Regina C.Verified
Late shipment. No follow up on email
Purchased item
Custom 3D Cartoon Style Wooden Photo Frame – Transform Your Memories into Art!
"The order was late. Constant checking on it...."
Canvasgiftco store reviewsSee product reviews
Trina G.Verified
Still disappointed with the main plaque missing. I have tried contacting customer support several times, by email. I have received no response at all. There is no phone number to reach out to anyone personally…
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Unfortunately I did not receive the “main” pe..."
Kayla L.Verified
They were having a Black Friday sale and when I was going to check out, it prompted me to purchase a second item (the same thing) for half the price. It was a little confusing as I thought I was confirming what I was ordering. So I ended up accidentally purchasing two items when I only needed one. Customer service was quick enough to respond and not send out the second item, but I could not receive a refund until after the item delivered. Which was a few weeks after the original order.
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"The final product looked great, exactly what..."
Melissa J.Verified
Wrong plate received. No rectification.
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"We received the wrong large plate for the top..."
Jinny R.Verified
Shipping was quick
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"My parents loved it so much made mum cry. It’..."
Luz M.Verified
Easy
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Loved it..came out beautifully 😊"
Nicolle H.Verified
Received email December 23 stating my order would be shipped ASAP since the mail strike is over, however I still haven’t received an update that it has been shipped .
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"I still have not received my order placed Nov..."
Sharon J.Verified
Missed up order
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"One of the dates was wrong reached out to con..."
Evelyn S.Verified
Very easy to find what I was looking for
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"This company did a beautiful job. I love that..."
Alexandra M.Verified
Messaged you multiple times about the missing parts in my order. - 0 responses from you.
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Messaged you multiple times about the missing..."
Amy M.Verified
Shipping details weren’t clear so I had to follow up a couple times.
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Arrived before Xmas and my mom loved it.
The..."
Nikki L.Verified
Only received one of my two items. Customer service not getting back to me and after several emails they claim it was sent with the other item, which is wasn’t! I’m missing an expensive product and now have to go through my credit card. Shame on your company for misplacing my item and not resolving the issue!
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Don’t buy from this website. Ordered 2 items..."
Elizabeth T.Verified
It took forever to get here ,got here after xmas
Purchased item
Custom 3D Cartoon Style Wooden Photo Frame – Transform Your Memories into Art!
"I was totally unhappy with it,it was a christ..."
Dana B.Verified
Shopping is easy. Shipping is a joke.
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"The product is great, so glad I paid the extr..."
Deborah P.Verified
Easy
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"I made a mistake on my original order. I wrot..."
Scott N.Verified
Arrived on time and was exactly what I ordered
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"My mom loved it so much thank you"
Dina R.Verified
Parents loved their gift
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Great Gift for Christmas"
Tanya H.Verified
Easy purchase online
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Was great quality easy to put together. And w..."
Brandi M.Verified
Easy straightforward process
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Although it was slightly smaller than I expec..."
Jake R.Verified
This was the most pitiful experience I have ever had with an online company. I ordered on Dec 5 and was promised a 10-14 day shipping window. Package never arrived. The tracking number I was given is a total fake and shows my “package” as sitting somewhere in Illinois. I’ve contacted customer service multiple times and still have no received a response. It has now been 25 days since my order with no feedback, tracking number, or assistance. DO NOT BUY FROM THIS SCAM COMPANY
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"This was the most pitiful experience I have e..."
Tiere N.Verified
Was very simple to order!!
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"It was great quality and was so beautiful!!"
Kaitlyn F.Verified
She loved it
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Great"
Kenneth H.Verified
Vv
Purchased item
Custom Family Kids Name Sign (Printed) Best Family Gift 2025
"Very good quality."
Anthony C.Verified
Was simple
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Everything looks great."
Sharjeel B.Verified
Never received our order and their support email address doesn’t work
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Never received our Ofer and Support email add..."
Emily G.Verified
Item never arrived. Super unhelpful and support email doesn’t work
Purchased item
Personalized Christmas Decoration Ball
"Never arrived. Support email now no longer in..."
Randy S.Verified
Great product
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Great product"
Nick H.Verified
Very easy to navigate and make selections
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Gift for my mom, with all of her grandkids na..."
Muhammad A.Verified
Not satisfied
Purchased item
Personalized Bunny Baby Swaddle – Warm, Comfortable, and Easy to Use
"I did not receive my package yet!"
Monika W.Verified
Nightmare and no assistance and STILL can’t give the gift.
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"So my order arrived extremely late. You didn’..."
Annette And Steve B.Verified
Quick and easy
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"We love this as our Christmas gift from our k..."
Danielle R.Verified
Horrible customer service
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Ordered Dec 1. Paid for expedited shipping an..."
Andrea V.Verified
N/A
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"I really like it as it was a gift for my moth..."
Caress C.Verified
Item never arrived. Refund request has not been answered, this whole process has felt like a scam.
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Is this a joke? The item never arrived? I hav..."
Leah N.Verified
Ordered expedited. Never shipped. No one would respond to emails. No item for grandmother for Christmas. No one should buy from your company.
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Never received order. Paid expedited shipping..."
Kyle F.Verified
Name is falling off
Purchased item
Personalized Bunny Baby Swaddle – Warm, Comfortable, and Easy to Use
"Cheap!!!! Name is falling off"
Linda C.Verified
None
Purchased item
Custom 3D Cartoon Style Wooden Photo Frame – Transform Your Memories into Art!
"Does not look 3D and the delivery length of t..."
Leah G.Verified
I have not received my order
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"I have not received my order!!!"
Marie W.Verified
Still hasn’t received it
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"Still hasn’t received it"
Eric D.Verified
Shipping ok
Purchased item
Personalized Grandkids Hanging Sign (Engraved) Family Keepsake
"It was broken"
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