Yolaysi M.Verified
Very good
Purchased item
Royal Sovereign Charcoal Algae Resistant 3-Tab Roofing Shingles (33.33 sq. ft. per. Bundle) (26-pieces)
"Very good"
Super Arbor store reviewsSee product reviews
Adrian L.Verified
People who care about customer service should be hired at your company people who use telephone numbers where people can return. The calls would be another good implementation, and actual tracking information for orders would be completely helpful instead of whatever cheap flyby night stuff that you use because I don’t know where my deliveries app but you tell me it was delivered, but the house isn’t accessible and you give me no ability to follow up with your company or the delivery company
Purchased item
JELD-WEN 96-in x 80-in 4-9/16-in Low-e White Vinyl Sliding Left-Hand Sliding Double Patio Door Screen Included
"You have possibly the worst customer service..."
Jeffrey M.Verified
Need to be more truthful with pricing.
Purchased item
QuickStep Studio + SpillRepel Westend Apple Laminate Flooring, 6.14-in W x 47.24-in L Planks, Smooth Wood Look
"The only issue is that pricing of the item...."
Douglas S.Verified
Customer service is terrible and rude
Purchased item
Armstrong Ceilings 48-in x 24-in Random Fissured Fiberglass Contractor Ceiling Tiles, 16-Pack, White Textured, 15/16-in Drop Acoustic Panels
"I told you what a scam your company is and ho..."
James M.Verified
Excellent.
Purchased item
Home Decorators Collection Hand-Scraped Strand Woven Brown Solid Bamboo Flooring
"Super Arbor wad great. They had s very hard t..."
Michael SalitaVerified
My order came very quickly. The company has great customer service.
Purchased item
STAINMASTER PetProtect Lockhart Oak 20-mil x 7-in W x 48-in L Waterproof Interlocking Luxury Vinyl Plank Flooring
"We haven't laid the flooring yet, it's a beau..."
Sravan P.Verified
It's hard to place an order and track it. Your return policy has to be better.
Purchased item
Inverness Travertine 22 MIL x 11.9 in. W x 23.8 in. L Click Lock Waterproof Vinyl Tile Flooring (17.7 sqft/case)
"You couldn't deliver product on time and dela..."
Valerie S.Verified
I was referred to you by a gentleman at Lowes who know his stuff. He certainly led me in the right direction.
Purchased item
Woodacres Oak 22 MIL x 8.7 in. W x 48 in. L Click Lock Waterproof Luxury Vinyl Plank Flooring (20.1 sqft/case)
"I was so thankful to find my discontinued flo..."
Austin B.Verified
Broke material sent to me
Purchased item
Ardenmore Oak 6 MIL x 7 in. W x 48 in. L Waterproof Click Lock Vinyl Plank Flooring (23.8 sq.ft. /Case)
"I was only able to use 20% of the flooring be..."
Kari DavisVerified
It was easy and no problems
Purchased item
Toro SmartStow Super Recycler 21565 21 in. 163 cc Gas Self-Propelled Lawn Mower
"The landscapers say the Toro mower has a terr..."
Jennifer KorenekVerified
Product took to long to receive you took money out my account quickly but didn’t get product in a sufficient time.
Purchased item
Shaw Matrix 14-Piece 5.9-in x 48-in Franklin Hickory Luxury Vinyl Plank Flooring
"It just took to long to get."
Michael W.Verified
Excellent
Purchased item
Bruce Plano Marsh Oak 3/4 in. T x 3-1/4 in. W x Varying Length Solid Hardwood Flooring (22 sq.ft./ctn)
"Excellent"
Jeff S.Verified
After more than a month, no product has been received on my end and I keep getting emails that the product is delayed, yet my credit card was charged a long time ago. How do you think I feel and how do you think my experience has been? Not rocket science here to figure out the answer to that one...
Purchased item
Cedar Valley Chestnut 22 MIL x 8.7 in. W x 48 in. L Click Lock Waterproof Lux Vinyl Plank Flooring (20.1 sq. ft./case)
"Can't tell you how it looks because we don't..."
Johanna P.Verified
Great
Purchased item
Antler Trail Oak 22 MIL x 8.7 in. W x 48 in. L Click Lock Waterproof Luxury Vinyl Plank Flooring (20.1 sq. ft./Case)
"Quick shipping and great communication"
LuisVerified
Contractor ordered
Purchased item
Style Selections 5.12-in Big Brown Bamboo Handscraped Engineered Hardwood Flooring (20.49-sq ft)
"Order takes too long to arrive"
Emily L.Verified
This is a fake website and company. I will NEVER purchase anything again
Purchased item
Lifeproof Essential Oak 7.1 in. W x 47.6 in. L Luxury Vinyl Plank Flooring (18.73 sq. ft. / case)
"DO NOT ORDER FROM THIS SCAM OF A COMPANY"
Ivan A.Verified
👍🏼
Purchased item
Defense+ Antique Linen Hickory 14 mm T x 6.1 in. W Waterproof Laminate Wood Flooring (16.1 sqft/case)
"Received shipment without damage"
Anthony C.Verified
Terrible service. Was promised a call back within 24 hours but did not hear back for 3 days. The call center was obviously offshore and staff was not knowledgeable.
Purchased item
Bruce Plano Marsh Oak 3/4 in. T x 3-1/4 in. W x Varying Length Solid Hardwood Flooring (22 sq.ft./ctn)
"Service was awful and product was shoddy"
Frankie M.Verified
Shipping time was long compared to other big stores. From the time I paid to shipping was 7 days
Purchased item
QuickStep Studio + Spill Repel Laguna Acacia 5.23-in W x 3.93-ft L Smooth Wood Plank Laminate Flooring
"The shipping cost is too High. But in a nuts..."
