I have posted about issues with your shopping cart in your Discord server. Shipping always takes a long time, no matter whether it’s a busy time or not so I try to order your products elsewhere if possible. I can find things on your site, but the overall experience is always better through a retailer like Atlas. However, I have had great customer service on a couple of issues from you directly, which is another reason why I love my Esties. I now have 12.