Wag Wize Store review | Loox

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Ollie C.Verified
we had issue shortly after receiving it and it was fixed quickly and made using the brace very easy
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"we will send a photo once we have it on her perfectly , had to give her a h..."
Bob A.Verified
No return policy kind of stinks but I should have known
Complete Joint Recovery eBook
Purchased item
Complete Joint Recovery eBook
"It’s not what I thought it was Too cumbersome and doesn’t do enough to addr..."
Melinda S.Verified
Everything was fine really, we just don’t need the product right now
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"My dog’s lump resolved on its own, so we haven’t needed this for very long...."
Kimberly R.Verified
Refused a refund no good customer service
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Denied a refund for the product that did not work for my dog. Offered a sto..."
Christian R.Verified
Wag Wize is a SCAM. They continue to charge my account for something I actually declined. We have had to dispute the charge every month. DO NOT BUY FROM WAG WIZE.
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"The knee brace doesn’t fit and the company keeps charging my account. THIS..."
James C.Verified
good
Complete Joint Recovery eBook
Purchased item
Complete Joint Recovery eBook
"she wears it about 6hrs a day and walks better for a couple of hours after..."
Shelley M.Verified
Fast shipping. Easy to follow tracking. Great product.
Complete Joint Recovery eBook
Purchased item
Complete Joint Recovery eBook
"Great read!"
Tom T.Verified
Good website, good communication. We received our order much quicker then estimated.
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"I had to add some support to the rear leg braces as our pit bull lacks back..."
Susan M.Verified
It was fine.
Complete Joint Recovery eBook
Purchased item
Complete Joint Recovery eBook
"I think the brace gives Claire more stability and takes the load off her he..."
Pam H.Verified
Just that it didn’t fit.
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"I believe my dog doesn’t fit the x-large. The neoprene leg braces are huge..."
Kelly F.Verified
Definitely does not back their product with refunds, only exchanges.
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Cannot get it to fit! If its snug to stay up, my dog cant lay down. Braces..."
Diane P.Verified
Do not recommend this company
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"I was extremely disappointed with this company. The brace was delivered muc..."
Marlo B.Verified
Difficult to put on.
Complete Joint Recovery eBook
Purchased item
Complete Joint Recovery eBook
"Our book never arrived."
Timothy S.Verified
Ordering was great. Waiting for package took awhile which is hard when your partner is in pain.
Complete Joint Recovery eBook
Purchased item
Complete Joint Recovery eBook
"The brace is well constructed andvtge metal stays help keep things stable...."
Christine E.Verified
No customer service, not allowed to return an item or get a refund.
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"We ordered a size small, it was still too large for our dog. You do not hav..."
George S.Verified
Having n extremely difficult experience getting an exchange. I’ve tried email and contact messaging without any response
Complete Joint Recovery eBook
Purchased item
Complete Joint Recovery eBook
"I have made two attempts to get an exchange for the brace we bought. I sent..."
Suzanne E.Verified
See prior comment
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Wish I could give a negative star count. Followed the measurements and orde..."
Darla M.Verified
When I initially bought the brace, I needed it right away and the representative had it sent fairly quickly. After trying the brace. It seemed to make my dogs gate worse after asking my vet. He did not recommend or suggest her having embrace when I wanted a refund or exchange I was told no Then I was sent another brace
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Well, I ordered a large, which I guess seems to fit, but my vet told me it..."
Daniel L.Verified
the business model of at risk purchasing is ridiculous and lost in fine print. this review will be posted to google.
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"The brace is brand new and in the package. When I bought it, it was sold a..."
Kelly C.Verified
Easy to place the order, customer service was helpful. Price was good.
Complete Joint Recovery eBook
Purchased item
Complete Joint Recovery eBook
"Everything was good. Fits a little too big and was going to exchange it bu..."
Cindy M.Verified
Shopping was fine
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"It slips, rubs on her"
Roger D.Verified
Missed that it's not possible to return if the fit is not good, my fault for not paying attention when order. In the trash it goes. ......
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"The width was good, but way too long for our little guy."
Jana T.Verified
Shipping tracker didn’t work
Anti-Slip Socks for Enhanced Stability
Purchased item
Anti-Slip Socks for Enhanced Stability
"Fits well needed it to be delivered more quickly"
Al Z.Verified
Took too long to get here and no returns
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Faster shipping"
Ryan B.Verified
Messaged twice for support without reply. Poor customer support! Avoid
Complete Joint Recovery eBook
Purchased item
Complete Joint Recovery eBook
"Messaged twice for support without reply. Poor customer support!"
Kiel B.Verified
Not a Canadian made product
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Thought I was buying a Canadian product. This is made in China and shipped..."
Kyleigh C.Verified
Shipping took too long
Dog Front Shoulder/Elbow Support Brace
Purchased item
Dog Front Shoulder/Elbow Support Brace
"Doesn’t fit. Shipping took forever! Never would have ordered it from this c..."
Christopher D.Verified
I would like a link to a video to watch with instructions. I am not a mechanical type of person to figure out how to put on. My husband put it on Jada, my dog.
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"First of all, I never got a book! Secondly, I find that the leg/knee braces..."
Scot H.Verified
No
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"We used your size chart the brace did not fit. I sent an email looking for..."
Cassie W.Verified
Dislike the no return policy
Complete Joint Recovery eBook
Purchased item
Complete Joint Recovery eBook
"The brace made my dog walk improperly, which resulted in her further injuri..."
Malissa E.Verified
i dont know how to return an item.
Dog Front Shoulder/Elbow Support Brace
Purchased item
Dog Front Shoulder/Elbow Support Brace
"This does not work for my dog. Very hard to understand how it works. I woul..."
Allison M.Verified
Had issues getting the braces in the mail, customer service was really easy and great to work with
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"I tried to put them on my dog, they fit. I got them on snug. As soon as the..."
Pat F.Verified
refund policy is misleading
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"We were not able to use the item and told by our veterinarian it would only..."
David H.Verified
WAG wize was good @ follow up on product delivery and use but bottom line is this is too complicated to use every day with my dog it could and should be much simpler
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"Too complicated to put on! My dog didn't like it and leg support was not wo..."
Aaron F.Verified
no product yet after 3 plus weeks.
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"I have yet to receive your product. Not sure who you use for shipping but..."
Judy M.Verified
It fits her perfect, but it slides off of her hips. We tighten it up, but it’s still slides off her hips.
Complete Joint Recovery eBook
Purchased item
Complete Joint Recovery eBook
"It slides off her hips. I think it’s uncomfortable for her who would like a..."
Eileen S.Verified
A return label would be nice! I've requested it several times.
Hock Joint Support Brace
Purchased item
Hock Joint Support Brace
"Doesn't fit my odd shaped dog."
Jacqulyn P.Verified
Dishonest company
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"DO NOT BUY THIS! My dog’s legs are too short for it and when I researched,..."
Martha T.Verified
Need to return
Complete Joint Recovery eBook
Purchased item
Complete Joint Recovery eBook
"We couldn’t get it on her. We need to return it"
Louis P.Verified
Horrible no one wants to help, poor customer service
Dual-Leg Hinged Knee Support Harness for Dogs
Purchased item
Dual-Leg Hinged Knee Support Harness for Dogs
"We have been reaching out to support since we got the harness and no one wa..."
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