Craig GlennVerified
Got mower and delivery at good deal.
Purchased item
Toro TimeCutter 42 in. Deck Gas Dual Hydrostatic Zero-Turn Riding Mower with Smart Speed (Model 75748)
"Love the mower."
Jennifer J.Verified
Had what I needed and ordering was easy
Purchased item
Bailey Grey 22 MIL x 7 in. W x 48 in. L Click Lock Waterproof Luxury Vinyl Plank Flooring (19 sq. ft./case)
"Palette received, some boxes and planks damag..."
Jody Roe D.Verified
Everyone was very helpful from the representative to the delivery truck driver.
Purchased item
Lifeproof Copperhill Luxury Vinyl Plank Flooring
"The planks are the same colors as the previou..."
Chad S.Verified
Glad to find the color that was no longer available in Home Depot. We loved the color and wanted to complete the basement with the same color.
Purchased item
Lifeproof Seasoned 47.6 in. L Luxury Vinyl Plank Flooring (19.53 sq. ft. / case)*
"Flooring came in well packed boxes. Not yet i..."
Esther Y.Verified
Never received my order.please contact me 2094023995
Purchased item
Home Decorators Collection Montage Luxury Vinyl Plank Flooring - Waterproof, Scratch Resistant
"Never received my order."
Amy A.Verified
Great service
Purchased item
American Villa Supernatural 8-Pack Dark Steel 12-in x 24-in Metallic Porcelain Stone Look Floor Tile
"I love this tile!"
Patrick B.Verified
Easy on line !
Purchased item
Clermont Elm 30 MIL x 8.7 in. W x 48 in. L Click Lock Waterproof Luxury Vinyl Plank Flooring (20.1 sqft/Case)
"Matched up and looks good 😎"
Jane D.Verified
Dealing with only Ai and not talking to a human was frustrating and infuriating and when AI said transferring to human they would hang up.
Purchased item
CALI Bamboo Mocha 0.88-in T x 1.05-in W x 72-in L Solid Wood Threshold
"The wood was thiner than the previous wood...."
John D.Verified
Great
Purchased item
Lifeproof Seasoned Wood 47.6 in. L Luxury Vinyl Plank Flooring
"Easy to order, good customer service, deliver..."
Jake D.Verified
The hold on my credit card expired due to it taking too long to ship. Then the price on shipping went up.
Purchased item
Home Decorators Collection Warm Cherry Luxury Vinyl Plank Flooring
"Product is average, it arrived I a wet box wi..."
Jonathan F.Verified
Won’t shop again
Purchased item
Lifeproof Burnt Oak 8.7 in. W x 47.6 in. L Luxury Vinyl Plank Flooring (20.06 sq. ft./Case)
"Didn’t get what I order. Wear layer does matt..."
Jeremiah P.Verified
5 stars
Purchased item
Home Decorators Collection Ash Clay 7.1 in. W x 47.6 in. L Luxury Vinyl Plank Flooring (23.44 sq. ft. / case)
"Fast delivery. I will purchase more in the fu..."
Ashley Borre B.Verified
.
Purchased item
Lifeproof Heirloom Pine 8.7 in. W x 47.6 in. L Luxury Vinyl Plank Flooring (20.06 sq. ft. / case)
"."
John B.Verified
It took a while after placing the order
To finally get it shipped
Purchased item
Lifeproof Heirloom Pine 8.7 in. W x 47.6 in. L Luxury Vinyl Plank Flooring (20.06 sq. ft. / case)
"It’s a great flooring
Just the pricing is a..."
Amy P.Verified
Not fond of waiting 7-14 days to find out if an order will be filled.
Purchased item
Lifeproof Heirloom Pine 8.7 in. W x 47.6 in. L Luxury Vinyl Plank Flooring (20.06 sq. ft. / case)
"Inconsistent in ability to lock on the long e..."
Ben W.Verified
Everything was great.
Purchased item
Essential Oak 22 MIL x 7.1 in. W x 48 in. L Click Lock Waterproof Luxury Vinyl Plank Flooring (18.7 sqft/Case)
"I was unable to find the flooring I needed fo..."
Diana C.Verified
Good prices,,item I needed
Purchased item
16-Mailboxes 1-Outgoing Mail Compartment 2-Parcel Lockers Pedestal Mount Cluster Box Unit
"Quick delivery..great customer service. Thank..."
Robin M.Verified
Took a few days to ship
Purchased item
Pergo Portfolio + WetProtect Waterproof Rustic Smoked Chestnut 7.48-in W x 4.52-ft L Embossed Wood Plank Laminate Flooring
"Some of the product was damaged. For the pric..."
Justin S.Verified
So far it has really sucked for not only myself but my customer too.
Purchased item
Essential Oak 22 MIL x 7.1 in. W x 48 in. L Click Lock Waterproof Luxury Vinyl Plank Flooring (18.7 sqft/Case)
"Not sure yet. Still have yet to see any produ..."
William C.Verified
My experience was painless and seamless. Thank you Super Arbor
Purchased item
LifeProof Restored Wood 6 MIL x 8.7 in. W x 48 in. L Click Lock Waterproof Luxury Vinyl Plank Flooring (20.1 sq. ft./Case)
"My experience with Super Arbor was fantastic...."
Derek W.Verified
Everything was great from the ordering to the shipping and all the updates along the way. First time ordering here so i had my reservations but they were great and would use again.
Purchased item
Lifeproof Heirloom Pine 8.7 in. W x 47.6 in. L Luxury Vinyl Plank Flooring (20.06 sq. ft. / case)
"Had my reservations being the first time i ha..."
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