Bobby M.Verified
Awesome
Purchased item
Brown Distressed Leather Aviator Jacket - Men's Winter Faux Shearling
"They loved it"
Avencea store reviewsSee product reviews
Paolo B.Verified
Need better sizing explanation
Purchased item
Men's Insulated Quilted Thermal Waterproof Winter Coat with Fur Collar
"Just if the sizing can be little bit better compared"
R W.Verified
If a return is necessary (to China), the cost of the shipping exceeds the value of the item.
Purchased item
Abstract Print Oversized Midi Dress - Contemporary Multicolor Chic
"The fabric is very clingy and the seam running just under the bust isn't fl..."
Paul W.Verified
I'm not sure if they ship the items, or if they don't control their products. They shipped me a cheap knock off of the item pictured that I ordered, and then wanted me to pay for return shipping. It definitely feels like a bait and switch scam. I agreed to a small discount simply because I didn't wish to deal with the time and expense of returning, and then waiting for a refund. I definitely wouldn't order from Avencea again, not sure I would trust what they were advertising.
Purchased item
Southwestern Tribal High Collar Red Aztec Cardigan
"The sweater that was sent to me isn't the sweater that is used on the websi..."
Tedi C.Verified
Skam
Purchased item
Men's Ribbed Henley Sweater with Suede Elbow Patches - Winter Knitwear
"NOT SUEDE!!!"
Ann A.Verified
Shipping took forever!
Purchased item
Avencea Women's Jacket with Scarf ā Stylish and Fashionable!
"The coat is fairly warm but it is rather thin. Runs a bit large. Fashionabl..."
Monique F.Verified
Came pretty quickly.
Purchased item
Avencea Warm Winter Boots for Women - Perfect Balance of Comfort and Style
"Unbelievably WARM in the Chicago weather, adore and so many compliments!"
Diane M.Verified
Took longer than I thought
Purchased item
Blue & White Porcelain Print Long Sleeve Floral Dress with Belt
"Beautiful"
James F.Verified
It wasn't what I ordered and it was junk š
Purchased item
Soulmate Necklace Sterling Silver - Personalized Heart Locket & Love Message
"It wasn't what I ordered and it was junk š"
Sonja W.Verified
The company never answered my email about a question on the boots I ordered.
Purchased item
Insulated Waterproof Leather Riding Boots | Thermal Winter Equestrian
"The leather is thin, more like a walking boot than a riding boot. I fear it..."
Caitlin Q.Verified
Excellent customer service
Purchased item
Men's Insulated Quilted Thermal Waterproof Winter Coat with Fur Collar
"Beautiful, warm, well-made jacket."
Evgeniy B.Verified
my product is not delivered
Purchased item
Blue & White Porcelain Print Long Sleeve Floral Dress with Belt
"It has not been delivered and it's been a month+"
Darline D.Verified
The boots took too long before I received them.
Purchased item
Avencea Warm Winter Boots for Women - Perfect Balance of Comfort and Style
"I love them and they are so comfortable for everyday use."
Adam C.Verified
It wasnāt clear when I placed the order that the order was going to be coming all the way from China and the order was nearly late and did take much longer than expected.
Purchased item
Vintage Leather Bomber Jacket - Fleece Lined WWII Aviator Style
"The jacket zipper was on the incorrect side for a menās jacket. The fuzz th..."
Dean B.Verified
Bad sizing
Purchased item
Sherpa-Lined Men's Winter Flannel Plaid Jacket - Insulated Button-Up
"The jacket is barely an xl. I ordered a 5xl. I gave the jacket to good will..."
Karen R.Verified
Hard to communicate withā¦ takes days to get a response.
Purchased item
Men's Ribbed Henley Sweater with Suede Elbow Patches - Winter Knitwear
"This is not a knit sweater and the elbow patches are not suede. It is a thi..."
Anita K.Verified
Good
Purchased item
Stylish Women's Insulated Waterproof Leather Riding Boots
"They were great"
Kelly T.Verified
Took over a month to arrive.
Purchased item
Colorful Patterned Silk Pajamas - Women's Luxury Bohemian Sleepwear
"The description stated "silk" and the tag clearly states " polyester". The..."
Robin R.Verified
Took quite a while to get them.
Purchased item
Beige Platform Sneakers | Chunky Sole | Star Heel Detail | Women's Streetwear
"The material isnāt bad but they look cheap ! The rubber is uneven and I wea..."
Therese S.Verified
Took a very long time to arrive
Purchased item
Asymmetrical Halter Neck Blush Pink Cocktail Dress for Elegant Parties
"Fabric very flimsy - looks very cheap and nothing like the picture - won't..."
Tonya A.Verified
It seems I will have to pay postage to return this item based on the email I received in response to my requesting it be returned.
Purchased item
Oversized Women's Wool Trench Coat - Double-Breasted Elegant Winter Coat
"The sleeves are too short, the coat is very thin, not lined and came crumpl..."
