Jayden W.Verified
Great!
Purchased item
ALUMINIUM SUITCASE V2 THICKER ALUMINIUM & REMOVEABLE WHEELS
"Everything Was up to par, very durable, great..."
RIIGID USA store reviewsSee product reviews
Dana H.Verified
Nice product
Purchased item
ALUMINIUM SUITCASE V2 THICKER ALUMINIUM & REMOVEABLE WHEELS
"I have few dents after first use"
Mike T.Verified
Very happy with the service provided.
Purchased item
ALUMINIUM SUITCASE V2 THICKER ALUMINIUM & REMOVEABLE WHEELS
"The ordering experience with Riigid was excel..."
Apolo C.Verified
Smooth transaction from start to finish!
Purchased item
ALUMINIUM SUITCASE V2 THICKER ALUMINIUM & REMOVEABLE WHEELS
"I love love it!Materials & craftsmanship is e..."
Martin I.Verified
Very efficient and trustworthy
Purchased item
CLASSIC ALUMINUM
"Great service and high quality. I really reco..."
Jay A.Verified
Order arrived quickly
Purchased item
CLASSIC ALUMINUM
"It feels flimsy. Disappointed honestly."
Marvin J.Verified
Overall I have had a very good experience with RIIGID. My only issue has been the extended delay in receiving shipments.
Purchased item
VACUUM COMPRESSION PACKING CUBES
"I love the vaccum compression packing cube be..."
Lionel G.Verified
Dented in multiple areas after 1 trip to Atlanta. Was considering purchasing another for my wife but will go with another brand.
Purchased item
ALUMINIUM SUITCASE V2 THICKER ALUMINIUM & REMOVEABLE WHEELS
"Dented very easily in multiple locations afte..."
Herber M.Verified
the best
Purchased item
CLASSIC ALUMINUM
"the best"
Ryan D.Verified
My emails haven’t been replied to in order to exchange the version one suitcase for the version two I ordered. Hoping to hear back.
Purchased item
ALUMINUM SUITCASE V2 NEW, STRONGER ALUMINIUM & REMOVEABLE WHEELS
"Riigid sent me the version one suitcase and h..."
Luis L.Verified
Super bad customer service, nobody answered
Purchased item
ALUMINIUM SUITCASE V2 THICKER ALUMINIUM & REMOVEABLE WHEELS
"Super Bad customer service and support…
I tr..."
Elie F.Verified
Great website and easy ordering. Fast shipping.
Purchased item
ALUMINUM SUITCASE V2 NEW, STRONGER ALUMINIUM & REMOVEABLE WHEELS
"Love the 22 inch carry on, and the best featu..."
Bakhtiar S.Verified
They should have arrived together
Purchased item
ALUMINUM SUITCASE V2 NEW, STRONGER ALUMINIUM & REMOVEABLE WHEELS
"They are luggage I would recommend"
Hunter C.Verified
Poor communication with strange time of day responses. Very reluctant to return our suitcases.
Purchased item
ALUMINUM SUITCASE V2 NEW, STRONGER ALUMINIUM & REMOVEABLE WHEELS
"This was not as advertised. The wheels are no..."
Jim N.Verified
Arrived on time and in excellent shape
Purchased item
ALUMINUM SUITCASE V2 NEW, STRONGER ALUMINIUM & REMOVEABLE WHEELS
"Seems very sturdy and well-made. Great hinges..."
Gary R.Verified
See emails.
Purchased item
ALUMINUM SUITCASE V2 NEW, STRONGER ALUMINIUM & REMOVEABLE WHEELS
"Still awaiting packing cubes and 20% refund p..."
Damian U.Verified
Good but just a little confusing when you pick luggage bc it doesn’t show exactly what ur buying bc it shows everything but I mean you cans kind of assume.
Purchased item
ALUMINUM SUITCASE V2 NEW, STRONGER ALUMINIUM & REMOVEABLE WHEELS
"Love it. BUT YOU SAID 2-3 DAYS SHIPPING AND T..."
John J.Verified
Case received as promised. There was a special 4th of July promotion announced the day I received the bag, which Riigid applied to my purchase.
Purchased item
ALUMINUM SUITCASE V2 NEW, STRONGER ALUMINIUM & REMOVEABLE WHEELS
"Beautiful case. Excellent customer service."
Martin V.Verified
Just rubbish. Missed deadlines. No comms on issues. Broken promises. Not fit for purpose which is a shame as it’s a good product.
Purchased item
ALUMINUM SUITCASE V2 NEW, STRONGER ALUMINIUM & REMOVEABLE WHEELS
"My answering emails and not ignoring customer..."
Kurt B.Verified
Choosing to return v2 suitcase and saddle bag and backpack and vacuum bags and vacuum.
But it’s been over 10 days and I have not heard anything from Riigid they say return team will engage with me soon, but so far it looks like I can’t return things that I purchased against my Will
Purchased item
SUITCASE SLEEVE
"Great idea. But does it meet the requirement..."
Ted F.Verified
Great Customer Service. Great luggage.
Purchased item
SUITCASE SLEEVE
"Love the look and it holds I all need that I..."
Michael P.Verified
I don't have photos to show but I purchased the 22" and the 28" Silver carry & check-in bags. I also purchased the suitcase sleeve too. Initially had problems with the order; however Jude, the owner, personally reached back to me, resolved the issue and sent my order expeditiously. I wasnt sure at first whether or not to buy but now I am satisfied with my purchase. Again, thank you Jude and Riigid for my purchase. Michael
Purchased item
ALUMINUM SUITCASE V2 NEW, STRONGER ALUMINIUM & REMOVEABLE WHEELS
"I don't have photos to show but I purchased t..."
Tim T.Verified
customer service is the worst i have ever experienced. delay after delay then they canceled the order and i took a chance and ordered again. i got the luggage and it’s fine but i don’t know if i could recommend this company.
Purchased item
ALUMINUM SUITCASE V2 NEW, STRONGER ALUMINIUM & REMOVEABLE WHEELS
"product is fine. customer service is horrible..."
Suk Y.Verified
Great customer service and speedy response.
Purchased item
ALUMINUM SUITCASE V2 NEW, STRONGER ALUMINIUM & REMOVEABLE WHEELS
"Very good looking. Sturdy and light weight. H..."
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