Plantology USA Store review | Loox

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Noha S.Verified
Roots were rotted. Was a lot of money to spend on a dead plant for my girlfriend’s birthday. Great business idea and wanted to like it but the bare minimum I was hoping for a plant to be delivered that was alive given how expensive it was
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"The plant was dead upon arrival. Really disap..."
Susan B.Verified
Easy. Fast shipping.
Jasmine Night Blooming (Cestrum Nocturnum)
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Jasmine Night Blooming (Cestrum Nocturnum)
"Big, gorgeous & so healthy. Already loaded wi..."
Pamela K.Verified
Wish I had more support in caring for my Palm
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"Palm tree isn’t healthy"
Susan B.Verified
Great experience
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"Excellent plant and shipping."
Brian M.Verified
Customer service with Charlie is some of the worst I have ever seen.
Alocasia "Dark Star" (Alocasia 'Dark Star')
Purchased item
Alocasia "Dark Star" (Alocasia 'Dark Star')
"I tried sending the email below to charlie@pl..."
Dorian D.Verified
Customer service needs improvement, phone is seldom answered and e-mail reply to questions arrived days later. I understand that you have a very busy schedule, but customer might have an important question thought to be crucial to health of plant. I still have some questions about plants, but I called several times and phone was never answered, I gave up.
White Crinum Lily (Crinum Asiaticum)
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White Crinum Lily (Crinum Asiaticum)
"Stunningly beautiful and healthy plants, exce..."
Shane P.Verified
Good đź‘Ť
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"Good đź‘Ť"
James J.Verified
Took to long , plant was very dry
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"When I ordered red don't send me pink"
Nancy E.Verified
took a while to get to me
Boston Fern 'Hanging Basket' (Nephrolepis Exaltata
Purchased item
Boston Fern 'Hanging Basket' (Nephrolepis Exaltata
"healthy, big plant"
Roman M.Verified
Just not happy with the product I received. The website is fine.
Fiddle Leaf Fig (Ficus Lyrata)
Purchased item
Fiddle Leaf Fig (Ficus Lyrata)
"I paid for a 6+ foot tree, but the tree I rec..."
Kathryn W.Verified
I never got a return phone call. That would have been helpful
Bromeliad Matchstick (Aechmea gamosepala)
Purchased item
Bromeliad Matchstick (Aechmea gamosepala)
"I was surprised to see several pups. I had n..."
Marcia S.Verified
Follow up was greatly delayed. Shipping process was apparently very poor. Would not order from you again..
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"Plant arrived nearly leafless and remains ver..."
Magda S.Verified
Plant arrived with broken leaves and sick. I am still trying to save the plant. I have spend a lot of money just saving the plant.
Fiddle Leaf Fig (Ficus Lyrata)
Purchased item
Fiddle Leaf Fig (Ficus Lyrata)
"The plant arrived with several broken leaves...."
Larry P.Verified
Great selection and easy to deliver.
Red Fountain Grass (Pennisetum Setaceum 'Rubrum')
Purchased item
Red Fountain Grass (Pennisetum Setaceum 'Rubrum')
"The plants came in great condition and have a..."
Nicholas R.Verified
Great
Orange Bird Of Paradise (Strelitzia reginae)
Purchased item
Orange Bird Of Paradise (Strelitzia reginae)
"Great company. Great product. Never purchased..."
Alex N.Verified
Okay
Brazilian Red Cloak (Megaskepasma Erythrochlamys)
Purchased item
Brazilian Red Cloak (Megaskepasma Erythrochlamys)
"Arrived with insects. After watering and a da..."
Beth C.Verified
The checkout was a bit confusing with all the add-ons that are recommended. I also tried to communicate with someone and did not get a response.
Ti Plant (Cordyline 'Florica')
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Ti Plant (Cordyline 'Florica')
"The plants arrived healthy and look great in..."
Robert W.Verified
Complete reliability. My go-to plant delivery company.
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"Best, most secure packing job in the business..."
Maria J.Verified
Just wrote my review. The plant is nearly dead and I had it for 2 months. All my ficus lyrata had a life of aprox 3-4 years. I have wasted my money in this one, believing it was a much better plant than the past ones I had!
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"My plant is dying and I had it for only more..."
Charles W.Verified
Good
Hibiscus Bush Fire Queen (Hibiscus rosa-sinensis)
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Hibiscus Bush Fire Queen (Hibiscus rosa-sinensis)
"Growing well"
Bonnie F.Verified
The site was easy to navigate
White Bird of Paradise (Strelitzia Nicolai)
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White Bird of Paradise (Strelitzia Nicolai)
"It is tall and healthy, but there are only 4..."
