I ordered this and after 2nd time charging, it stopped making bubbles and the LED light kept lighting till the battery dies. I reported this to the company then they said they were sending the replacement soon.
I been waiting more than a month but it’s not arriving. I keep sending message to tell them about this but they are not responding any more.
This is very sad. Give me my money back or send replacement soon please.
"I have sent you emails about the order that c..."
Emorrick H.Verified
I got the product fast
Purchased item
HydroStanley 32oz – Premium Hydrogen Water Bottle
"I love this cup I can drink more water"
Ricky J.Verified
Had a really smooth experience ordering from Dr. Water Store. The site is clean, checkout was easy, and my order arrived on time. Packaging was neat and the product felt premium right out of the box. Super happy with my purchase you can tell they actually care about quality
Purchased item
HydroStanley 32oz – Premium Hydrogen Water Bottle
"I have been using the Dr. Water Hydrotumbler..."
Padmore A.Verified
Love it
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"I was not aware that there was a plastic piec..."
Barbara F.Verified
Updates as to shipping were sent regularly. Arrived safely as promised.
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"Arrived exactly as advertised. Just started u..."
Shirley M.Verified
Customer service is also commendable. I had a few questions, and the team responded quickly and helpfully. Additionally, I appreciate their commitment to sustainability and eco-friendly practices.
Overall, I highly recommend Dr.Water for anyone looking for high-quality hydrogen water products.
Item arrived on time or just a couple of days late and was as described
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"Pitcher is easy to use and water tastes good"
Tanya J.Verified
Buyer Beware. Company gives you the runaround for their mistakes. Involving my bank to get a refund. Search for a more reputable company. See other review.
Purchased item
Family Hydration Essentials
"Buyer Beware—company sent me something other..."
Elke J.Verified
I would like to return the product since it stopped working almost immediately. Have no contact data.
Purchased item
Family Hydration Essentials
"The product is not working. I only used it 2..."
Jesus U.Verified
⭐⭐⭐⭐⭐
Ordered the Dr. Water Hydrotumbler from the official store amazing experience! Fast delivery, secure packaging, and quick updates from support.
Purchased item
HydroStanley 32oz – Premium Hydrogen Water Bottle
"I bought the Dr. Water Hydrotumbler a few wee..."
Michael K.Verified
Fast shipping
Purchased item
HydroFixx Hydrogen + Electrolytes Mix (Free Gift 🎁)
"I work from home, and try to drink water thro..."
Lisa H.Verified
Other was delayed
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"I don’t know if it really as it claims but I..."
Tiayesha B.Verified
Great
Purchased item
HydroFixx Hydrogen + Electrolytes Mix (Free Gift 🎁)
"Great product"
Kim M.Verified
took a long time to get.
Purchased item
On-The-Go Starter Bundle
"The lid doesn’t tighten down right. The sippe..."
Shopping at Dr. Water Store was really easy and hassle-free. The checkout process was simple, and I got my order faster than I expected. Everything was packed neatly and arrived in perfect condition. I liked how they kept me informed throughout the process it made the whole experience feel personal.
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"I have been using the Dr. Water HydroPitcher..."
Susan B.Verified
" had a really good experience ordering from Dr. Water Store. The process was straightforward, and I got regular updates about my order which gave me peace of mind. The delivery was quicker than I expected and the product was packed very safely. It honestly feels like they care about the customer, not just selling the product. Would happily shop again
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"I wasn’t sure at first, but after using the H..."
Miriam M.Verified
My shopping experience at Dr. Water Store was super smooth. The website is easy to navigate, checkout was quick, and the delivery came right on time. The product was well-packed and reached me in perfect condition. Really happy with the overall service—reliable and professional. I’ll definitely shop again
Purchased item
HydroStanley 32oz – Premium Hydrogen Water Bottle
"I’ve been using the Dr. Water HydroTumbler an..."
James R.Verified
Not good. Arrived 2 weeks late. No color options. Customer service was lacking
Purchased item
3 Years Extended Warranty for HydroUV
"Ordered and it never came on time. I had to c..."
Julie T.Verified
Fast shipping
Purchased item
3 Years Extended Warranty for HydroUV
"I used it for 3 weeks felt no different than..."
Michael Y.Verified
Been waiting on it now for about 3 weeks would give zero Stars if I could
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"Almost a month now and still waiting on it to..."