ANNKE Official Website Store review | Loox

ANNKE Official Website store reviewsSee product reviews

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David W.Verified
Support was only useful in setting up an RMA. Shipping was very slow. But support managed to be slower. Due to alterations Annke made in the base HikVision SDK, they introduced bugs into the software for the cameras.
CPT800 - 4K Mini PT Speed Dome PoE Security Camera, Smart Dual Light Night Vision, 345° Pan & 80° Tilt, Human & Vehicle Detection, Auto-tracking Lite, Two-Way Audio, 3842x2160@20fps
Purchased item
CPT800 - 4K Mini PT Speed Dome PoE Security Camera, Smart Dual Light Night Vision, 345° Pan & 80° Tilt, Human & Vehicle Detection, Auto-tracking Lite, Two-Way Audio, 3842x2160@20fps
"Doesn't support Onvif like the spec says. Poorly built--seems unlikely to..."
Doug H.Verified
Easy to find what I needed and I have also purchased a new DVR that will take both the 1080P and my 5 MP cameras, but haven't set that up yet, expect to do so in a few weeks.
AL200 - 1080P HD Wired Security Camera, 3.6 MM Lens, 66 ft Infrared Night Vision, 4-in-1 Output Signal, IP67
Purchased item
AL200 - 1080P HD Wired Security Camera, 3.6 MM Lens, 66 ft Infrared Night Vision, 4-in-1 Output Signal, IP67
"used these two cameras to replace my cameras that no longer worked. I had t..."
Edward M.Verified
DVR delivered without hard disk I ordered. Support department sent me the missing drive and I installed after the fact. I expected to get the DVR with drive pre installed and ready to “plug and play”
DR82 - 1080P 8 Channel Hybrid 5-in-1 CCTV Digital Video Recorder, AI Motion Detection 2.0, Human & Vehicle Classification, H.265 Pro+, Audio over Coax
Purchased item
DR82 - 1080P 8 Channel Hybrid 5-in-1 CCTV Digital Video Recorder, AI Motion Detection 2.0, Human & Vehicle Classification, H.265 Pro+, Audio over Coax
"System freezes to where I cannot control with mouse or other input. I have..."
Michael V.Verified
Great customer service.
C500 - 3K Outdoor PoE Security IP Camera, EXIR 2.0 Night Vision, Built-in Microphone, SD Card Slot, IP67 Waterproof, RTSP Supported, Works with Alexa
Purchased item
C500 - 3K Outdoor PoE Security IP Camera, EXIR 2.0 Night Vision, Built-in Microphone, SD Card Slot, IP67 Waterproof, RTSP Supported, Works with Alexa
"Items arrived quickly, cameras working as described."
Viktoras K.Verified
All great !
FCD800 - 8MP UHD Dual-Lens Outdoor PoE Security Camera, 180° Panoramic View, Smart Dual Light Night Vision, Two-Way Audio, Active Siren & Alarm, Human & Vehicle Detection, IP67
Purchased item
FCD800 - 8MP UHD Dual-Lens Outdoor PoE Security Camera, 180° Panoramic View, Smart Dual Light Night Vision, Two-Way Audio, Active Siren & Alarm, Human & Vehicle Detection, IP67
"Great!"
Aradi T.Verified
Good value for money!
CZ504P - 3K 4X Optical Zoom Outdoor PoE PTZ Camera, IK10 Vandal-Resistant, 2.8-12 mm Lens, Intelligent Behavior Analysis, Color Night Vision & Anti-Fog
Purchased item
CZ504P - 3K 4X Optical Zoom Outdoor PoE PTZ Camera, IK10 Vandal-Resistant, 2.8-12 mm Lens, Intelligent Behavior Analysis, Color Night Vision & Anti-Fog
"The image quality is good. It can be rotated well. The field of view is wid..."
