Terrible customer service and a misleading return policy.
I have been trying for over a week to return these shoes for a refund. Their website clearly states:
"We accept returns and refund requests within 30 days of delivery."
However, when I requested a return, I received the following response:
"We do not recommend returning because it will only cost you high return shipping cost and since the return was from overseas it will also cost you high customs duties. In some cases, the customs du