I ordered an exfoliating glove and razor, but I only received the glove. I emailed customer support and they agreed that there had been an oversight in packaging, and that they would look into the matter, but then I heard nothing. When I emailed again, I was told the order had been delivered. I am unsatisfied that there was a mistake, I was told the company agreed with the mistake, and now nothing is being done. Not even a refund. I am very upset.