"Honestly disgusting, took 3 whole weeks to co..."
A. M.Verified
WORST EXPERIENCE!
From paying extra for a tracked VIP delivery which I was never able to track and waited over a month to then receive a faulty dress and now they are insulting me by offering a 15% refund of the total order value !
Purchased item
Etta Strapless Mini Dress
"I have received a poor quality FAULTY DRESS w..."
E. W.Verified
waited 3 weeks for my dress when website states 10 business days. also couldn’t track my parcel
Purchased item
Cornelia Mini Dress
"quality of the dress isn’t good. after purcha..."
F. L.Verified
Awful!!! You scammed me out of £44 a dress one nothing like the photo cheap the seams were all coming out I got refunded £10 now I’m stuck with a dress I can’t wear. Customer service was awful the dress is so bad it’s worse than SHEIN
Purchased item
Lumière D’or Gemstone Bracelet - 24k Gold
"Hi so I got scammed the bracelet was literall..."
S. G.Verified
Missing bracelet
Purchased item
Lumière D’or Gemstone Bracelet - 24k Gold
"Didn’t receive the bracelet and the dress was..."
L. L.Verified
Still have not received my order, very poor customer service and communication.
Purchased item
Rosaline Mosaic Leather Coat
"I have still not received my coat despite se..."
H. G.Verified
I won’t be buying anything again sadly but the response to my complaint was very quick to be fair
Purchased item
Cornelia | Mini Dress
"Sadly the cappuccino corset dress is nothing..."
C. M.Verified
Shocking company and experience: over 3 weeks from order to delivery. Tried to cancel the order and my request eas just ignored. Kept sending me the same automated template response and ignoring what I was saying. Promised a 10% refund which surprise surprise I didn’t have. Dress not as pictured complete scam of a company
Purchased item
Lumière D’or Gemstone Bracelet - 24k Gold
"Shocking company and experience: over 3 weeks..."
R. M.Verified
Bad customer service, management and quality of products.
Purchased item
Lumière D’or Gemstone Bracelet - 24k Gold
"Horrible. Dress was nothing like the photo an..."
G. D.Verified
Rubbish experience
Purchased item
Cornelia | Mini Dress
"Awful experience. Parcel took nearly a month..."
M. I.Verified
Had to refund, awful delivery and product
Purchased item
Maisie | Elegant Mini Dress
"Took ages to arrive, the quality is awful, bu..."
A. O.Verified
Took so long to deliver the product and the quality was not nice.
Purchased item
Lumière D’or Gemstone Bracelet - 24k Gold
"Did not look like the pictures"
R. M.Verified
Terrible
Purchased item
Amor | Chic Coat
"The most awful jacket I’ve ever brought. Not..."
K. H.Verified
They make you feel like they are doing you a favour by offering 25% refund when it’s so small it would fit a child! I just want my money back! Absolutely disgraceful
Purchased item
Rosaline | Mosaic Leather Coat
"I am disgusted,
6inches too small, it’s not e..."
V. B.Verified
I couldnt return my dress that didn’t fit or get a full refund
Purchased item
Lumière D’or Gemstone Bracelet - 24k Gold
"Cheap bracelet"
A. R.Verified
Okay
Purchased item
Olivia | Elegant Maxi Dress
"Did not sit correctly and sizing isn’t great..."
T. A.Verified
.
Purchased item
Cornelia | Mini Dress
"Bought this for my daughter and she absolutel..."
K. B.Verified
A
Purchased item
Vixen | Maxi Dress
"The advertisement of the dress’s they use on..."
T. A.Verified
Didn’t like the quality of the dresses is cheap material
Purchased item
Cornelia | Mini Dress
"Definitely not the same quality as the pics"
T. L.Verified
Refuses to take back
Purchased item
Cornelia | Mini Dress
"Extra extra small"
Q. M.Verified
Good
Purchased item
Vixen | Maxi Dress
"In love with the dress fits like a glove"
H. H.Verified
Unable to return items despite quality being not as advertised
Purchased item
Lumière D’or Gemstone Bracelet - 24k Gold
"Cheaply made"
A. J.Verified
the Size S on the XS
Purchased item
Lumière D’or Gemstone Bracelet - 24k Gold
"🥰🥰🥰🥰"
A. M.Verified
Not sure if Miss mabel is new so maybe still finding their feet but Customer service was also very bad
Like terrible to the point I thought it might be a scam website with the responses/no response I got
Purchased item
Rosaline | Mosaic Leather Coat
"Bad quality
From China, drop shipped
Does n..."
R. L.Verified
Parcel arrived. Took about 3 weeks
Purchased item
Rosaline | Mosaic Leather Coat
"I was very sceptical but it arrived and it wa..."
B. K.Verified
I purchased a hoodie recently; however, the quality did not meet expectations. I paid a considerable amount for the item. I attempted to return it the following day, but unfortunately, my refund request was declined.
Purchased item
Amber | WIth Love Hoodie
"The quality was terrible. I tried to return i..."
S. H.Verified
Awful experience
Purchased item
Vixen | Maxi Dress
"I ordered this and it was not what I saw on p..."
T. B.Verified
Item never arrived
Purchased item
Rosaline | Mosaic Leather Coat
"I ordered this on 2nd September and it never..."
E. E.Verified
Couldn’t get a refund after you took 3 weeks to deliver a dress
Purchased item
Vixen | Maxi Dress
"Really poor quality material, took 3 weeks to..."
C. L.Verified
Poor actually non existent customer service!
Coat is supposed to be L but is tiny and customer service have not responded to any email contact
Very dissatisfied
Purchased item
Rosaline | Mosaic Leather Coat
"Poor actually non existent customer service!..."
T. S.Verified
Unprofessional
Purchased item
Rosaline | Mosaic Leather Coat
"Not as described, they use other brands campa..."
E. K.Verified
Good customer service
Purchased item
Angel | Striped Low Rise Jeans
"The jeans are a nice material, I went with th..."
M. G.Verified
Absolutely Shit
Purchased item
Vixen | Maxi Dress
"Absolute scam of a company. Dress dodidnt sho..."
I. M.Verified
X
Purchased item
Rosaline | Mosaic Leather Coat
"Coat looks and feels amazing and sizing is gr..."
R. M.Verified
Don’t accept returns. My item didn’t fit and I have no choice but to keep it. Ridiculous!
Purchased item
Rosaline | Mosaic Leather Coat
"Came and absolutely was not XL. I am a UK10 a..."
M. B.Verified
Really bad
Purchased item
Lumière D’or Gemstone Bracelet - 24k Gold
"Really bad"
C. B.Verified
scam! Never received anything and took my money - had one response to emails, haven’t responded since
Purchased item
Vixen | Maxi Dress
"SCAM!!!! I never received the dress - emailed..."
K. B.Verified
I will never order of this company again.
Purchased item
Rosaline | Mosaic Leather Coat
"Far too small even though I ordered the large..."
Y. S.Verified
It was a good experience other than taking a little long to arrive and the app for tracking was a little confusing and didn’t update me regularly. But the order process was easy and the item arrived well after 2 weeks. Worth the wait.