I did not receive the product when expected. I waited a little bit longer. You already charged my account and I called my bank to report a possible fraud case on you. I reached out twice to you and the first time I received a message saying your site could not be reached so it seemed to me like a scam. Later on I received a different response from you. The bank reimbursed me for your deduction but a few days later I received your defective product. Because I'm an honest person I called my bank and had them put the charge back on. This was before I found out it was a defective product. This was a bad experience for me all around.