I was disappointed with the condition in which my blouse arrived. There was a noticeable underarm odour, and perfume appeared to have been sprayed on the garment. This raised concerns about hygiene and quality control, especially for a product sold as new and priced at £166.
While customer support responded and offered a replacement, the lack of timely dispatch updates has caused additional stress, particularly as the item is required for a time-sensitive event.
To improve, I would recommend: