Lesley M.Verified
Awful. Where is my money?
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Product 4 weeks late so we bought another…dec..."
Wagging Rights store reviewsSee product reviews
Carol M.Verified
Terrible experience from start to finish. I purchased this item urgently for a trip, but was contacted shortly afterwards and told it wouldn’t arrive in time. I was offered a refund, which I accepted. Despite that, three weeks later they shipped the product anyway—after I no longer needed it—and expected me to deal with returning it. It’s now been almost two months and I’m still waiting for my refund. Very disappointing customer service and a poorly managed process. I won’t be buying from them.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Terrible experience from start to finish. I p..."
Sharon O.Verified
I know delivery and stock problems perhaps we're out of there hands, but i did have to wait a long time. On the plus side I was kept informed of progress.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Used for the first time this weekend on a tri..."
Simon B.Verified
Very slow delivery, very slow communications, was promised a further 10% discount for the delay but never received it
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Very good bed, locks into place really good,..."
Jo E.Verified
It took over a month for it to arrive and too late for the trip we needed it for.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"There needs to be instructions on how to fix..."
Alex C.Verified
Ok
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Easy to put together. Having padded bottom Os..."
Matthew L.Verified
Just normal
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"All padding not really big enough for my Germ..."
Lisa F.Verified
Delivery was a long wait but they are a good company x
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Delivery was a long wait but worth it. Every..."
Alison F.Verified
Only issue was delay but I was kept up to date regularly
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Although there was a long delay in delivering..."
Philip M.Verified
I want to love this operation but there are too many promises and the product isn't as special as they think.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Order arrived later than expected. One of the..."
Ryan H.Verified
Very helpful, full updated on the progress of my order
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Great quality and my pugs live it. It fits gr..."
Tracy M.Verified
Was a delay with first order, but was contacted with an apology and told it would be arriving soon. No problem with second order, which arrived in a matter of days
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Got one medium bed to start with as I only ha..."
Lyn S.Verified
Queries were answered quickly
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"I had seen many positive reviews before placi..."
Christine D.Verified
Took a long time for delivery from ordering however we were kept informed. Worth the wait though as this is a good quality product and is ideal for its purpose.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Good quality product. Great for our rescue b..."
Mary W.Verified
Great quick response to email
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Excellent supportive bed for our bullmastif w..."
Tamara W.Verified
Disgusting and very unprofessional
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Better service, communication and be honest y..."
Finnegan W.Verified
In a world where everyone expects everything to arrive next day. I was happy to wait
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"After an expected wait, the dock arrived & I'..."
Jane K.Verified
Ordered based on an advert with next day delivery , took over a month to arrive. I guess sometimes issues arrive with suppliers!. This was frustrating but customer service was very good keeping me informed.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Took a long time to arrive after ordering wit..."
Darren F.Verified
A1 company very helpful throughout
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Fantastic product and great customer service..."
Roisin W.Verified
Slow delivery.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Difficult to set up with instructions, was gi..."
David W.Verified
Took a little longer than advertised for delivery, but well worth the wait.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Well made quality item, my dog loves travelli..."
Sharron A.Verified
Misleading delivery times
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Took one month to arrive, disappointed as onl..."
Sheila B.Verified
It was easy, clear instructions and a lovely site.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"It looks great, stylish, comfy and very sturd..."
Donna W.Verified
Delivery issue delays, but the bed is amazing
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Amazing product and my dogs are no longer sca..."
Debbie J.Verified
Long Delivery dates and no communication
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Poor quality"
Rachael B.Verified
Too long ordered for long trip to Cornwall arrived late then not quality expected
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Hi, after waiting for ages for my order; Orde..."
Sarah S.Verified
Longer than expected wait but worth the wait. Good communication to explain delays.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Good quality product, comfortable and safe fo..."
Claire C.Verified
The bed took a long time to come. Nearly a month and a bit. However, the customer support was great.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"My puppy loves it. She looks safe and secure..."
Julie C.Verified
Bed is great just delivery time took a lot longer than expected but I was given updates
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Now I’ve finally received the bed it is lovel..."
Mrs S.Verified
Order took too long to arrive and I had to email to get any updates
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"The dock is amazing and my dog loves it. My o..."
Susan C.Verified
Easy to order, regular updates from customer service
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Quality product. Excellent customer service k..."
Martin S.Verified
Easy to use and great at keeping us in the loop
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Although took longer to get here than origion..."
Stuart M.Verified
Good communication despite some delay.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Easy to install, fits well dog sleeps comfort..."
Claire A.Verified
Excellent aside from the delivery being longer but that was out of your control
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Absolutely love the dog dock from Wagging Rig..."
Lee C.Verified
Slight delay in delivery, but they kept us informed all the time and have requested feedback on the product.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Lovely quality bag/seat/bed for our Maltipoo,..."
Heather S.Verified
Delayed delivery
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Great bed and my dog Dylan loves it. It has h..."
Mrs J.Verified
A long wait for the item but they took payment immediately.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"My dog doesn't like it and won't get in it or..."
Lisa-joanne S.Verified
Had to wait a while as they had run out of stock but I received communication from them to advise me.
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"It's great and very safe for my precious gold..."
Lynn M.Verified
It took a long time to arrive but all good in the end
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"Yes I’m very happy with it, very good quality..."
Gary M.Verified
Very customer friendly
Purchased item
The Dog Dock V2 New & Improved with ISO Fix
"I love it!"
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