Glenn M.Verified
Items was just as described
SCN300 - 4G LTE Cellular Wireless Outdoor Security Camera, Battery & Solar Powered, 3MP Dual Light Night Vision, 355° Pan & 90° Tilt, Two-Way Audio, SIM & Micro SD Card (32 GB) Included, Cloud & Max. 128 GB Local Storage
Purchased item
SCN300 - 4G LTE Cellular Wireless Outdoor Security Camera, Battery & Solar Powered, 3MP Dual Light Night Vision, 355° Pan & 90° Tilt, Two-Way Audio, SIM & Micro SD Card (32 GB) Included, Cloud & Max. 128 GB Local Storage
"Install only one because the second came several days later, the one that’s..."
Ahmed M.Verified
No good
NightChromaTM NAK200 - 1080P 16 Channel Wired CCTV System with 4 Bullet & 8 Turret Cameras, Acme Colour Night Vision, f/1.0 Super Aperture, 0.001 Lux, 121° FoV, Active Alignment
Purchased item
NightChromaTM NAK200 - 1080P 16 Channel Wired CCTV System with 4 Bullet & 8 Turret Cameras, Acme Colour Night Vision, f/1.0 Super Aperture, 0.001 Lux, 121° FoV, Active Alignment
"No good it all I ask and pay for 12 ch But I received 4 cameras only!!! An..."
Chika O.Verified
I had many annke product that worked great, including over 12 poe cameras and NVR. But this 4g camera, scare me.
SCN300 - 4G LTE Cellular Wireless Outdoor Security Camera, Battery & Solar Powered, 3MP Dual Light Night Vision, 355° Pan & 90° Tilt, Two-Way Audio, SIM & Micro SD Card (32 GB) Included, Cloud & Max. 128 GB Local Storage
Purchased item
SCN300 - 4G LTE Cellular Wireless Outdoor Security Camera, Battery & Solar Powered, 3MP Dual Light Night Vision, 355° Pan & 90° Tilt, Two-Way Audio, SIM & Micro SD Card (32 GB) Included, Cloud & Max. 128 GB Local Storage
"I wanted it for my parents in Africa but the sim card is not supported. Eve..."
John M.Verified
Called for tech support and had to leave a message waiting for a response
FCD800 - 2-Pack 8MP UHD Dual-Lens Outdoor PoE Security Camera, 180° Panoramic View, Smart Dual Light Night Vision, Two-Way Audio, Active Siren & Alarm, Human & Vehicle Detection, IP67
Purchased item
FCD800 - 2-Pack 8MP UHD Dual-Lens Outdoor PoE Security Camera, 180° Panoramic View, Smart Dual Light Night Vision, Two-Way Audio, Active Siren & Alarm, Human & Vehicle Detection, IP67
"need tech assistants this will change how i rate"
Alan B.Verified
Service has been very good.
FCD600 - 6MP UHD Dual-Lens Outdoor PoE Security Camera, 180° Panoramic View, Smart Dual Light Night Vision, Two-Way Audio, Active Siren & Alarm, Human & Vehicle Detection, IP67
Purchased item
FCD600 - 6MP UHD Dual-Lens Outdoor PoE Security Camera, 180° Panoramic View, Smart Dual Light Night Vision, Two-Way Audio, Active Siren & Alarm, Human & Vehicle Detection, IP67
"Camera is working well."
Allen L.Verified
Lack of support for PTZRelative ​PTZRelativePanTilt
CPT800 - 4K Mini PT Speed Dome PoE Security Camera, Smart Dual Light Night Vision, 345° Pan & 80° Tilt, Human & Vehicle Detection, Auto-tracking Lite, Two-Way Audio, 3842x2160@20fps
Purchased item
CPT800 - 4K Mini PT Speed Dome PoE Security Camera, Smart Dual Light Night Vision, 345° Pan & 80° Tilt, Human & Vehicle Detection, Auto-tracking Lite, Two-Way Audio, 3842x2160@20fps
"Nice clean image, bummer I cant use the PT with frigate NVR software due to..."
Derek H.Verified
Terrible.
