Amber H.Verified
Customer service is garbage !!!
Purchased item
3 Years Extended Warranty for HydroUV
"I paid almost 100 for a cup for the box to co..."
Dr.Water store reviewsSee product reviews
Brad D.Verified
Shipped quickly.
Purchased item
HydroDaily 13oz – Glass Hydrogen Wellness Bottle (White)
"The first two days, you can see tiny little b..."
Rochelle A.Verified
Everything went smoothly great Customer Service
Purchased item
Hydro UV 14oz – Dual-Action Purification Hydrogen Bottle
"The bottle is working great I’ve gifted one t..."
Thomas V.Verified
Great method of delivery for molecular hydrogen.
Purchased item
HydroStanley 32oz – Premium Hydrogen Water Bottle
"Separating the drinking spout from the spout..."
Rita S.Verified
you have a very good customer support, they answer all my question satisfactory,
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"The water is refreshing, and it taste good ,..."
Tina J.Verified
As mentioned, I did not receive all of my order and have gotten no response from customer service.
Purchased item
HydroDaily 13oz – Glass Hydrogen Wellness Bottle (White)
"I have had a horrible experience with your co..."
Margarita G.Verified
Man SO. MANY. EMAILS.
Purchased item
HydroStanley 32oz – Premium Hydrogen Water Bottle
"Honestly I wish there was a more sturdy versi..."
Jennifer B.Verified
Paid for expedited, it was indeed NOT expedited. I would have rather saved the $$ and stuck to regular shipping
Purchased item
HydroDaily 13oz – Glass Hydrogen Wellness Bottle (White)
"I had surgery for cancer, the smell/taste is..."
Brian B.Verified
Unethical business practices and terrible responses from your customer support
Purchased item
On-The-Go Starter Bundle
"I canceled my order within 2 hours of making..."
Dan M.Verified
All AI when contact customer service. Supposed to call me last week still waiting
Purchased item
Family Hydration Essentials
"Can’t seem to get the chemical taste out. Hav..."
Anthony C.Verified
Customer service, seemingly AI only, is a hassle and nightmare to navigate
Purchased item
Performance Max Bundle
"The screen stopped working within days of rec..."
Phil S.Verified
I still can’t get anyone to complete my return request.
Purchased item
HydroDaily 13oz – Glass Hydrogen Wellness Bottle (White)
"Not a fan… I’d like to give them the benefit..."
Patricia W.Verified
I got 3 picture no cup!
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"This works it is pretty fast, so far I like i..."
Doreen A.Verified
eASY ORDER fAST dELIVERY
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"mY WATER IS PURRRFECT NOW.. fULL OF ENERGY >>..."
Julie P.Verified
Very easy and package arrived quickly
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"So far have not noticed a difference in energ..."
Andy R.Verified
Everything works well I'm enjoying my product fresh hydrogen hydrogen water
Purchased item
HydroStanley 32oz – Premium Hydrogen Water Bottle
"Everything works well I'm enjoying my product"
Renee D.Verified
Items aren’t good quality. Leaks, charges poorly
Purchased item
On-The-Go Starter Bundle
"I’m noticing the bottles are leaking around w..."
Nadezhda K.Verified
No customer satisfaction guarantee. Bad communication. Very frustrating.
Purchased item
HydroDaily 13oz – Glass Hydrogen Wellness Bottle (White)
"I returned it so you have it now. I didn’t us..."
Jamshid A.Verified
It too too long to deliver the product
Purchased item
Hydro UV 14oz – Dual-Action Purification Hydrogen Bottle
"The water bottle is not working as I don't se..."
Kelli M.Verified
I sent an email asking to cancel my order and did not get a response. We will see how my return goes…
Purchased item
HydroDaily 13oz – Glass Hydrogen Wellness Bottle (White)
"The water tastes very much like chlorine."
Akiko M.Verified
I ordered this and after 2nd time charging, it stopped making bubbles and the LED light kept lighting till the battery dies. I reported this to the company then they said they were sending the replacement soon.