Stephen B.Verified
I tried to discuss my order after delivery but all my emails were ignored.
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"I tried repeateedly to contact someone about..."
Pamela H.Verified
Very easy website to use with useful information!
Croton Zanzibar (Codiaeum variegatum)
Purchased item
Croton Zanzibar (Codiaeum variegatum)
"These particular crotons were hard to source..."
Claudette G.Verified
Plants are quite expensive but are healthy, so hopefully my weeping bottle brush plant will continue to do well.
Weeping Bottlebrush Standard (Callistemon Viminalis)
Purchased item
Weeping Bottlebrush Standard (Callistemon Viminalis)
"The plant shown had flowers on it, but the on..."
Madina I.Verified
I ordered my plant on Jan 11 and today as of July still haven’t received it! Order #13106
Shrimp Plant Bush 'Yellow' (Justicia Brandegeeana)
Purchased item
Shrimp Plant Bush 'Yellow' (Justicia Brandegeeana)
"I NEVER RECEIVED the plant. Ordered in Januar..."
Judith T.Verified
Customer service promised results over and over and over.
HydroPro Elite: The Premium Aluminum Barrel Copper Hose Attachment
Purchased item
HydroPro Elite: The Premium Aluminum Barrel Copper Hose Attachment
"You did not send me the nozzle depicted on yo..."
Arletha R.Verified
The shopping experience is fast and easy. Select your plant(s) and check out.
Croton Mammy (Codiaeum variegatum)
Purchased item
Croton Mammy (Codiaeum variegatum)
"First, I was not happy the way the plants wer..."
Robert H.Verified
Good
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"This was a good experience thus far"
Kim S.Verified
Good experience.
Brazilian Red Cloak (Megaskepasma Erythrochlamys)
Purchased item
Brazilian Red Cloak (Megaskepasma Erythrochlamys)
"The plants were professionally packed and we'..."
Florence M.Verified
Perfect!
Plumbago Blue (Plumbago Auriculata 'Blue Escape')
Purchased item
Plumbago Blue (Plumbago Auriculata 'Blue Escape')
"Arrived VERY WELL packaged. The plant was bea..."
Lenay H.Verified
Horrible.
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"The customer service at Plantology isn't ther..."
Elizabeth A.Verified
Unfortunately two plants arrived dead and I never received 1 out of the 5 plants I ordered. I really hope this company reaches back out to me to resolve this issue. I won’t be purchasing from them again due to lack of communication.
Copperleaf LA Red (Acalypha wilkesiana)
Purchased item
Copperleaf LA Red (Acalypha wilkesiana)
"Unfortunately the plant arrived half dead. An..."
Carly M.Verified
Order was placed over a month ago and still has not shipped
Travelers Palm (Ravenala madagascariensis)
Purchased item
Travelers Palm (Ravenala madagascariensis)
"Placed order a month and order has not shippe..."
Tommy V.Verified
5 Stars
Bougainvillea Trellis Miami Pink (Bougainvillea 'Miami Pink')
Purchased item
Bougainvillea Trellis Miami Pink (Bougainvillea 'Miami Pink')
"Thank you"
Jacqueline P.Verified
Packaging is excellent and the plants are just as expected.
Lemon Grass (Cymbopogon)
Purchased item
Lemon Grass (Cymbopogon)
"The plants arrived in beautiful condition. Un..."
Gary G.Verified
Website is easy to navigate
Christmas Palm Triple (Adonidia merrilli)
Purchased item
Christmas Palm Triple (Adonidia merrilli)
"Arrived well packaged and in excellent condit..."
Zane H.Verified
Borderline scam
Meyer Lemon Tree (Citrus reticulata)
Purchased item
Meyer Lemon Tree (Citrus reticulata)
"Never received the item. Called customer serv..."
Ryan P.Verified
Very disappointed
Fiddle Leaf Fig (Ficus Lyrata)
Purchased item
Fiddle Leaf Fig (Ficus Lyrata)
"The plant came broken and I’m still trying to..."
David K.Verified
Really dissatisfied overall
Travelers Palm (Ravenala madagascariensis)
Purchased item
Travelers Palm (Ravenala madagascariensis)
"Plant did not arrive in good condition. Plant..."
Melvin L.Verified
Overall Okay!
Purple Queen (Tradescantia Pallida Purpurea)
Purchased item
Purple Queen (Tradescantia Pallida Purpurea)
"Thanks for your service however I had to make..."
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