Pulsetto UK store reviewsSee product reviews

I really like the concept of Pulsetto & this device for vagus nerve stimulation. I’ve been using 3-4 times per day for 3 weeks but I’m not sure about the results. I can’t definitely say if it’s improving my stress resilience. I don’t feel a noticeable improvement for stress/anxiety, but I’m recovering from long term chronic stress & a brain injury. It’s possibly had an improvement on my sleep; I’m recording 45mins longer sleep, longer deep sleep, but I’m combining with DremTeam sleep tablets.

Helpful!

Took ages to arrive but we did expect that so. O problems there.

Customer service seems good

Love my pulsetto

Support were excellent - both Alex and Luca

The overall experience was disappointing. I paid for a warranty that did not feel beneficial, and the return process was more complicated than expected. Improvements are needed in clarity and customer support.

Kept putting me off and the case never arrived

It's been a hassle buying and returning FIVE devices.

I had no confirmation or shipping email from your company until I had a shipping email from Royal Mail 10 days later to tell me it was being delivered that afternoon. I received a phone call from my bank to inform me that I had been scammed. Therefore, I put in a scam complaint to Paypal who are investigating UAB Kilo Grupe.

Ades in revie

I didn't like the way the subscription kicked in automatically - that may have stopped me buying had I seen that.

H

I am still waiting the refund which I have yet to receive

Great

N/A

No

Customer service non existent

No

Many of these, rate your experience, and still not machine.

Great customer service and responsive

.

It’s fine

Long wait for delivery then only 1 week before I was charged a renewal subscription without warning. Instruction booklet lacking in detail. Too many IT glitches.

when have contacted CS generally to log back in. not really the CS I would expect for such an expensive purchase. I wanted to know ti would not happen again or it had been fixed or was going to be fixed.

Poor customer service, variations in payments options across different options, costs added at payment without knowing, costs for premium is high. When I bought the lite version I did not know there were options as I would have bought the more expensive one, poor battery life and not comfortable as does not fit my neck well.

No issues with the service - the device just hasn’t worked for me yet

Not really

I got charged a premium subscription I didn't want so usual sales gimmicks

N/A

Good response time.

Great!

Just not for me… was very difficult to return as I struggled to get in contact with any one and y refund was very slow

Christmas lead times very long. But Customer service very helpful and informative

Terrible and disgraceful

I’ve tried asking asking by email a few times, Pulsetto litte is waaay too BIG for neck, and with it being on its thickest band , I’m still having to hold it in place

You did not reply to my messages

Everything was perfect thank you

Support is useless. See my emails

Con