Michael N.Verified
Not enough information.
Purchased item
Men's Black Insulated Urban Puffer Jacket - Thermal High Collar
"Sizing information, I wear an extra large in u.s. size which is not equival..."
Avencea store reviewsSee product reviews
Antoine T.Verified
Awful
Purchased item
Avencea | Long Hooded Puffer Down Jacket for Women
"You are fake company- I tried to return, but you would not respond, send yo..."
Michael D.Verified
Unspeakably poor service.
Purchased item
Men's Luxury Cashmere Turtleneck Sweater - Premium Elegant Gift Box
"Here’s a suggestion: Why don’t you deliver the items a customer orders inst..."
Scott D.Verified
.
Purchased item
Men's Bavarian Charcoal Gray Wool Vest - Oktoberfest & Formal Wear
"sizes way off"
Christopher L.Verified
I am still waiting for my order
Purchased item
Men's Luxury Cashmere Turtleneck Sweater - Premium Elegant Gift Box
"I am still waiting for my order to arrive!!!!!!!"
Marisela U.Verified
Horrible
Purchased item
Avencea Dress with Feather Hem and Sequins
"Nothing like picture, can’t return for refund. Cheap material, don’t buy fr..."
E. D.Verified
Excellent product.
Purchased item
Men's Luxury Cashmere Turtleneck Sweater - Premium Elegant Gift Box
"I just luv cashmere. Nothing more to say."
Robert W.Verified
Failure to provide timely delivery and poor customer service.
Purchased item
Avencea - Women's Fleece Winter Jacket
"This coat has never been received. Provide the refund of $87.96 to my credi..."
Heather G.Verified
It took days and several follow up emails to get a response.
Purchased item
Women's Insulated Black Hooded Winter Jumpsuit - Stylish Ski Fashion
"It wasn’t at all what it looked like in person. It was also very thin mater..."
Emmanuel N.Verified
Terrible to get any feedback from. The worst group I have dealt with in a long time. And the only vendor I have given a negative review - basically for what I feel ia dishonesty and lack of professionalism and integrity.
Purchased item
Men's Luxury Cashmere Turtleneck Sweater - Premium Elegant Gift Box
"Not only you havent delivered my purchase, you havent bothered to keep me i..."
Ana Cristina L.Verified
Love them! They are kind!
Purchased item
Women's Luxury White Puffer Jacket with Fur Hood - Winter Coat
"Love it! My fave one!"
David H.Verified
Took forever and ended up being scammed anyways
Purchased item
Black Sherpa-lined Men's Thermal Fleece Winter Hoodie
"Ordered XL and it came as a Boy's xl not a mens xl barely fit my teenage da..."
Sabrina H.Verified
Easy online ordering, sizing is accurate, and it was a great experience.
Purchased item
Textured Gold Metallic Bomber Jacket - Chic Women's Outerwear
"Arrived in a timely manner, and it looks great. Love the quality. I didn't..."
Annette C.Verified
Horrible
Purchased item
Men's Black Hooded Waterproof Jacket - Lightweight Windproof Rain Gear
"Haven’t received item. No response when I inquired about its arrival! This..."
David L.Verified
I haven’t received my order or tracking number and it’s been 30 days! I understand why your reviews are so bad. This is not a well run organization and may even be a scam.
Purchased item
Men's Luxury Cashmere Turtleneck Sweater - Premium Elegant Gift Box
"I still haven’t received the sweater or a tracking number! It’s been 30 da..."
Bernadet D.Verified
I NEVER GOT THE ITEM
Purchased item
Luxury Black Cable Knit Turtleneck Sweater - Thick Wool, Ribbed Collar
"I NEVER GOT THE ITEM !!!!!!!"
Shane T.Verified
Listed in previous review
Purchased item
Women's Faux Fur Lined Black Parka - Hooded Long Winter Coat
"Notify customers sizes are subject to be different in according to geograph..."
Gina G.Verified
Just been awful customer service
Purchased item
Women's Luxury White Puffer Jacket with Fur Hood - Winter Coat
"Terrible quality …"
William C.Verified
Sucks
Purchased item
Women's Cozy Knit Loungewear: Hooded Cardigan & Drawstring Crop Top
"Never got my order"
Charles M.Verified
Took entirely too long to receive and it’s way too small. Waste of my money and time
Purchased item
Metallic Silver Hooded Puffer Vest | Reflective Insulated Winter Wear
"It’s way too small and it took a month to get it. I can’t wear it and don’t..."
Victoria K.Verified
I have never received the coat to this day and haven’t been given any updates at all
Purchased item
Vintage Leather Bomber Jacket - Fleece Lined WWII Aviator Style
"I still have not received the coat I bought and it is way past when it was..."