NNR6432 - 4K 64-Channel Non-PoE NVR Recorder, 32MP Resolution, 8 Hard Drive Bays, Up to 112 TB Storage, H.265+, Supports Fisheye/People Counting/ANPR Cameras
Purchased item
NNR6432 - 4K 64-Channel Non-PoE NVR Recorder, 32MP Resolution, 8 Hard Drive Bays, Up to 112 TB Storage, H.265+, Supports Fisheye/People Counting/ANPR Cameras
"Absolutely the most frustrating experience I have ever had with any company..."
Wojciech S.Verified
You cheat me and no quick answer , no one call me to solve problem
ANNKE FCD800 8 Channel PoE Security Camera System with 4 X 8MP UHD Dual Lens Cameras, 180° Panoramic View, Smart Dual Light Night Vision, Two-Way Audio, Active Siren & Alarm, Human & Vehicle Detection, IP67
Purchased item
ANNKE FCD800 8 Channel PoE Security Camera System with 4 X 8MP UHD Dual Lens Cameras, 180° Panoramic View, Smart Dual Light Night Vision, Two-Way Audio, Active Siren & Alarm, Human & Vehicle Detection, IP67
"You deliver camera called FCL800 with unnormal and not true interposed reso..."
Tom P.Verified
Overall good experience, staff were very accommodative and communicative.
H800 - 4K 16 Channel 6 Cameras PoE Security System, Human & Vehicle Detection, Built-in Microphone, Color & IR Night Vision, RTSP Supported
Purchased item
H800 - 4K 16 Channel 6 Cameras PoE Security System, Human & Vehicle Detection, Built-in Microphone, Color & IR Night Vision, RTSP Supported
"I had a good experience with ANNKE. The product was easy to install and th..."
Anthony M.Verified
It is a big ordeal to return items
WS300 – 2K Super HD 8 Channel 4 Cameras WiFi NVR Security System, Built-in Mic, Human Recognition, Works with Alexa
Purchased item
WS300 – 2K Super HD 8 Channel 4 Cameras WiFi NVR Security System, Built-in Mic, Human Recognition, Works with Alexa
"Each camera has to have an outlet to plug into this is not what I expected."
Daniel C.Verified
The cameras got here quick. Set up was simple. These are my second set of cameras. My first set is 15 years old and they are still being used in conjunction with the new ones. Love these cameras.
H1200 - 4K 12MP 8 Channel 4 Cameras PoE Security System, Color & IR Night Vision, Human & Vehicle Detection, H.265+, Built-in Microphone, Max. 512 GB Local Storage, IP67
Purchased item
H1200 - 4K 12MP 8 Channel 4 Cameras PoE Security System, Color & IR Night Vision, Human & Vehicle Detection, H.265+, Built-in Microphone, Max. 512 GB Local Storage, IP67
"The cameras are great. POE is the way to go. Video quality is amazing. The..."
Lloyd P.Verified
L
CZ804 - 4K 4X Optical Zoom PoE Outdoor Security Camera, 2.8 - 12 MM Motorized Varifocal Lens, Smart Dual Light Night Vision, Motion Detection 2.0, Built-in Microphone, Upgraded Version
Purchased item
CZ804 - 4K 4X Optical Zoom PoE Outdoor Security Camera, 2.8 - 12 MM Motorized Varifocal Lens, Smart Dual Light Night Vision, Motion Detection 2.0, Built-in Microphone, Upgraded Version
"Good camera spec but at night the supplement light gives a reflection on th..."
Jose G.Verified
Over all sucks
FCD600 - 6MP UHD Dual-Lens Outdoor PoE Security Camera, 180° Panoramic View, Smart Dual Light Night Vision, Two-Way Audio, Active Siren & Alarm, Human & Vehicle Detection, IP67
Purchased item
FCD600 - 6MP UHD Dual-Lens Outdoor PoE Security Camera, 180° Panoramic View, Smart Dual Light Night Vision, Two-Way Audio, Active Siren & Alarm, Human & Vehicle Detection, IP67
"Won’t recommend your company customer service sucks"
Stéphane P.Verified
Les caméras custos à batterie aucun problème, achat de 9 caméras.
