Avencea Store review | Loox

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Joan L.Verified
I never got the raincoat. I keep asking for a refund and they offer a 15% discount. Even at this late date, they can’t provide an ETA. I don’t want to wait for all eternity. Cancel the order and refund the money.
Blue Oversized Women's Waterproof Hooded Raincoat - Stylish, Lightweight, Breathable
Purchased item
Blue Oversized Women's Waterproof Hooded Raincoat - Stylish, Lightweight, Breathable
"The raincoat NEVER arrived. It’s been months. They refuse to cancel the ord..."
Renae T.Verified
I have not received my dress I ordered almost 2 months ago and haven't heard the status yet
Multicolor Ombre Sleeveless Maxi Dress - Summer Bohemian Flowy Sundress
Purchased item
Multicolor Ombre Sleeveless Maxi Dress - Summer Bohemian Flowy Sundress
"I never received my dress. And the delivery tracking link didn't work. I h..."
Aisha A.Verified
I never got my package and it’s been almost a month
Ivory Long Sleeve Satin Gown - Elegant Formal Evening/Wedding Dress
Purchased item
Ivory Long Sleeve Satin Gown - Elegant Formal Evening/Wedding Dress
"Never came in"
Jessica B.Verified
I never received my order. Don’t ever order from Avencea
Fringed Gray Bohemian Wool Cowl Neck Sweater - Chic Winter Knitwear
Purchased item
Fringed Gray Bohemian Wool Cowl Neck Sweater - Chic Winter Knitwear
"I never received my order. Please process a full refund as soon as possible..."
Mariah D.Verified
I have emailed your customer service and have heard nothing back. I have still not received my package and this is the first time i’ve ever ordered from you and may be the last.
Vibrant Floral Print Bell-Bottom Jeans - Boho High-Waist Wide-Leg Denim
Purchased item
Vibrant Floral Print Bell-Bottom Jeans - Boho High-Waist Wide-Leg Denim
"NEVER RECEIVED MY PANTS AND YOU GUYS WILL NOT EMAIL ME BACK?"
Marla B.Verified
Avoid
Women's Black Shiny Puffer Jacket with Fur Hood - Glossy Winter Coat
Purchased item
Women's Black Shiny Puffer Jacket with Fur Hood - Glossy Winter Coat
"Never received the item. Tracking information never updated. No customer se..."
Katie D.Verified
The sizing information was very inaccurate
Blue Floral Midi Dress - V-Neck, Long Sleeve, Chic Fall Fashion
Purchased item
Blue Floral Midi Dress - V-Neck, Long Sleeve, Chic Fall Fashion
"The fabric smelled like chemicals and it didn’t fit well at all."
Joanie P.Verified
I HAVE NOT RECEIVED MY ORDER!!! SO HOW CAN I GIVE A REVIEW??? I SENT AN EMAIL TO YOUR COMPANY WHICH I HAVE NOT RECEIVED A RESPONSE!!! WHERE IS MY ORDER???
Women's Mustard Insulated Winter Coat with Black Fur Hood
Purchased item
Women's Mustard Insulated Winter Coat with Black Fur Hood
"I NEVER RECEIVED THE COAT!!! I HAVE EMAILED YOUR COMPANY AND HAVE NOT GOTTE..."
Home W.Verified
I think this is a fraudulent website! I never received my order. I do not get a response when I call or message! I feel I have been scammed and would like a refund!
Avencea - Military Tactical Waterproof Men's Jacket
Purchased item
Avencea - Military Tactical Waterproof Men's Jacket
"I never received the jacket! I keep messaging and do not get a response! I..."
Emma D.Verified
This is a scam, the seller doesn’t exist
Bright Red Women's Cashmere Crew Neck Sweater - Winter Fashion Pullover
Purchased item
Bright Red Women's Cashmere Crew Neck Sweater - Winter Fashion Pullover
"This website is a fraud, I paid and never received the jumper. It is not po..."
Jo A.Verified
Great experience
RHODE Dress - Women's Cotton Printed Summer Maxi with Fruit Pattern
Purchased item
RHODE Dress - Women's Cotton Printed Summer Maxi with Fruit Pattern
"Love this dress!"
Abby T.Verified
horrible. took my money and i never received my order.
Ivory Long Sleeve Satin Evening Gown - Elegant Formal Dress
Purchased item
Ivory Long Sleeve Satin Evening Gown - Elegant Formal Dress
"never received my order!!! it’s currently april 10th and my order was place..."
Tanya M.Verified
I have never received my item and have contact customer service with no help from them at all. I asked for a refund and they stated they could not do that either.
Avencea | Orthopedic Platform Sneakers
Purchased item
Avencea | Orthopedic Platform Sneakers
"I have never received the item. I have contacted the company about getting..."
