Hello,
I am writing to formally complain about the order I received. The product delivered is completely different from the specifications and images shown online. This is misleading and unacceptable.
What I received does not match the advertised quality or description in any way, which I consider a form of false advertising. I have attached clear photos comparing what was advertised and what I actually received.
I no longer trust your service and I am requesting a full refund immediately. Pl