Company only sent part of my order that I paid for, claiming a grand sign selection wasn't made when I placed the order. Why send my order then? & why allow an order to be placed if the selection wasn't made? I paid for these items, I expected them to be sent to me. I placed my order, like normal. Made my grand sign selection & entered the personalized details... Only received the name signs. I paid for the grand sign, but wasn't sent one. Someone could have reached out to me before making/shipping my order if this was the true issue of a selection not being made. Most companies websites don't allow an order to be placed if the selection isn't made for what the customer is PURCHASING from the company.