Bridgette H.Verified
You changed your return policy.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"It doesn’t work for my dog and you changed your return policy so now I can’..."
Wag Wize store reviewsSee product reviews
Kristi B.Verified
Don’t like the no refund policy at all. Things happen with animals and in our case we never got to use the harness.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"The harness arrived and we attempted to put it on our dog once to test fit..."
Shelly K.Verified
I didn't realize the company is not even in the US so the return policy is a joke. It didn't work for my dog so now I'm stuck with a very expensive brace.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"My dog has neuropathy and I inquired if this would help. Your social media..."
Cassandra C.Verified
We had questions about size and were given the help we needed to ensure the correct fit.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"This was easy to put on our dog. It also stayed on. Beastie was walking wi..."
Paula H.Verified
Sent 3 emails with questions about the brace to the support email and no one will respond to me. I had questions about its use with my dog and I can't get a response and can't use the brace right now.
Purchased item
Complete Joint Recovery eBook
"Still waiting for support to get back to me on the brace. Emailed them 3 ti..."
Howard H.Verified
Shipment took much longer than expected to receive.
Purchased item
Complete Joint Recovery eBook
"The harness took much longer to receive than expected. Even with multiple..."
Carol S.Verified
Very helpful and efficient!
Purchased item
Hock Joint Support Brace
"It does seem to give her support in the hock area for sure. There was some..."
Abbey C.Verified
Terrible customer service. I would never recommend this company to anyone.
Purchased item
Hands-Free Leash
"I was not given this leash and when I contacted customer service via email..."
Sherry C.Verified
I think return policy should be relooked at my dog passed away a few days after it was delivered
Purchased item
Complete Joint Recovery eBook
"I’m very disappointed that it did not help my dog, but even worse was that..."
Paulina T.Verified
Great all around
Purchased item
Complete Joint Recovery eBook
"Our dog had a partial ACL tear, we ended up choosing to go through with the..."
Monica M.Verified
Not so great
Can’t call anyone for assistance
Purchased item
Hands-Free Leash
"I have been trying to find how to contact you about a refund. The brace did..."
Cole J.Verified
The brace did not fit and shipping took a long time
Purchased item
Complete Joint Recovery eBook
"Never got the book and the brace did not fit our dog. Will be returning"
Jim A.Verified
I ordered a size two large and sent it back but had to pay to return it. That I did not like. They did send me another one and it fits her fine
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"We love the braces for Harley. However they tend to fall off of her legs. B..."
David M.Verified
no return shipping label. size was a small was to big for my medium size dog. poor communication from vender. seems I have been scammed for my money. they are a scam
Purchased item
Complete Joint Recovery eBook
"never received on line book. Brace to large. No way to return oversized bra..."
Joshua C.Verified
Only half my order was received and after attempts to reach out and wasn’t answered I wouldn’t recommend!
Purchased item
Dog Lifting Sling for Mobility Support
"I’d love the ability to rate this better but I paid for it and it never was..."
Karen P.Verified
Every time I didn’t like or the product I bought wasn’t a perfect fit for my pups, I was able to return the product for a refund. Not the case with these products. Very disappointing
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"I bought the dual leg harness support for my boxer mix who have arthritis i..."
Stuart K.Verified
The product was delivered on time.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"I bought the medium wagwize for my dog I ordered the medium. Apprently the..."
William R.Verified
My dog isn’t normal size, basic small medium and large do not work for him
Purchased item
Complete Joint Recovery eBook
"Chest fit well but legs were uncomfortable for him, barely could
Walk and s..."
Molly B.Verified
Please be aware after Sept. 2025 there is no refund policy. My rotty would not tolerate the brace, I am beyond disappointed that was not information offered to me prior to the purchase.
Purchased item
Complete Joint Recovery eBook
"I am beyond disappointed that there was no refund policy, my rotty simply w..."
Christopher C.Verified
All sales are final. Spent over $200 for a made in China product that doesn’t work. It’s clickbait.
Purchased item
Complete Joint Recovery eBook
"It did not work. My dog walked worse."
Glen M.Verified
Product was not useful
Purchased item
Complete Joint Recovery eBook
"Put it on the dog and she couldn’t walk or get up .. how can I return it fo..."
Jonathan K.Verified
No problem here
Purchased item
Hip Brace Belt For Dogs
"The product was defective, the snap didn’t work. Considering it was made in..."
Jesse D.Verified
Never received my harness or leash I ordered I suggest not buying from this company. Go to Amazon.
Purchased item
Hands-Free Leash
"Never received my harness or leash and I ordered it September 11th thanks f..."
Shayan G.Verified
didnt get my order over 25 day and no number to call
Purchased item
Complete Joint Recovery eBook
"i order 25 day ago still not restive it bad customer service
i think is sca..."
Donna F.Verified
Slow
Purchased item
Complete Joint Recovery eBook
"The book was interesting but the brace has yet to arrive so I can't really..."
Reginald G.Verified
no returns or exchange
Purchased item
Hands-Free Leash
"need smaller size"
Tracy B.Verified
Garbage
Purchased item
Complete Joint Recovery eBook
"Garbage"
Wendy G.Verified
Shameful that no returns are permitted when a product is sold that doesn't do what it claims it will
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"When a dog has back leg issues, they need to be lifted or at least assisted..."
Leroy P.Verified
Never seen if it fit or was useful.n
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"My dog passed before it was used. We donated the apparatus to a vet future..."
Sam G.Verified
Got charged for and received no. Harness are you a scam
Purchased item
Complete Joint Recovery eBook
"I never received the the knee brace"
Elizabeth W.Verified
The delivery took a long time.
Purchased item
Complete Joint Recovery eBook
"I was hoping for more physical therapy exercises and tips for rebuilding mu..."
Justin O.Verified
Took 3-4 weeks for delivery
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"It doesn’t fit"
Gordon D.Verified
It would be nice to get my order
Purchased item
Complete Joint Recovery eBook
"It would be nice to get my order.
Please call me
817-880-2931"
Diana H.Verified
shopping was fine but the perfect size was difficult
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Sizing was tough with my 39lb mix so I went with a bit larger than I should..."
Christine B.Verified
Shopping and shipping were easy and fast, thank you!
Purchased item
Complete Joint Recovery eBook
"Ordered small size for my Pug and its too big, braces covered her toes. She..."
Nicole S.Verified
N/A
Purchased item
Complete Joint Recovery eBook
"Did not fit my dog well and she is miserable with any type of brace it seem..."
Juan F.Verified
Difficult to make a return.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Very difficult to make a return. I bought the wrong size the first time an..."
Tammy M.Verified
Not
Purchased item
Complete Joint Recovery eBook
"They do not tell you it runs big and they are u willing to refund Do not Or..."
Kelly A.Verified
I want a refund.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"My dog has a worse time with it on. But, we're going to put it back on her..."
Natasha D.Verified
Not a good experience
Purchased item
Knee Brace Support Harness for Dogs
"Not a great experience at all"
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