RICHA USA Store review | Loox

RICHA USA store reviewsSee product reviews

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Luis L.Verified
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D3O GHOST LEVEL 2 KNEE/ELBOW PROTECTOR
Purchased item
D3O GHOST LEVEL 2 KNEE/ELBOW PROTECTOR
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Bradley K.Verified
Unable to return product. No communication after multiple attempts.
AIRSUMMER TROUSERS
Purchased item
AIRSUMMER TROUSERS
"Pants unfortunately did not fit. Happens, esp..."
D G.Verified
Great folks to deal with! Very responsive and accommodating.
AIRSUMMER JACKET WOMEN
Purchased item
AIRSUMMER JACKET WOMEN
"I really like this jacket. It looks and feels..."
Rosa M.Verified
My package was shipped quite fast and I received it in a timely manner. Will definitely be ordering from this company in the future.
D3O BACKSHIELD
Purchased item
D3O BACKSHIELD
"Love the back protection and support that it..."
John G.Verified
I need you to process a refund or me, I've emailed multiple times
TRAVIS WP SHOES
Purchased item
TRAVIS WP SHOES
"These shoes haven't worked and I am trying to..."
David A.Verified
I found it very difficult to make an exchange. There's no instructions provided with the delivery. The website provides a chat function, but the response was VERY slow. And, there no phone number to speak to someone. Ultimately, I was able to complete the exchange with a bit of effort to make it happen.
LEWIS WP SNEAKERS
Purchased item
LEWIS WP SNEAKERS
"After my first ride, I really like this shoe...."
Eric L.Verified
Customer service makes a lot of promises, but I have to keep begging and begging for them to follow through. It’s been months and they still haven’t completed this order.
RAGNAR JEANS
Purchased item
RAGNAR JEANS
"I wish your customer service would follow thr..."
Carl L.Verified
I appreciate the level of communication.
PHANTOM 3 JACKET BIG SIZE
Purchased item
PHANTOM 3 JACKET BIG SIZE
"Great fit! Thanks for making stuff for us fa..."
Alex S.Verified
Still have not received a reply to my return or exchange request.
TITAN 2 HOODIE
Purchased item
TITAN 2 HOODIE
"Bought the hoodie, needed a bigger size. Trie..."
Matthew S.Verified
There fantastic.
ICE POLAR GORE-TEX GLOVES
Purchased item
ICE POLAR GORE-TEX GLOVES
"Finally gloves that fit properly I absolutely..."
Luis G.Verified
Customer service is pitiful. Not a single response to my emails.
STRADALE SUMMER GLOVES
Purchased item
STRADALE SUMMER GLOVES
"Answer your customer service emails. You sent..."
James M.Verified
Easy to purchase from and responsive
LEWIS AIR SNEAKER
Purchased item
LEWIS AIR SNEAKER
"Great experience and great product."
Scott A.Verified
It took a while to get my order but worth the wait.
RAGNAR JEANS
Purchased item
RAGNAR JEANS
"Glad I purchased. Quality is very evident...."
Toni L.Verified
The first payment I sent did not go through. I reached out to customer service via email and received with a with response.. The second payment went through with no issues.
D3O BACKSHIELD
Purchased item
D3O BACKSHIELD
"Perfect fit!!"
Thierry V.Verified
Ordering process is really weird. you guys need to go with a simpler process...
CHARLESTON JACKET
Purchased item
CHARLESTON JACKET
"Ordering experience is puzzling but worth it...."
Andrew P.Verified
Great advise by staff
ICE POLAR GORE-TEX GLOVES
Purchased item
ICE POLAR GORE-TEX GLOVES
"Out of the box they fit and feel great. I nor..."
Luis O.Verified
Except pants, need bigger pants!
INFINITY 3 PRO GLOVES
Purchased item
INFINITY 3 PRO GLOVES
"Good grip on throttle and clutch soft and com..."
Ricardo C.Verified
Brilliant!
ICE POLAR GORE-TEX GLOVES
Purchased item
ICE POLAR GORE-TEX GLOVES
"Fantastic gloves! Super fast shipping!"
Jason C.Verified
Just fine. Return window is unusually short though.
BODYGUARD GLOVES
Purchased item
BODYGUARD GLOVES
"Almost great. The semi-ridged cuff provides s..."
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