I'm irritated with your customer service, or lack of. My mirror had an assembly error where the slot cut into the plastic and the actual microSD card slot on the circuit board did not line up well. I went to go replace the card and it went all the way into the whole assembly. I emailed and was told to send it back on my own dime. When I questioned this, I was told this was user error. I said that it was NOT user error and to just set up a complete return. I didn't receive a reply. Poor 1st impre