I never received the product I ordered. It got lost in the distribution warehouse process and so I didn’t receive updates from shipping but also it was never flagged by staff that it didn’t go out.
Purchased item
Brown Suede High Heel Ankle Boots - Women's Fall Fashion
"I never received the boots."
Cheryl M.Verified
Terrible. I never got the shoes and have reported it multiple times. You keep sending messages asking me how I like the shoes but no refund.
Purchased item
Avencea Sneaker - Comfort for Your Feet!
"I NEVER RECEIVED THIS ORDER. Please stop sending these messages and send a..."
Aaron C.Verified
Never received the item. Buyer beware
Purchased item
Men's Green Slim Fit Linen Suit - Lightweight Beach Wedding Blazer
"Never received the item. Wedding I needed it for was 3 weeks ago. It’s been..."
Claudette E.Verified
Haven’t even received my order yet.
Purchased item
Avencea - Orthopedic Sandals
"I haven’t received my package yet. I also emailed over a week ago and have..."
Linda S.Verified
Never received the merchandise/ took my money
Purchased item
Colorful Dog Print Shirt - Casual Pet Lover Clothing, Artistic Design
"This company took my money and never shipped me the blouse… asked for a cr..."
Janell N.Verified
I have not received this package or any tracking information for this order. Someone needs to contact me.
Purchased item
Red Floral Kimono Maxi Dress with Deep V-Neck for Evening Wear
"I have not received this package, yet. Can you send tracking information, p..."
Kristen P.Verified
Shoes never arrived. No response to queries about this. No shipping/tracking info.
Purchased item
Avencea - Elegant and Comfortable Shoe
"The shoes never arrived. After months. No responses to emails."
Pam F.Verified
Don’t believe the promised shipping times.
Purchased item
Floral Maxi Dress - Red Poppy Print, V-Neck, Belted, High Slit
"It’s been over a month, and I’ve never received the dress….kind of hard to..."
Katie M.Verified
One month since order and still haven’t received the dress or gotten a reply as to why it is delayed.
Purchased item
Avencea - Stylish Boho Dress
"It’s been a month and I still haven’t received it and haven’t gotten a repl..."
Duha I.Verified
Never received my dress. Won’t get a refund or an accurate tracking of where it is despite emailing the company. Very disappointed.
"Never arrived and never even shipped. They said it was due to a sudden infl..."
Tisha F.Verified
I spent $50 on a dress that I haven’t received, and no one in this company have the decency to respond back to my emails. All I want is the dress or my money back
Purchased item
Ivory Long Sleeve Satin Gown - Elegant Formal Evening/Wedding Dress
"I still haven’t received my order. I emailed twice! No response, and now yo..."
"BUYER BEWARE - SCAM. Ordered over a month ago and still haven’t received it..."
Mariia D.Verified
Support responses are unhelpful and feel like a scam.
Purchased item
Black Crocodile Loafers for Women - Luxury Designer Slip-On Shoes
"It was never delivered."
Vickie R.Verified
Products look great but I never received the item ordered.
Purchased item
Elegant Women's Black Leather Ankle Boots with Zipper Heel
"It has been almost 30 days since I ordered this item and looking at the tra..."
Sarah S.Verified
fake website - no products avialable.
Purchased item
Blue Oversized Women's Waterproof Hooded Raincoat - Stylish, Lightweight, Breathable
"item did not arrive - fake website - don't shop here."
Kimberlee A.Verified
Will not refund my order even though I have not received my item in over a month
Purchased item
Floral Maxi Dress - Red Poppy Print, V-Neck, Belted, High Slit
"Have not received my order in over a month."
Nicolette C.Verified
Already shared. It’s been one month and i still do not have my item and there is no shipping or tracking information provided. I requested a refund and that is also not being issued of of yet.
"My blouse never arrived and all attempts to contact you have been ignored"
Tanya M.Verified
I never received my item. When using the tracking number provided, the shipping company says they’re still waiting for the item to be handed over to them. I have sent you three emails asking for my item or my money back and you have never answered a single one yet you continue to send me requests for reviews
Purchased item
Women's Blue Rainbow Stripe Crew Neck Long-Sleeve Sweatshirt
"I’m giving you a bad review because I never received my item and I have sen..."
Susan J.Verified
Have not gotten my order it's been a month
Purchased item
Vintage Striped Blue White Dungarees - Retro Jumpsuit Overalls
"I have NOT received my order. I have tried contacting you and I am not gett..."
Stephan S.Verified
Horrible. Would not recommend. Emailed twice, no real support. I still don't even have a tracking number a month later.
Horrible first experience
Purchased item
Men's Slim Fit Double-Zip Grey Hoodie with Pockets & Drawstring
"It's been a month and I don't even have a tracking number for the order yet..."
Myah T.Verified
I ordered from here a month ago and still haven’t received my package. Never ordering from here again.
Purchased item
Burgundy Leather Men's Chunky Loafers with Metal Buckle
"It’s been a month since i ordered. Still haven’t received my package. Wante..."
Emily G.Verified
I never received my order. It’s been over two months. No one can tell me why or when I will receive it. I don’t get any clear answers, only “it’s been dispatched and we’re working on it”. I asked to cancel my order and they said it couldn’t be cancelled because it’s already been dispatched. I will warn others not to purchase from here and will not ever order from here again. Complete scam.
Men's Slim Fit Tapered Cargo Jeans - Light Wash Denim with Zipper Pockets
"Have not received my order yet"
Lexie P.Verified
Awful. I originally ordered this dress for my wedding, however I never got a notification that it shipped AND IT NEVER ARRIVED. Customer service was awful and never got back to me. Such a scam and my money was stolen.
Purchased item
Elegant Black Satin Midi Dress - Sophisticated Cocktail Attire
"I originally ordered this dress for my wedding, however I never even receiv..."
Chelsy H.Verified
Order says delivered but tracking info won't work. Customer service keeps blowing me off
Purchased item
Avencea - Retro-Laced Boots with Buckle
"I ordered these boots over a month ago. The tracking number can't be traced..."