Annmarie H.Verified
Your company is fraudulent and I reported you to the BBB.
Navy Blue Gold V-Neck Wrap Dress | Long Sleeve Elegant Cocktail Dress
Purchased item
Navy Blue Gold V-Neck Wrap Dress | Long Sleeve Elegant Cocktail Dress
"I never received this dress. The company ignored me, and when I asked over..."
Adam B.Verified
Items took forever to arrive. My Henley shirt was missing the bottom button and was not worth the hassle or returning so it went in the trash.
Men's Muscle-Fit Grey Henley Shirt - Slim-Fit Thermal Casual Wear
Purchased item
Men's Muscle-Fit Grey Henley Shirt - Slim-Fit Thermal Casual Wear
"Not the same shirt as the one advertised in the picture. Looks shiny under..."
Vanessa M.Verified
NEVER RECEIVED MY BAG
Women's Luxury White Crocodile Leather Handbag - Designer Tote
Purchased item
Women's Luxury White Crocodile Leather Handbag - Designer Tote
"I ordered my bag on 2/17 and it is now 4/8 and I have not received anything..."
Andrea L.Verified
Never received my purchase. I tried email the company and nothing response. I will never order from here again.
Yellow Floral Kimono Maxi Dress - Elegant Ruffle Tiered Evening Gown
Purchased item
Yellow Floral Kimono Maxi Dress - Elegant Ruffle Tiered Evening Gown
"I’m very upset with this company I have tried to reach out for about a mont..."
Sanda S.Verified
Haven’t received my item. I ordered it a month ago and it has not yet been shipped from what I can tell. Customer service is very slow to respond.
Oversized Green Women's Quilted Puffer Jacket - Lightweight, Casual Autumn
Purchased item
Oversized Green Women's Quilted Puffer Jacket - Lightweight, Casual Autumn
"I ordered this item over a month ago and I have not received it. It has not..."
Kathy E.Verified
Never received the dress
Blue Floral Midi Dress - V-Neck Long Sleeve Fall Fashion
Purchased item
Blue Floral Midi Dress - V-Neck Long Sleeve Fall Fashion
"I never received the dress - can’t comment on what I don’t have!"
D.Verified
Item never arrived.
Floral Maxi Dress - Red Poppy Print, V-Neck, Belted, High Slit
Purchased item
Floral Maxi Dress - Red Poppy Print, V-Neck, Belted, High Slit
"Never arrived!!!!! Do not shop here"
Brent R.Verified
After 2 months I never received my order.
Avencea | Cardigan – The elegant, warming cardigan for every occasion
Purchased item
Avencea | Cardigan – The elegant, warming cardigan for every occasion
"After 2 months I never received my order."
Misti S.Verified
I cannot track my package. Customer service will not respond to my email.
Winter Riding Boots | Waterproof Insulated Leather Equestrian Snow Boots
Purchased item
Winter Riding Boots | Waterproof Insulated Leather Equestrian Snow Boots
"I have not received my boots!!! It have been a month."
Sofia D.Verified
a brief summary is i ordered back in january waited the week shipping period then you told me it was delayed. after month two i asked and u promised 15%off bc still no update. the tracking faked a change once but never into an actual shipping status. two more emails later (4) total and 4 months. It’s now april last email sent in march (ignored) and you’re asking me to review a package I STILL DONT HAVE. I would never purchase here again to keep it simple.
Men's Black Waterproof Wind-Resistant Technical Hoodie - Breathable, Lightweight, Multi-Pocket
Purchased item
Men's Black Waterproof Wind-Resistant Technical Hoodie - Breathable, Lightweight, Multi-Pocket
"SUMMARY: ORDERED A WINTER JACKET AT NEW YEARS STILL HAVENT GOTTEN IT IN SPR..."
Veronica P.Verified
I never received my package. Very disappointed since it took so long to “send”
Blue Floral Midi Dress - V-Neck Long Sleeve Fall Fashion
Purchased item
Blue Floral Midi Dress - V-Neck Long Sleeve Fall Fashion
"I never received this order and I have been waiting at least 2 months for i..."
Dixie K.Verified
Customer service was great but I would have preferred to return them rather than exchange for a larger size. But the shipping was too much.
Insulated Waterproof Leather Riding Boots | Thermal Winter Equestrian
Purchased item
Insulated Waterproof Leather Riding Boots | Thermal Winter Equestrian
"Customer service was amazing. The downside is to return them is not like Am..."
Rachel M.Verified
I provided this feedback but didn't hear back from Avencea
Beige Women's Bouclé Double-Breasted Blazer - Chic Fall Outerwear
Purchased item
Beige Women's Bouclé Double-Breasted Blazer - Chic Fall Outerwear
"Threads are coming out from the weave ... I only wore the jacket 1x for 4 h..."
