Catalin P.Verified
Paying to return exchanges is a show stopper to ordering in the future.
Purchased item
NeoPro Dark Navy Bibs
"Sized smaller than a large should be, considering I wear a medium in other..."
NeoPro USA store reviewsSee product reviews
Michael F.Verified
Easy
Purchased item
Shipping protection
"Bibs are the awesome. Nice quality. Worth every penny."
Joseph B.Verified
The purchasing experience was fine but it’s frustrating that as soon as I try these on, I can no longer return them. From the very first ride, I knew these were uncomfortable, but unfortunately, I’m just stuck with them now. I get that they can no longer be sold once they’re worn, but to me that should not be the criteria for what warrants a return. I would like to see the company stand behind their product and ensure customer satisfaction above the ability to resell.
Purchased item
NeoPro Onyx Cargo Bibs V2.0
"The cargo aspect of these bibs gets a five out of five. Very functional, lo..."
Dan F.Verified
Great communication, pretty fast shipping.
Purchased item
NeoPro White Sleeved Undershirt
"This has to be one of the best base layer shirts I’ve worn. Great value for..."
Samuel R.Verified
Great folks!
Purchased item
NeoPro Onyx Bibs
"Always great bubs. Love them."
Christopher E.Verified
Great products and customer service.
Purchased item
Shipping protection
"Great products."
Nancy G.Verified
Super fast shipping! Customer service was awesome when I realized I had the wrong ship to address on my order, they resolved it lickity split, no worries.
Purchased item
NeoPro Spectra Jersey
"Fits great, true to size and great quality. Best prices on the cycling clo..."
Brenda K.Verified
Excellent product. Will definitely be back
Purchased item
Shipping protection
"First purchase. Love it!"
Corey F.Verified
Aside from the world's slowest shipping, the bibs are very high quality and the price is very low
Purchased item
Shipping protection
"Slowest shipping of any online store"
Walter S.Verified
Customer service isn't responding to my efforts to try to return for a new size. i was a week or so outside of the return window. I've offered to pay for shipping both ways as well as the difference in price in a new product. So far I haven't heard back. I WANT to be a customer; but they're not willing to work with me at all.
Purchased item
NeoPro Snap Jersey
"Would love to return for a different size; but not hearing back from custom..."
Jeffrey M C.Verified
Always a pleasure shopping with NeoPro USA!
Purchased item
NeoPro Onyx Cargo Bibs V2.0
"Love the new NeoPro cargo Bibs I recently purchased. Product construction i..."
Jay T.Verified
items they sell out too fast so I think that's a good thing for the company. does not offer free shipping.
Purchased item
NeoPro Dune Jersey
"I'm 5'9" and weigh around 175 lbs. I ordered an XL size and the sleeves are..."
Jim C.Verified
Arrives quickly and order process is super easy.
Purchased item
NeoPro Grey Cargo Bibs V2.0
"Huge NeoPro Fan. Have about 7 or 8 of the first Gen Bob Shorts and now the..."
Brian G.Verified
Speedy delivery.
Purchased item
Shipping protection
"Good quality and they fit great."
Tom T.Verified
Great sizing, quality and styles!
Purchased item
Shipping protection
"I really like everything I’ve gotten from you
Both jerseys and bibs but I..."
Thomas C.Verified
Extremely easy
Purchased item
Shipping protection
"Like it so far. The bib straps could be a little wider to insure they sta..."
Kenneth W.Verified
Nice and easy and on time delivery
Purchased item
Shipping protection
"I haven’t done a ride yet but they fit nicely and I have purchase bib short..."
Daryl J.Verified
Can't get them fast enough!
Purchased item
NeoPro Grey Bibs V2.0
"OMG! These bibs feel like putting on a finely tailored suit. The feel, the..."
Chris T.Verified
Quick and simple.
Purchased item
NeoPro Onyx Bibs
"I love the snug fit and the straps are so comfortable!"