Len M.Verified
No!
Purchased item
Men's Luxury Cashmere Turtleneck Sweater - Premium Elegant Gift Box
"I ordered these shirts so long ago. The confusion over the delivery went on..."
Per G.Verified
It took too long to deliver, no info about the delivery time
when purchased It . I went on winter vacation without it.
You charged my card before it was shipped , which is
not common. In addition this was to small for me.too tight and too short.
I ordered a xxl but no marks what seize this one is..
Pls advise how I can return it for a refund.
Per Kollen
Purchased item
Men's Luxury Cashmere Turtleneck Sweater - Premium Elegant Gift Box
"Finally I got the turtle neck not in a present box but in
a cheap plastic b..."
Tracey W.Verified
I have sent several emails
I need an address to return items-
I need a confirmation that I will receive a full credit for clothing sent back
Purchased item
Elegant Silk Blouses for Women - Luxury Satin Button-Up Shirts
"Make the right size clothing.. 3xl was not 3xl- the blouses fit likes small..."
Faith A.Verified
Took a long time to get two of my items and still have not received one of them despite ordering it over a month ago.
Purchased item
Avencea - Women's Retro Knit Sweater
"Pretty colors but material is itchy."
Noriko H.Verified
One item still hasn’t showed up and customer service has not replied. Will never purchase from them again recommend going to an actual reputable store. Do not buy.
Purchased item
Avencea - Elegant blazer for women
"Stiff material, not cut to flatter body, very boxy. Pocket on side of jacke..."
Marty S.Verified
Shipping took a long time.
Purchased item
Women's Tan Suede Shearling Jacket with Gold Button Detail
"The item description indicated the jacket was suede, which it is not. Cloth..."
Henry N.Verified
I liked the experience!
Purchased item
Men's Luxury Cashmere Turtleneck Sweater - Premium Elegant Gift Box
"I love the way it looks and the way it feels, you can tell it is a quality..."
Brian H.Verified
Very unacceptable product
Purchased item
Men's Luxury Cashmere Turtleneck Sweater - Premium Elegant Gift Box
"It was shipped in a plastic bag not a box as advertised and it is way too s..."
Robin R.Verified
Shipping was way to long
Purchased item
Avencea | Hooded Coat with Fur Lining
"Be more accurate on sizes"
Marcos A.Verified
The Size description was inaccurate!
Purchased item
Men's Luxury Cashmere Turtleneck Sweater - Premium Elegant Gift Box
"The Size Medium is way too small. I need to return both for a size Large"
Lynette I.Verified
No thanks
Purchased item
Avencea - Soft Cashmere Cardigan with Diagonal Button Closure
"The cardigan is lovely but it's way too big for me so I'm disappointed. I w..."
Suzanne T.Verified
Not at all I'd like my money back..I haven't even worn it7
Purchased item
Black Double-Breasted Women's Leather Peacoat with Shearling Collar
"I waited months for this jacket ...when I finally received it..it was sooo..."
Theresa M.Verified
Thank you for keeping me updated
Purchased item
Men's Luxury Cashmere Turtleneck Sweater - Premium Elegant Gift Box
"You might include laundering points. There are any tags in this garment."
Joanne H.Verified
Took a long time shipping an did not realize that it was coming from China.
Purchased item
Fair Isle Women's Crew Neck Nordic Knit Sweater - Cozy Winter Fashion
"Love the sweater but it runs very, very small. It does not come close to fi..."
J.Verified
I would like a refund. Tell me what I need to do.
Purchased item
Oversized Women's Wool Trench Coat - Double-Breasted Elegant Winter Coat
"I would like a refund. How do I go about that?"
Gennell S.Verified
Get a CLUE.
Purchased item
Women's Black Suede Fur-Lined Waterproof Winter Ankle Boots
"Very disappointed, I contacted the company and explained that I was not sat..."
Heather R.Verified
Took way too long to receive the item. It was almost a mth and was supposed to be for Christmas but didn’t arrive on time when I ordered it Dec 5th.
Purchased item
Avencea - Tactical Sweater for Men
"Took almost a mth to get the order which was supposed to be for Christmas a..."
Vic V.Verified
Would like a representative to communicate with me via email
Purchased item
Men's Luxury Cashmere Turtleneck Sweater - Premium Elegant Gift Box
"The size was too small. Need to replace it with XL. Please let me know how..."
Michelle A.Verified
Not quick to
Communicate or not easy to return
Purchased item
Green Suede Mary Janes - Eco-Friendly Women's Flats
"He shoes are not oothopedic and cheaply made with no support. I can’t wea..."
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