The material was cheap, and the customer service was shoddy. I felt like I was scammed. I reached out to the company three times for a return label, but they never responded. I also contacted Pay/Affirm to stop payments and get a refund, but nothing's been done. All I'm getting from them are reminders that my installments are overdue. I'm frustrated that my experience with both companies has turned into a nightmare. It's unfortunate, especially since I've been a long-time user with pay/Affirm