Jessica E.Verified
Timely responses to emails
Purchased item
Navy Heavyweight Men's Utility Cargo Pants - Durable Multi-Pocket Trousers
"Awful quality. Basically the opposite to how it is described on the website..."
Jim S.Verified
Not a chance in hell would I order from you again
Purchased item
Luxury Black Cable Knit Turtleneck Sweater - Thick Wool, Ribbed Collar
"Apparently you guys need a ruler because she sent the wrong size"
Alvin C.Verified
Waited a long time to get a product thatās totally different than picture for the price I paid to much for low quality product
Purchased item
Men's Hooded Puffer Vest - Insulated, Lightweight, Multipocket Winter Vest
"Itās not like picture for the price I paid not satisfied"
Albert C.Verified
False Advertisement. Pants Are Not Wool..
Purchased item
High-Waist Ivory Wool Men's Dress Trousers - Luxury Formal Winter Pants
"Need a refund!! Pants set is not wool material.They Weāre Stated on Web Si..."
Cynthia P.Verified
Iāve been trying to send back 3 dresses but canāt get a response from you! Please help!
Purchased item
Pink Floral Sleeveless Sundress with Asymmetrical Hem
"I really hate it! Itās poorly made with threads hanging off and the fabric..."
Robert W.Verified
Easy
Purchased item
Navy Blue Quilted Insulated Jacket for Men with Brown Trim
"Great style and value."
Tamara G.Verified
As I said before, the jacket took over a month to arrive! That is much longer than the website suggested.
Purchased item
Women's Oversized Burgundy Puffer Jacket - Warm, Insulated, Large Hood
"The jacket is adorable! But it took over a month to get here and it did not..."
Denise Q.Verified
Will never shop here again. Will never recommend.
Purchased item
Bohemian Handmade Cat Sweater - Abstract, Colorful, Whimsical Design
"It is NOT a sweater and it is NOT handmade. It is more lightweight t-shirt..."
Catherine W.Verified
I never received anything.
Purchased item
Burgundy Fleece-Lined Men's Sherpa Hoodie - Warm Thermal Insulated Zip-Up
"It never arrived"
Bonita W.Verified
No one has gotten back to me on returning the coat for a refund
Purchased item
Men's Navy Quilted Winter Jacket with Fur Hood - Luxury Insulated Parka
"The coat was too small. I ordered a Big and Tall 5x and received a coat tha..."
Patrick S.Verified
The vintage leather bomber jacket -fleece lined WWII aviator style was more like a child's dress up toy than a real jacket. You got m this time. I will donate it and never order from Avencea ever again.
Purchased item
Vintage Leather Bomber Jacket - Fleece Lined WWII Aviator Style
"While the jacket I ordered was similar in appearance, in reality is was rea..."
Lev A.Verified
Chinese crap
Purchased item
Men's Black Glossy Hooded Puffer Jacket - Insulated Winter Coat
"Chinese crap. Couldnāt even fit my arm through the sleeve. Donāt buy"
Dragana V.Verified
Excellent
Purchased item
Black Slim Fit Three-Piece Men's Suit - Wedding & Business Elegance
"Beautiful and excellent quality, thanks so much šā¤ļø"
Ally B.Verified
Never got it
Purchased item
Elegant Gold Y-Lariat Necklace with Multicolored Gemstones for Women
"I never got it. Iāve emailed repeatedly and they have continued saying that..."
Mccrae H.Verified
I did not receive my item and have repeatedly asked for a refund. I even opened an appeal with my credit card company hoping that they will credit me back and never allow you to use their platform for future payments!. I will ask again.
I no longer want the pants!. This has been a nightmare for me and will never purchase anything off the TikTok Shop again.
Please issue me a refund. I have not received the pants!
Purchased item
High-Waist Ivory Wool Men's Dress Trousers - Luxury Formal Winter Pants
"I did not receive my item and have repeatedly asked for a refund. I even op..."
Ian J.Verified
Slow service and bad fit
Purchased item
Men's Luxury Cashmere Turtleneck Sweater - Premium Elegant Gift Box
"I ordered 2 xxl sweater im normally an xl, they are super tight :( not happ..."
Katina W.Verified
Disappointed
Purchased item
Men's Gold Puffer Jacket with Fur Hood - Insulated Designer Winter Coat
"Disappointed never ever ordering from you guys again"
Sandra M.Verified
Too long for shipping and receiving
Purchased item
Women's Waterproof Grey Insulated Parka | Fur-Lined Hood Winter Coat
"This is not a coat it's nothing like the description or pics this thing is..."
Courtney A.Verified
The shoe was a cheap qualet's see and it wasn't the shoe that I ordered.
And I also had to wait 3 weeks to receive them and the event. I planned on wearing them too I wasn't able.
Purchased item
High-Quality Black Leather Chelsea Boots for Men - Red Sole Pointed Toe
"The shoes were terrible for 1 I had to wait three weeks to get them and The..."
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