Kate W.Verified
I find it hard to figure out how to return items
Purchased item
The "Grace" Cameo Garden Cotton Lawn Flutter Sleeve Ballet Nightgown
"I don't care for the style, exp to sleeves. I will return it."
Eileen West store reviewsSee product reviews
Beverly R.Verified
.
Purchased item
Blush Heritage Cotton Flannel Embroidery Long Nightgown
"."
Nicole P.Verified
Bought for my mom she loves the feel an comfort
Purchased item
The "Eileen" Heirloom Rose Tencel™ Modal Ballet Nightgown
"Bought fo r my mom . She loves your nightgowns. Great quality ."
Judy S.Verified
Great company with excellent customer service and support!
Purchased item
Wild Carnation Cotton Pointelle Chemise
"Excellent shopping experience! I made an error in the order , spoke with cu..."
Brian V.Verified
too hard to return
Purchased item
Heirloom Mistletoe Long Sleeve Cotton Lawn Ballet Nightgown
"too hard to return will never buy from you again"
Patricia T.Verified
Very happy
Purchased item
The "Lana" Classic Cotton Stripe Lounge Set
"Love it"
Marilyn D.Verified
Repeat customer!
Purchased item
Lily Reverie Cotton Pointelle Pajama
"I bought these pj’s to wear during recovery from shoulder surgery. They are..."
Elaine H.Verified
Hope to buy from again soon
Purchased item
Iconic Black Cotton Lawn Long Sleeve Ballet Nightgown
"One of my favorite winter nightgowns!"
Amelia M.Verified
Shipping took approx 3 weeks.
Purchased item
Celestial Bow Cotton Diamond Quilt Wrap Robe
"Runs small. Shrinks in dryer on medium heat. May want to size up."
Linda L.Verified
No
Purchased item
Evening Floral Tencel™ Modal Long Sleeve Ballet Nightgown
"Love it. DO NOT USE MY NAME"
Kristin R.Verified
No
Purchased item
Hearth Stripe Cotton Flannel Highneck Long Sleeve Ballet Nightgown
"Warm and cozy"
Caroline W.Verified
expensive for poor size description.
Purchased item
Evergreen Plaid Cotton Flannel Pajama
"Misleading description says these pajamas run large. They do not. I bought..."
Caryl P.Verified
Arrived promptly and it was appreciated.
Purchased item
The "Eileen" Coastal Willow Cotton Lawn Ballet Nightgown
"Thank you!"
Laurie F.Verified
Wonderful quality and beautiful products. Lovely details that you don’t see anymore.
Purchased item
Blue Whisper Paisley Cotton Knit Long Nightgown
"Another beautiful nightgown. Can’t wait to wear it."
Joseph D.Verified
No
Purchased item
Victorian Holiday Plaid Cotton Flannel Long Sleeve Nightshirt
"The wife loved it but the size was incorrect. How do i exchange this item f..."
Linda J D.Verified
Please make your cotton robes without elastic at the wrist.
Purchased item
The "Eileen" Bare Rose Cotton Lawn Ballet Nightgown
"Love Eileen West gowns. I’ve been buying and wearing them for years. They..."
Dinorah R.Verified
My first order took some time to arrive (it was sent by UPS and was stock in Atlanta for several days so I had to investigate with the office here in my area). The second order was sent parcel post and it arrived well and very fast.
Purchased item
The "Eileen" Quiet Bloom Cotton Lawn Ballet Nightgown
"The nightgown is so, so, pretty. Loved the color (better in my hands than o..."
Mary K K.Verified
It is helpful to include an exchange label in the package that sticks on the bag when I mail it back. I did not find one.
Thank you,
Mary K
Purchased item
Frosted Leaves Cotton Flannel Long Sleeve Ballet Nightgown
"I love it but I overestimated the size;, need L instead of XL so I am maili..."
Janet M.Verified
Fast
Purchased item
Heirloom Rose Tencel™ Modal Nightshirt
"Love the softness of the fabric. Comfortable"
Louise S.Verified
No
Purchased item
The "Faye" Aqua Dream Cotton Lawn Ballet Nightgown
"I was very disappointed my order was short one item"
Neda S.Verified
Very easy process and shipment
Purchased item
Coastal Willow Cotton Lawn Short Chemise
"Love the light fabric and design"
Ladonna Q.Verified
Emails are automated, not based on actual customer history, so some discount codes I receive end up being invalid once I’m ready to check out. Customer service will make it right if I contact them.
