I ordered the wrong size and design, i tried to cancel immediately but it takes a while to get response and it's hard to cancel. BUT they are very nice to correct it and did not charge me. I still get the wrong order but they are willing to send me the right size I want. It's a nice shoes but not comfortable for me. I want soft, light, tall comfy shoes. Because I'am in my 50's :) But my daughter tried it and love it!