Disappointed with Company, I ordered bunch of Freesia for my friend Birthday, along with card I picked out ,proposed lovely special message to go inside, I ordered online, as I have Cancer & am housebound, flowers were delivered, but NO card I was upset as could not go out & get another card. emailed them, sorry they said, 2 options 1. will send another card with message, or refund you, her Birthday been & gone, I said send me some flowers as a gesture, never replied or a refund, dreadful