Whiffle - 1080P Full HD Wireless Doorbell Camera, 148° Field of View, 4800mAh Battery Powered, Motion Detection, Two-Way Audio, Cloud & TF Card Storage, Works with Alexa
Purchased item
Whiffle - 1080P Full HD Wireless Doorbell Camera, 148° Field of View, 4800mAh Battery Powered, Motion Detection, Two-Way Audio, Cloud & TF Card Storage, Works with Alexa
"Bonjour, la puissance wifi est trop aléatoire, trop de temps pour répondre...."
Norbert G.Verified
Ordering was easy. Making a payment was easy. Getting help when needed was non-existent and the shipping label to return the item never appeared.
SCN300 - 4G LTE Cellular Wireless Outdoor Security Camera, Battery & Solar Powered, 3MP Dual Light Night Vision, 355° Pan & 90° Tilt, Two-Way Audio, SIM & Micro SD Card (32 GB) Included, Cloud & Max. 128 GB Local Storage
Purchased item
SCN300 - 4G LTE Cellular Wireless Outdoor Security Camera, Battery & Solar Powered, 3MP Dual Light Night Vision, 355° Pan & 90° Tilt, Two-Way Audio, SIM & Micro SD Card (32 GB) Included, Cloud & Max. 128 GB Local Storage
"Technical help was of no help request for a return shipping label was neve..."
David L.Verified
Fast shipping and easy setup
H800 - 4K 8 Channel 4 Cameras PoE Security System, Human & Vehicle Detection, Built-in Micphone, Color & IR Night Vision, RTSP Supported
Purchased item
H800 - 4K 8 Channel 4 Cameras PoE Security System, Human & Vehicle Detection, Built-in Micphone, Color & IR Night Vision, RTSP Supported
"Would like the option to upgrade the package with a better dvr and add came..."
Kevin H.Verified
Shipped fast
Whiffle - 1080P Full HD Wireless Doorbell Camera, 148° Field of View, 4800mAh Battery Powered, Motion Detection, Two-Way Audio, Cloud & TF Card Storage, Works with Alexa
Purchased item
Whiffle - 1080P Full HD Wireless Doorbell Camera, 148° Field of View, 4800mAh Battery Powered, Motion Detection, Two-Way Audio, Cloud & TF Card Storage, Works with Alexa
"Amazing price for what you get. Works as good if not better than other popu..."
Mohammed E.Verified
Until my issue is resolved I am not happy I was happy before with your services and been buying from your store numerous times and installing for family members but now I might just change my mind and go elsewhere
ADL500 - 3K Dual Light Wired CCTV Security Camera, Color & IR Night Vision, 3072*1728 Resolution, f/1.2 Super Aperture, 4-in-1 Output Signal, Built-in Microphone, IP67
Purchased item
ADL500 - 3K Dual Light Wired CCTV Security Camera, Color & IR Night Vision, 3072*1728 Resolution, f/1.2 Super Aperture, 4-in-1 Output Signal, Built-in Microphone, IP67
"It's been 4 days now I've been chasing your customers support to no avail ...."
Alexandru I.Verified
Fast and easy shopping a little long reply from customer support
C800 - 4K Outdoor PoE IP Security Camera, Human & Vehicle Detection, Color & IR Night Vision, Built-in Microphone & SD Card Slot, RTSP Supported
Purchased item
C800 - 4K Outdoor PoE IP Security Camera, Human & Vehicle Detection, Color & IR Night Vision, Built-in Microphone & SD Card Slot, RTSP Supported
"1 of the camera from the 2 is not working and when connected to the NVR it..."
Mark C.Verified
Easy to work with.