James S.Verified
Did not receive
Men's Slim Fit Grey Herringbone Blazer | Charcoal Wool Jacket
Purchased item
Men's Slim Fit Grey Herringbone Blazer | Charcoal Wool Jacket
"Did not receive"
X.Verified
Never received my order
Pink Platform Sandals - Women's Low Wedge, Blush Open-Toe Slip-On
Purchased item
Pink Platform Sandals - Women's Low Wedge, Blush Open-Toe Slip-On
"I never received my shoes. But they're asking how is the product....."
Megan M.Verified
Never received my order after 3 months
Luxury Crochet Two-Piece: Yellow Striped Shirt & White Shorts
Purchased item
Luxury Crochet Two-Piece: Yellow Striped Shirt & White Shorts
"Never received my order. After several attempts to find out my ETA I was in..."
Ian G.Verified
Never received any shipment
Men's Green Chunky Knit Wool Blend Turtleneck Sweater
Purchased item
Men's Green Chunky Knit Wool Blend Turtleneck Sweater
"I haven't received either the jumper or two pairs of track pants and would..."
Alexandra F.Verified
The product never came (it’s been over a month) and the company refused to refund me. The shipping information was fake.
Vibrant Floral Print Bell-Bottom Jeans - Boho High-Waist Wide-Leg Denim
Purchased item
Vibrant Floral Print Bell-Bottom Jeans - Boho High-Waist Wide-Leg Denim
"The product never came, the shipping information was fake. The company refu..."
Briana S.Verified
Never received my product and it's been months. Scammers just took my money and the tracking code never worked
Women's Mustard Insulated Winter Coat with Black Fur Hood
Purchased item
Women's Mustard Insulated Winter Coat with Black Fur Hood
"I never received my product and never received a refund. Absolutely terribl..."
Jeri E F.Verified
Unable to call, after 40 days I received an email that it would be shipped soon. I was told I would not be able to cancel the order.
Vintage White Linen Boho Dress | Loose Fit Summer Cotton Dress for Women
Purchased item
Vintage White Linen Boho Dress | Loose Fit Summer Cotton Dress for Women
"I don’t even know if I received it. I received something… but if what I rec..."
Ellen S.Verified
Never received the dress
Blue Floral Midi Dress - V-Neck Long Sleeve Fall Fashion Women's Evening
Purchased item
Blue Floral Midi Dress - V-Neck Long Sleeve Fall Fashion Women's Evening
"I never received the dress."
Sharon M.Verified
Never received order after 2 months. This company might be a scam. Trying to get my money back but it’s probably gone forever. Don’t recommend.
Boho Chic Beaded Sandals with Floral Straps & Ankle Chain
Purchased item
Boho Chic Beaded Sandals with Floral Straps & Ankle Chain
"I never got my order. It’s been 2 months. I’m trying to get my money back...."
Maggie T.Verified
Never received dress
Navy Blue Gold V-Neck Wrap Dress | Long Sleeve Elegant Cocktail Dress
Purchased item
Navy Blue Gold V-Neck Wrap Dress | Long Sleeve Elegant Cocktail Dress
"Never received product"
Akemi W.Verified
No description of the item in the package. It took like 2 months for the item to arrive. No email confirmation of order or anything. I thought I did not place the order due to inactivity. So when I received the package, I was thinking I received something I did not order.
Women's Fur-Lined Hooded Parka - Insulated, Water-Resistant, Detachable Hood
Purchased item
Women's Fur-Lined Hooded Parka - Insulated, Water-Resistant, Detachable Hood
"It looks warm and gorgeous in the picture, but it is actually very thin and..."
Teresa D.Verified
not received
Women's Black Shiny Puffer Jacket with Fur Hood - Glossy Winter Coat
Purchased item
Women's Black Shiny Puffer Jacket with Fur Hood - Glossy Winter Coat
"NOT RECEIVED"
Theo D.Verified
awful
Vibrant Floral Print Bell-Bottom Jeans - Boho High-Waist Wide-Leg Denim
Purchased item
Vibrant Floral Print Bell-Bottom Jeans - Boho High-Waist Wide-Leg Denim
"Never received. After many weeks can not even get an uploaded tracking numb..."
Chandler B.Verified
Didn’t even communicate they were robbing behind until I emailed them…sent a survey email before sending me the product…over a month later…
Women's White Knee-High Lace-Up Combat Boots with Platform Sole
Purchased item
Women's White Knee-High Lace-Up Combat Boots with Platform Sole
"I ordered these a month ago and they still haven’t been shipped….sooo…dispu..."
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