Joanne R.Verified
The return policy is terrible. I requested return “approval” twice and never heard back from them.
I will never order from here again.
Purchased item
Shipping protection
"The return policy is terrible. They make it impossible to return something..."
Kelliann D.Verified
Their refund policy is terrible . No refunds. You get a gift card . But if you don’t like the merchandise, what would you use it for ?
Purchased item
Black Crew Neck Sweater
"The sweater is fine . The jersey was terrible . And no refund . A gift card..."
Antonio H.Verified
Easy peasy and quick delivery
Purchased item
NeoPro Socks - Christmas
"Fits well!"
Philip K.Verified
Outstanding
Purchased item
NeoPro Onyx Bibs
"Love it. Love your culture."
Christopher G.Verified
Great price, fast shipping. True to size.
Purchased item
Shipping protection
"I've only worn them in the trainer for a few sessions so far, but I'm very..."
Geoff F.Verified
Items arrived earlier than expected date.
Purchased item
NeoPro Onyx Bibs
"Super stoked on the neo onyx bib! Very comfortable and thank you for an awe..."
Kam E.Verified
Easy, the site is easy to nav. Shipment gets out timely and the packaging is premium.
Purchased item
NeoPro Peach Jersey
"The jersey fits very well, I particularly like how the sleeves fit me. The..."
Shari K.Verified
Great communication and fast delivery- even to Puerto Rico!
Purchased item
NeoPro Onyx Bibs
"Love the fit and colors- I just wish the bibs had a little bit more padding..."
Javoria C.Verified
Great Bibs
Purchased item
Shipping protection
"Jersey is a great fit and comfortable. Received in a timely matter. Will be..."
Chris M.Verified
always great and simple
Purchased item
NeoPro Dark Navy Bibs
"Great experience as usual. Thank you all and pls enjoy."
Spike H.Verified
Quick resource snd drlivery
Purchased item
NeoPro Vanta Jersey
"The price snd fit are very hood."
Tom N.Verified
Loved it
Purchased item
NeoPro Basics Black Jersey
"Love it"
Piotr B.Verified
Everything is nicely laid out and easy to find, checkout is easy and quick, no complaints. I had a question after purchase and I had a response within a few hours, I appreciate the great customer service.
Purchased item
NeoPro Grey Bibs
"Own 3 of these now in 3 different colors, all fit great and feel great when..."
Jason U.Verified
The prices were great. However, the sizes don't match up with other brands. Order 1 size up; otherwise, you'll be sending stuff back, and that's somewhat of a pain in the ass AND costs you extra money.
Purchased item
NeoPro Crisp Long Sleeve Jersey
"Sharp looking jersey. I'll just say--for my fellow big guys out there--that..."
Jonathan P.Verified
Great prices. Great product. Who needs Rapha?
Purchased item
NeoPro Grey Bibs
"Great product. I've had it on about 10 rides now varying from 15 miles to 5..."
William M.Verified
Easy ordering
Purchased item
NeoPro Prism Jersey
"I have only worn my jersey on my indoor trainer, but it feels great and mov..."
Bobby M.Verified
.
Purchased item
NeoPro Tango Long Sleeve Jersey
"Love the fit."
Kyle R.Verified
NeoPro is a great product and great company. Responsive to emails, quick delivery. Quality clothes. All good things!
Purchased item
NeoPro Socks - White
"Super comfy. Fits great. Light weight. Great for California summers."
Don W.Verified
Great experience
Purchased item
Shipping protection
"Get products fast shipping! Love the fit."
Allen R.Verified
Easy to use website and quick delivery.
Purchased item
NeoPro Dark Navy Bibs
"Ordered my first pair of NeoPro bibs mid-summer 2024. Like them so much tha..."
Craig I.Verified
When I’m on Zwift and the discussion comes up about bibs, I always mention NEOPRO. Thanx
Purchased item
🎁 NeoPro Clear Water Bottle (100% off)
"The lid was stuck, and I couldn't get the drink out. It was free, so no big..."
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