3.5-inch Hard Drives for DVR & NVR Security Camera Systems
Purchased item
3.5-inch Hard Drives for DVR & NVR Security Camera Systems
"Works great, went together easy and booted up fine 👍"
Kari H.Verified
No issues
EL200 - 1080p 4 Channel Outdoor Wired Security CCTV System with 1 Camera, 3.6 MM Lens, Smart DVR with Human & Vehicle Detection, 66 ft Infrared Night Vision, 4-in-1 Output Signal, IP67
Purchased item
EL200 - 1080p 4 Channel Outdoor Wired Security CCTV System with 1 Camera, 3.6 MM Lens, Smart DVR with Human & Vehicle Detection, 66 ft Infrared Night Vision, 4-in-1 Output Signal, IP67
"Works great, has good clear picture"
Dexter W.Verified
Very poor communication and customer service.
NightChromaTM NCD800 – 4K Outdoor Panoramic PoE Dual Lens Security Camera, f/1.0 Super Aperture (0.0005 Lux), Acme Color Night Vision, Active Siren and Strobe, Human & Vehicle Detection, Intelligent Behavior Analysis, Two-Way Audio
Purchased item
NightChromaTM NCD800 – 4K Outdoor Panoramic PoE Dual Lens Security Camera, f/1.0 Super Aperture (0.0005 Lux), Acme Color Night Vision, Active Siren and Strobe, Human & Vehicle Detection, Intelligent Behavior Analysis, Two-Way Audio
"The product, as usual has been stellar. The problem was how the order was..."
Andrew D.Verified
Annke's customer service was great. The shipper of my first camera, mixed labels and I didn't receive it. Annke quickly made it right by sending me another device within 3 days.
Whiffle - 1080P Full HD Wireless Doorbell Camera, 148° Field of View, 4800mAh Battery Powered, Motion Detection, Two-Way Audio, Cloud & TF Card Storage, Works with Alexa
Purchased item
Whiffle - 1080P Full HD Wireless Doorbell Camera, 148° Field of View, 4800mAh Battery Powered, Motion Detection, Two-Way Audio, Cloud & TF Card Storage, Works with Alexa
"Easy to install and connect. Build quality feels premium and the theft alar..."
Douglas E.Verified
Very fast ordering and the hassle-free purchase process
AL200 - 1080P HD Wired Security Camera, 3.6 MM Lens, 66 ft Infrared Night Vision, 4-in-1 Output Signal, IP67
Purchased item
AL200 - 1080P HD Wired Security Camera, 3.6 MM Lens, 66 ft Infrared Night Vision, 4-in-1 Output Signal, IP67
"Great image quality and sturdy construction"
Sidney N.Verified
...
2MP Wireless WiFi Security Camera, 1920*1080 Resolution, Smart Dual Light Night Vision, 310° Pan & 65 ° Tilt, Cloud/SD Storage (up to 256G), Two-Way Audio AI Motion Detection Surveillance Indoor Home Camera, Only Ship to The US
Purchased item
2MP Wireless WiFi Security Camera, 1920*1080 Resolution, Smart Dual Light Night Vision, 310° Pan & 65 ° Tilt, Cloud/SD Storage (up to 256G), Two-Way Audio AI Motion Detection Surveillance Indoor Home Camera, Only Ship to The US
"Not a true Annke camera. Does not provide support for ONVIF. 2MP Wireless..."
Alan N.Verified
When I called to return this item , your associate was not professional
Certified Refurbished, 1080P 16 Channel Hybrid 5-in-1 CCTV Digital Video Recorder, H.265+
Purchased item
Certified Refurbished, 1080P 16 Channel Hybrid 5-in-1 CCTV Digital Video Recorder, H.265+
"I want my money back! Send me a return label or address I can send it to. Y..."
Scott S.Verified
Great
WPT400 - 4MP WiFi Pan Tilt Camera, Sound & Human Motion Detection, Color Night Vision, One-Touch Alarm, Two-Way Audio, Cloud & Max. 128 GB Local Storage, Works with Alexa
Purchased item
WPT400 - 4MP WiFi Pan Tilt Camera, Sound & Human Motion Detection, Color Night Vision, One-Touch Alarm, Two-Way Audio, Cloud & Max. 128 GB Local Storage, Works with Alexa
"Great"
Carl B.Verified
Decent product delivered quickly- app support for device is dire.
