Callum W.Verified
The electricity charging cable on the side of the bag doesn't work. Other than that the bag is really good.
Purchased item
Gift Card
"The electricity charging cable on the side do..."
VAULTBAG store reviewsSee product reviews
Laure-isabelle O.Verified
Great and practical !
Purchased item
Gift Card
"It's a very convenient bag, very practical. T..."
Janet D.Verified
Love the bag - excellent quality and customer service were very efficient in dealing with a query
Purchased item
Gift Card
"Excellent service and product"
Marc B.Verified
Great product too long to deliver it
Purchased item
Gift Card
"Delighted with the product in terms of qualit..."
Rebecca B.Verified
Great service
Purchased item
Gift Card
"Fantastic!"
Elizabeth P.Verified
I would prefer a refund on this item
Purchased item
Gift Card
"Great idea to have a compression device/syste..."
Patricia B.Verified
So heavy when empty
Purchased item
Gift Card
"It’s way to heavy even when empty and sadly b..."
Benjamin L.Verified
May be a compartment in the bag to store the vacuum pump?
Purchased item
Gift Card
"Fantastic bag and customer service when I had..."
Mr C.Verified
Late
Purchased item
Digital Weight Handle
"Late not used"
Mark D.Verified
Faulty…
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"Vacumn section didn’t work, once I had used s..."
David K.Verified
Delivered on time
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"Amazing bag"
Keith M.Verified
No
Purchased item
Travel Pump
"Haven't traveled with the bag yet but it look..."
Ian M.Verified
It's to small, pump to weak, didn't live up to expectations, it's going to the charity shop
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"to small, pump to weak, dididnt really live u..."
Sarah P.Verified
The bag is perfect for what i wanted and needed.
Purchased item
Travel Pump
"Didn’t work!!!"
Mr C.Verified
Rivet has come off front of bag already. After all one trip
Purchased item
Digital Weight Handle
"Weighing the bag isn’t really necessary when..."
Helyne M.Verified
Delivery was very slow. When I emailed them, Heathrow customs was blamed for holding it up even though the tracker they sent clearly showed the bag to still be in the US. Poor show not owning up to slow delivery.
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"It’s looks good but it took so long to get to..."
Peregrine A.Verified
All good
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"Tipntop can pack everything in no problem."
M D.Verified
Could easily be 4 with some attention to detail
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"The bag is fine and appears well made, but th..."
Huw W.Verified
Lots of compartments, great product! Thanks!
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"Looking forward to not paying excess fees on..."
Miss K.Verified
No
Purchased item
VAULTBAG® Vacuum Kit
"I really struggle to open the zip. It seems..."
C A.Verified
Great quality & customer service. Thank you
Purchased item
VAULTBAG® Original Backpack 60L
"I wanted a cabin bag to pack up when flying w..."
Rebecca L.Verified
The little air suction hoover attachments is a bit tricky to understand how they work. I managed to get the air out without the attachments but would have liked clearer instructions as the drawing doesn’t quite work well enough.
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"I didn’t really believe that it would fit und..."
Stuart K.Verified
Delivery took a long time
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"Great"
Flavio C.Verified
Too ages to arrive as it was drop shipped from China.
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"This bag is drop shipped from China and costs..."
Shaun P.Verified
To service and communications from start to finish
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"Excellent service and comms. Managed to pack..."
Craig C.Verified
Great being able to suck the air out of the main chamber. I would like to see an option that didn't have a section for a laptop as the protective padding used a lot of space up
Purchased item
Digital Weight Handle
"Unfortunately it didn't work but loved the id..."
Angella E.Verified
Not good for the price you pay
Purchased item
Travel Pump
"Not great"
Jill C.Verified
Very disappointed feel it’s way over priced and if I could return it for a full refund I would. There are much better bags on the market for half the price.
Purchased item
Digital Weight Handle
"I’ve been quite disappointed with this bag, i..."
Max T.Verified
Poor customer service and very confusing about time frames and what was actually being sent
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"Ordered black, two days later said they were..."
Ams M.Verified
Instructions in Chinese sent to a British citizen. Asked for a refund. Was sent a video. Not much help. Found the vacuum impossible to attach. So not a fan. Sorry. Still waiting for a refund.
Purchased item
Travel Pump
"The goods came with instructions in Chinese...."
Sarah Y.Verified
N/a
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"It’s ok. Decent quality but not as roomy as I..."
Lewis G.Verified
Contacted when taking a while to be delivered and got good response and delivered soon after.
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"Took a little while to arrive, but worth the..."
James A.Verified
Awful, overpriced heavy junk
Purchased item
VAULTBAG® Original Roller Edition 60L
"Heavy piece of junk. Wish I never bought it...."
Tim M.Verified
Not bad
Purchased item
Compression Pump
"Not bad"
Jacquelynn B.Verified
web side easy to use. and delivery didn’t take long
Purchased item
Compression Pump
"Thought about buying the Vault bag for a long..."
Bernard C.Verified
I can not open the zipper inside the bag , therefore, was not able to use the vacuum .
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"The zipper would not open on the base inside...."
James M.Verified
Great communication and service just as you would want.
Purchased item
VAULTBAG® Matte Travel Backpack 60L
"I managed to pack enough clothes/ toiletries..."
B C.Verified
It was a very good experience when I purchased the Vaultbag, from buying to receiving the bag.
Purchased item
Memory Foam Travel Pillow
"I’m really pleased with my Vault bag however,..."
Vivienne C.Verified
Delays and lack of communication
Purchased item
VAULTBAG® Original Backpack 60L
"The shipping was a problem - delayed and lack..."
Simon F.Verified
It took too long and does not arrive as advertised the packaging was damaged
Purchased item
VAULTBAG® Original Under Seat 40L (Ryanair)
"The vacuum pump attachments do not fit and it..."
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