Lydia W.Verified
Very long wait to receive the product
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Unfortunately it doesn't stay in place for my Boxer. Boxers have very littl..."
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Kyle O.Verified
Seems like a predatory company built on bot reviews. If you can’t deliver the product in a reasonable time it cannot be used.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Shipping took > 200% longer than told. I took over a month while my dog had..."
Michelle M.Verified
I like the brace, it's simply not made for big dogs like mastiffs.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Make a bigger version for English mastiffs. It doesn't fit his leg at the t..."
Teri W.Verified
have to return brace for smaller size, hope it fits better whenI get replacement.
Purchased item
Advanced Hip & Joint Support Chews
"just started using."
Neil R.Verified
I asked for my money to be returned. It wasn't so now the review board will all hear about my experience with you.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Brace doesn't fit. It's a piece of shit"
Diana C.Verified
So far so good
Purchased item
Complete Joint Recovery eBook
"Haven’t used it long enough for an opinion on the brace . Great quality and..."
David D.Verified
The exchange was ok. But the fit is not good for a Boykin Spaniel
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"The geometry is not correct for a Boykin spaniel. The medium is too big the..."
Mary W.Verified
Shopping was fine. I couldn't find where to order the size and had to contact customer service and make sure we got the XL size. I received a confirmation that the size was changed from a S to a XL.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"It didn't fit as shown. The leg braces were too big and kept falling off ev..."
Kristen A.Verified
The shopping experience was fine and the email response was good. I didn’t know the produce was overseas and it took a good month to receive it.
Purchased item
Complete Joint Recovery eBook
"It took forever to receive the brace. I ordered and returned 5 different br..."
Mandy L.Verified
Courteous people
Purchased item
Dog Front Shoulder/Elbow Support Brace
"The extra small fits my 20lb dog and seems to support his elbow/ shoulder...."
Regina K.Verified
Great shopping experience
Purchased item
Complete Joint Recovery eBook
"Mimi is not shaped right . She is between a large and an xl. Big up front a..."
Sharon B.Verified
It came in a timely fashion. It doesn’t work for our pup and would like a refund please.
Purchased item
Complete Joint Recovery eBook
"I need to return it. It doesn’t fit her right at all."
Albert T.Verified
Ok
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"It seems to work,but the strap across her back from right to left side seem..."
David M.Verified
I was so excited that the brace could help my dog, and we are not able to use it, so not a good experience.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Shipment took nearly 3 weeks to arrive, which was a poor start. Then when..."
Karen B.Verified
Good product overall
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"I think it's a bit of pain to get on and off, but I think it's helping her!"
Shelby H.Verified
No return policy
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"The small size is too big and can’t afford the special made brace. I was s..."
Jim B.Verified
Shipping took way to long
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"To big and bulky and doesn't actually stabilize the knee"
Theresa L.Verified
Like I said before I ordered a small on the leg brace sent it back to you guys. You gave me the OK that it was sent back fine and that I needed a large and you guys thought you guys were gonna send me a large.
Purchased item
Anti-Slip Socks for Enhanced Stability
"I sent back the brace and i have not heard back from you. You sent me a sma..."
Kristen D.Verified
Took a lo.g time for delivery
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Nice but she won't walk in it and whe she sits the velcro legs come off"
Erica L.Verified
It was lousy. It would be nice to actually talk to someone on the phone.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Whether you read this review or not I'm just letting you know as a customer..."
Robert M.Verified
Took long time for brace to arrive, only to find that my staffie is oddly shaped. Front of harness too small and braces too long. Will be calling to deliver exact measurements.
Purchased item
Complete Joint Recovery eBook
"Ebook available right away"
Tannis S.Verified
Didn’t realize couldn’t return waste of
Money
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Didn’t fit correctly, I didn’t realize I couldn’t return it. So total waste..."
Carrie L.Verified
Bad product, does not issues refunds, made of cheap material.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"I bought this product for my dog who has back leg issues. The product is ma..."
Lew E.Verified
Shop app provides tracking once it arrives from China
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Harness was not in stock in the US Market. Order ridiculously delayed. When..."
Michelle M.Verified
Customer service is great! Very patience and helpful.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"First customer service is wonderful! The quality of product is great.
We..."
Laura L.Verified
It was fine. Followed instructions for measuring and she is wearing it fine.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"It seems to be providing support as long as I have it "tight" enough.
She w..."
Nebron J.Verified
I'm sure it would have been a great experience if the item was 1 inch smaller
Purchased item
Complete Joint Recovery eBook
"the leg brace was still to large. My Shihzu poodle has a 7 inch hide leg a..."
Rob S.Verified
Lack of response to emails requesting an exchange for a size that will fit my dog better.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"I have sent numerous emails asking for instructions to exchange for a custo..."
Stephanie G.Verified
My dog tore her right back ACL and it took a long time for it to arrive.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"It keeps falling off of my dog, no matter how tight or how I put the back s..."
Tom H.Verified
Was what you advertised. Size was right on for our dog.
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"My dog doesn’t like wearing it. Kind of difficult to put on by yourself. We..."
Debra L.Verified
Took awhile to get it, but well worth it
Purchased item
Complete Joint Recovery eBook
"Brace fits well. She’s still getting used to it"
Debra M.Verified
Good service
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"The fit was poor for our dog. Harness fit but not the hinge"
Elizabeth M.Verified
great size guide
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"It is a great product. It does seem to help the leg with the torn CCL and..."
Jim R.Verified
Not happy with the length of time it took to receive brace to find out it won’t fit. Then I have to pay shipping and maybe a restocking fee. No money back guarantee is ridiculous!
Purchased item
Complete Joint Recovery eBook
"It doesn’t fit dogs legs. To long. I contacted customer service told me to..."
Jonetta T.Verified
Great customer service
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Excellent set of braces! My Lilly has bone cancer in her rear legs and they..."
Karma M.Verified
Order was received after my dog had to be laid to rest. It was unopened and you wouldn't allow a return.
Purchased item
Complete Joint Recovery eBook
"Improve your retum policy. It ended up not being my dog's joint, it was neu..."
Carolyn R.Verified
Does not work
Purchased item
Complete Joint Recovery eBook
"The product falls off our Great Dane. It does not stay on the legs, no matt..."
Amieka S.Verified
Issues with keeping the brace to stay up properly missing a Velcro
Purchased item
Complete Joint Recovery eBook
"I do. It feel there is proper instructions for the harness"
Andrea O.Verified
Terrible customer service. No returns, exchanges only is bull
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"I am extremely disappointed in your "return" policy. I don't think it's rig..."
Perry L.Verified
Great product and support staff! Thanks for your help...
Purchased item
Complete Joint Recovery eBook
"My dog is currently getting used to the braces.
I did however have to purc..."
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