I been waiting more than a month but it’s not arriving. I keep sending message to tell them about this but they are not responding any more.
This is very sad. Give me my money back or send replacement soon please.
Purchased item
HydroDaily 13oz – Glass Hydrogen Wellness Bottle (White)
"I ordered this and after 2nd time charging, i..."
Larry C.Verified
Easy to Navigate and understand what i was buying with great descriptions of items
Purchased item
HydroStanley 32oz – Premium Hydrogen Water Bottle
"I drink Hydrated water every night before i g..."
Stebbins N.Verified
Packing box was torn , I thought I received
it broken for sure ! But thankfully it wasn’t!!!
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"Does it not need to be air tight ?
What does..."
Elizabeth S.Verified
Excellent service!
Purchased item
HydroStanley 32oz – Premium Hydrogen Water Bottle
"I love the convenience of this cup and I can..."
Cindy M.Verified
As mentioned in other comments.
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"Product seems ok, but would like to know abou..."
Stephanie O.Verified
NA
Purchased item
On-The-Go Starter Bundle
"Size not ideal. Wasted water to often"
Melissa L.Verified
Terrible misrepresentation of a product.
Purchased item
HydroDaily 13oz – Glass Hydrogen Wellness Bottle (White)
"Does not make hydrogen. I complete waste of..."
Jane F.Verified
Very easy online ordering. Free samples of flavorings would've been nice to try using this bottle.
Purchased item
HydroStanley 32oz – Premium Hydrogen Water Bottle
"So far, so good. Big difference in the "mouth..."
J S.Verified
Unsatisfying, never again.Will I buy from your company
Purchased item
HydroDaily 13oz – Glass Hydrogen Wellness Bottle (White)
"I have sent you emails about the order that c..."
Emorrick H.Verified
I got the product fast
Purchased item
HydroStanley 32oz – Premium Hydrogen Water Bottle
"I love this cup I can drink more water"
Ricky J.Verified
Had a really smooth experience ordering from Dr. Water Store. The site is clean, checkout was easy, and my order arrived on time. Packaging was neat and the product felt premium right out of the box. Super happy with my purchase you can tell they actually care about quality
Purchased item
HydroStanley 32oz – Premium Hydrogen Water Bottle
"I have been using the Dr. Water Hydrotumbler..."
Padmore A.Verified
Love it
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"Like it"
Brian D.Verified
Ok
Purchased item
HydroDaily 13oz – Glass Hydrogen Wellness Bottle (White)
"It's nice that the pitcher is glass but the r..."
Mindy M.Verified
Terrible experience
Purchased item
HydroDaily 13oz – Glass Hydrogen Wellness Bottle (White)
"This pitcher is horrible. I do not recommend...."
Joyce L.Verified
Took weeks to receive.
Purchased item
HydroDaily 13oz – Glass Hydrogen Wellness Bottle (White)
"I was not aware that there was a plastic piec..."
Barbara F.Verified
Updates as to shipping were sent regularly. Arrived safely as promised.
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"Arrived exactly as advertised. Just started u..."
Shirley M.Verified
Customer service is also commendable. I had a few questions, and the team responded quickly and helpfully. Additionally, I appreciate their commitment to sustainability and eco-friendly practices.
Overall, I highly recommend Dr.Water for anyone looking for high-quality hydrogen water products.
Purchased item
HydroDaily 13oz – Glass Hydrogen Wellness Bottle (White)
"Good"
Rob K.Verified
Item arrived on time or just a couple of days late and was as described
Purchased item
HydroPitcher 68oz – Glass Hydrogen Pitcher with Chlorine Removal
"Pitcher is easy to use and water tastes good"
Tanya J.Verified
Buyer Beware. Company gives you the runaround for their mistakes. Involving my bank to get a refund. Search for a more reputable company. See other review.
Purchased item
Family Hydration Essentials
"Buyer Beware—company sent me something other..."
Elke J.Verified
I would like to return the product since it stopped working almost immediately. Have no contact data.
Purchased item
Family Hydration Essentials
"The product is not working. I only used it 2..."
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