Verified
Faster delivery than I expected, good product
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Looks great, still fatter than I expected but..."
Kane P.Verified
A1
Purchased item
NordCharge - Magnetic PowerBank + FREE SlimPowerbank
"Very good product to charge all my Apple devi..."