B.FREEDOM Store review | Loox

B.FREEDOM store reviewsSee product reviews

Monica V.Verified
Easy ordering, arrived in time and the garment is exactly as shown.
Mila Jumpsuit
Purchased item
Mila Jumpsuit
"This was the first item of clothing I have or..."
Maia M.Verified
Terrible
Ivie Bustier Jumpsuit
Purchased item
Ivie Bustier Jumpsuit
"I sent an email as advised to request a retur..."
Paula E.Verified
It was my 1st time and was without incident. I received my order timely.
Mila Jumpsuit
Purchased item
Mila Jumpsuit
"The jumpsuit is beautiful & fits me well!"
Nneka N.Verified
Seamless
Mila Jumpsuit
Purchased item
Mila Jumpsuit
"Always fits perfectly"
Eleanor C.Verified
Lake of response to return inquiry
Mila Jumpsuit
Purchased item
Mila Jumpsuit
"I emailed requesting a return of the jumpsuit..."
Enjolie G.Verified
Poor customer service.
Mila Jumpsuit
Purchased item
Mila Jumpsuit
"Allergic to material. I have contacted b. Fre..."
Bron L.Verified
Never emailed me back or corresponded with me
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"Never received"
Chana J.Verified
Please refund my $30 I paid for 2day delivery, and did not receive my package until a week later.
Mila Jumpsuit
Purchased item
Mila Jumpsuit
"I'm upset that I paid $30 for 2 day delivery,..."
Monique D.Verified
I need an exchange. It's been weeks and no one will respond or contact my for an exchange.
Tali Jumpsuit
Purchased item
Tali Jumpsuit
"I can't get anyone to respond to my request f..."
Kay K.Verified
Still waiting to know how to proceed with an exchange
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"I need to exchange for a smaller size. I emai..."
Kim M.Verified
I can’t wait to order more jumpsuits! Please restock the green faux leather..
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"I was skeptical about which size to order bc..."
Mary C.Verified
I’m waiting for a response to be able to return the 12 as I re-ordered in the 14
Tali Jumpsuit
Purchased item
Tali Jumpsuit
"It runs small as I am a true size 12, but it..."
Kimono C.Verified
Terrible return experience
Mila Jumpsuit
Purchased item
Mila Jumpsuit
"Jumpsuit was beautiful. Return process is ine..."
Sidni S.Verified
No issues! Shop, Order, Deliver, Enjoy!
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"This is my second purchase of the same item -..."
Willer H.Verified
I need to do a exchange, they responded within 24 hours
Lita Jumpsuit
Purchased item
Lita Jumpsuit
"I love a one and done. This is the ultimate..."
Lucretia T.Verified
WEB was shopper friendly
Tali Jumpsuit
Purchased item
Tali Jumpsuit
"Item is a bit too costly for quality"
Angela L.Verified
I have not received a response to exchange my product.
Yara Jumpsuit
Purchased item
Yara Jumpsuit
"The length is shorter than stated. I followed..."
Edwige P.Verified
Very fast shipping.
Joss Jumpsuit
Purchased item
Joss Jumpsuit
"Love this jumpsuit. I got so many compliments..."
Jacqueline C.Verified
I emailed customer service to see if I could exchange for a bigger size, and it was very easy. They said as soon as they got proof of return, they would ship the other size. No need for complications.
Yara Jumpsuit
Purchased item
Yara Jumpsuit
"It is a great quality, well-made jumper that..."
Nahila L.Verified
Ease of return/exchange process was much appreciated.
Joss Jumpsuit
Purchased item
Joss Jumpsuit
"Seamless exchange process. I love the fit, al..."
Ms N.Verified
Never received after confirmation and label was created, refunded weeks later. I can’t miss what I never had. Sadly
Onika Jumpsuit
Purchased item
Onika Jumpsuit
"Couldn’t post a pic or vid because there was..."
Janae C.Verified
Great! Was able to quickly get an exchange for a smaller size
Sasha Jumpsuit
Purchased item
Sasha Jumpsuit
"B freedom never disappoints!"
Jane R.Verified
very disappointed
Mila Jumpsuit
Purchased item
Mila Jumpsuit
"See through and no refund policy"
Celeste P.Verified
They need to offer their customers refunds. The sizing is off and I had to return it. Now I'm being forced to get store credit.
Onika Jumpsuit
Purchased item
Onika Jumpsuit
"The jumpsuit was too small in the waist. I ha..."
Priscilla B.Verified
My shopping experience was great. My order arrived early
Onika Jumpsuit
Purchased item
Onika Jumpsuit
"Love it but i had to return it only because I..."
Lori R.Verified
Ugh
Mila Jumpsuit
Purchased item
Mila Jumpsuit
"I have been trying to return this and no one..."
Laurie A.Verified
Originally, I ordered the a smaller size and it just didn't work. The team at. B.Freedom was very quick to respond. I received a credit and was able to use it months later. Thank you to the team for being so patient with me.
Mila Jumpsuit
Purchased item
Mila Jumpsuit
"I received my order quick enough. I just lov..."
Jane P.Verified
The return policy is not a true return policy, it is an EXCHANGE policy. If the garment doesn't fit - too bad. Customer service is slow to respond, I've been waiting for an RA for over a week and their "return" policy is VERY strict. For the price of the garment - which I don't have a problem with - I expect a better customer experience.
Mila Jumpsuit
Purchased item
Mila Jumpsuit
"I was super excited to receive this item, whe..."
Peggy B.Verified
Love it
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"Wonderful!!! Me and my daughter bought the s..."
Tracey O.Verified
It was a very smooth process.
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"This jumpsuit is Amazing on! It’s very well m..."
Erica P.Verified
Fast shipping, great quality fabric
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"Absolutely love it! I will upload a picture w..."
Veronica P.Verified
Quick shipping
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"The quality is on point. It’s t tall girl fri..."
Kenneth F.Verified
Excellent quality!!!
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"Great quality ; It’s my fault too long and sm..."
Marcia P.Verified
Not much to share, this was my 1st time
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"The jumpsuit is definitely well made, my issu..."
Diane J.Verified
Ordering was fine. Receiving was ok.
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"The jumpsuit is beautiful. However, it waaaaa..."
Tiffany L.Verified
I placed an order a month ago and just now received it. with no communication that my shipment would be that delayed.
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"I am trying to return and have not received a..."
Uzoamaka E.Verified
Very easy. Tracking info was quite accurate.
Mila Jumpsuit
Purchased item
Mila Jumpsuit
"This is such a beautiful jumpsuit. I bought t..."
Yolonda A.Verified
Very professional with luxurious products. Returning client for sure.
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"This jumpsuit is more than a jumpsuit. It is..."
Danyelle J.Verified
I’ve contacted your company 3xs to processs an exchange and I haven’t heard back.
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"Too long"
Kenya A.Verified
Business non- responsive to emails.
Sloan Jumpsuit
Purchased item
Sloan Jumpsuit
"This low rating comes from the company being..."
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