Christopher H.Verified
I ordered a size 10 1/2 in the boot. I got a size 11 1/2 when I reached out several times with no response I end up calling the main store and they stated that I have to ship the boots back on my dime and get a replacement. I don’t think it’s very customer service like to be made to pay shipping twice on an item that I did not mess up the order on
Purchased item
Matte Black Caiman Hornback Leather Boots With 3D Lightweight Sole - Composite Toe
"I need to send the boots back for a smaller s..."