A very disappointing experience! It has been three weeks, and I still haven’t received my suitcase, even though I paid for fast delivery. What’s even worse is that I emailed customer service twice, but no one responded, and the shipping company completely ignored my calls and messages. This is not just a delay; it’s total disregard for customers! Unfortunately, I had to travel without the suitcase because of this negligence. I expected better service and more respect for customers, but this expe