Whiffle - 1080P Full HD Wireless Doorbell Camera, 148° Field of View, 4800mAh Battery Powered, Motion Detection, Two-Way Audio, Cloud & TF Card Storage, Works with Alexa
Purchased item
Whiffle - 1080P Full HD Wireless Doorbell Camera, 148° Field of View, 4800mAh Battery Powered, Motion Detection, Two-Way Audio, Cloud & TF Card Storage, Works with Alexa
"Bought the doorbell for my elderly father in law because there were securit..."
Frank F.Verified
Beste Kamera die ich bis jetzt hatte.
WCD400 - 4MP Wireless Outdoor Dual-Lens WiFi Security Camera, 2.4G/5G Dual-Band WiFi, 350° Pan & 90° Tilt, Dual-Light Night Vision, Motion Detection, Two-Way Audio, Cloud & Max. 256 GB Local Storage, Works with Alexa
Purchased item
WCD400 - 4MP Wireless Outdoor Dual-Lens WiFi Security Camera, 2.4G/5G Dual-Band WiFi, 350° Pan & 90° Tilt, Dual-Light Night Vision, Motion Detection, Two-Way Audio, Cloud & Max. 256 GB Local Storage, Works with Alexa
"Diese Kamera ist besser als von Finex. Leicht zu Installieren ."
Edward F.Verified
No issues, but after I ordered it I found a lower price elsewhere.
DR88 - 4K 8 Channel Hybrid 5-in-1 Digital Video Recorder, H.265+, Supports up to 8 BNC Cameras & 4 IP Cameras
Purchased item
DR88 - 4K 8 Channel Hybrid 5-in-1 Digital Video Recorder, H.265+, Supports up to 8 BNC Cameras & 4 IP Cameras
"Works pretty well so far. Only complaint is that it is relatively loud."
S V.Verified
Picture quality is good
FCD800 - 8MP UHD Dual-Lens Outdoor PoE Security Camera, 180° Panoramic View, Smart Dual Light Night Vision, Two-Way Audio, Active Siren & Alarm, Human & Vehicle Detection, IP67
Purchased item
FCD800 - 8MP UHD Dual-Lens Outdoor PoE Security Camera, 180° Panoramic View, Smart Dual Light Night Vision, Two-Way Audio, Active Siren & Alarm, Human & Vehicle Detection, IP67
"ONVIF integration with non Annke NVR seems limited. Could only get it to co..."
Douglas G.Verified
Takes to long to have questions answered
8-Port Fast Ethernet PoE Switch with Metal Casing, Desktop or Wall Mount
Purchased item
8-Port Fast Ethernet PoE Switch with Metal Casing, Desktop or Wall Mount
"I purchased a NVR from Annke to use with my non-Annke cameras. Come to find..."
Raymond A.Verified
Easy
Tivona Pro - 1080p 5" HD Video Baby Monitor with Camera, 355° Pan & 55° Tilt, 2X Zoom, Voice & Motion & Temperature Detection, Feeding Reminder, Privacy Protection, 4000mAh Battery, Only Available for US
Purchased item
Tivona Pro - 1080p 5" HD Video Baby Monitor with Camera, 355° Pan & 55° Tilt, 2X Zoom, Voice & Motion & Temperature Detection, Feeding Reminder, Privacy Protection, 4000mAh Battery, Only Available for US
"Works as expected"
Matthew C.Verified
Easy to do business with
H800 - 4K 8 Channel 2 Cameras PoE Security System, Human & Vehicle Detection, Color & IR Night Vision, Built-in Mic, RTSP Supported
Purchased item
H800 - 4K 8 Channel 2 Cameras PoE Security System, Human & Vehicle Detection, Color & IR Night Vision, Built-in Mic, RTSP Supported
"Best price, had everything installed and working in under 30 minutes. Basic..."
ANNKE Official Website store reviewsVisit store