Purchased item
Sky Blue Silky Cotton Waffle Knit Button Robe
"This robe does not fit around the hips as much as the size guide suggests...."
Duane K.Verified
This is about the fifth item I have ordered from Eileen West, and never had a problem.
Great company.
Purchased item
Navy Thistle Cotton Knit Pajama
"Purchased these pajamas as a Christmas gift for my wife. She tried them on..."
Charlotte V.Verified
No
Purchased item
Dreamy Sweater Knit Long Sleeve Ballet Nightgown Hunter Green
"Always my favorites !!"
Linda B.Verified
When I disclosed my package hadn't arrived, I immediately received a message from a person saying it was still en route (it arrived the next day). I was urged to contact Support again if it hadn't arrived by next week. Great customer support!
Purchased item
Cottage Posies Cotton Lawn Long Sleeve Ballet Nightgown
"It was a long time coming to me, but I'm thrilled. My husband says it's th..."
Alexis G.Verified
Love it.
Purchased item
Hearth Stripe Cotton Flannel Long Sleeve Ballet Nightgown
"Finally had an excuse to order myself one of these nightgowns, and I love..."
Christy L.Verified
Nice company. Gift arrived in time.
Purchased item
Heirloom Dream Ballet Robe
"Quality was exceptional. Received as a Christmas gift. Laundered very well...."
Kristel M M.Verified
Appreciated the quick order turn around at the holidays.
Purchased item
Claret Dream Sweater Knit Long Sleeve Ballet Nightgown
"Love this nightgown! Treated myself for the holidays and so glad I did. Col..."
Patricia A.Verified
Eileen West always delivers quality and comfort
Purchased item
Blue Ditsy Cotton Knit Cap Sleeve Chemise
"Great quality, as always!"
Denice M.Verified
Better prices at Macy’s
Purchased item
Bordeaux Bloom Cotton Knit Long Sleeve Ballet Nightgown
"The material was really scratchy I would have returned it except I took the..."
Theresa P.Verified
Nice company.
Purchased item
Sky Blue Silky Cotton Waffle Knit Button Robe
"Beautiful, comfy robe. Pretty color."
Marybeth S.Verified
No
Purchased item
The "Eileen" Bluebelle Meadow Tencel™ Modal Ballet Nightgown
"I really like the material and the nite gown, but they run so big so I wish..."
Arlene K.Verified
I just wished it did not cost me so much to buy the second one.
Purchased item
Lily Reverie Cotton Pointelle Long Sleeve Ballet Nightgown
"I found it at Marshalls and just loved it but could not find a second one...."
Roselynn E.Verified
no
Purchased item
The "Elizabeth" Navy Floral Swiss Dot Long Nightgown
"i love it."
Gregg H.Verified
No
Purchased item
Portofino Ballet Nightgown
"In time"
Judith B.Verified
I love all things Eileen West!
Purchased item
The "Noelle" Iconic White Embroidered Rosevine Cotton Lawn Nightgown
"I love this nightgown so much I bought it for two other people as gifts for..."
Tara W.Verified
Gowns & robe are so beautiful, soft & warm! Love them!
Purchased item
Iconic White Silky Cotton Waffle Knit Button Robe
"My mother has Alzheimer’s & is not able to button or zipper clothing. This..."
Karen M.Verified
Appreciate the quality of material and comfort in design.
Purchased item
Dreamy Sweater Knit Long Sleeve Ballet Nightgown Hunter Green
"Perfect for chilly winter nights. Feels soft against my skin, and the loose..."
Jo C.Verified
Always quality product and beautifully crafted
Purchased item
The "Eileen" Butter Yellow Cotton Lawn Ballet Nightgown
"Love it....only wished it had pockets."
Marilyn S.Verified
Always a great experience, they are just comfortable
Purchased item
The "Eileen" Butter Yellow Cotton Lawn Ballet Nightgown
"Eileen west is the only nightgowns I wear, I love the soft cotton and the f..."
Eileen West store reviewsVisit store