They were having a Black Friday sale and when I was going to check out, it prompted me to purchase a second item (the same thing) for half the price. It was a little confusing as I thought I was confirming what I was ordering. So I ended up accidentally purchasing two items when I only needed one. Customer service was quick enough to respond and not send out the second item, but I could not receive a refund until after the item delivered. Which was a few weeks after the original order.