Asuncion H.Verified
Very long wait time for a product I was unhappy with.
Purchased item
Multatto Curly
"Did not like the quality of the hair."
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Jazmine C.Verified
No words on topic : (
Purchased item
Custom Blonde 1.0
"I am very disappointed with this purchase. Th..."
Teneva J.Verified
never received order, costumer service has not been helpful
Purchased item
HD Lace Closure - Blonde Ginger
"never received order its been 2 months"
Keyana B.Verified
Never again
Purchased item
Custom Blonde 1.0
"You don’t even reply! Let’s start there"
Alexciyah V.Verified
Overall I’m satisfied with the hair & company. I did reach out via Instagram dm & got a fast response. I was helped immediately. Communicating via email took a long time.
Purchased item
Seamless Clip-ins - Ash Honey Carmel
"The order took several weeks, but it does sta..."
Toni N.Verified
I believe if you set processing times, especially with a range spanning multiple weeks, then your deadlines should be met. A partial refund should have been issued for the failure to complete my order on time. Things happen, but good customer service retains business.
Purchased item
Seamless Clip-ins - Blonde Ginger
"Kept anxiously awaiting to receive my order...."
Rhonda C.Verified
Easy on-line shopping. 5 stars because the hair absolutely great… it’s just the timing to receive the hair, perfection takes time🥰
Purchased item
HD Lace Closure - Ash Honey Carmel
"The hair is amazing, very pretty. No shedding..."
Christina W.Verified
❤️
Purchased item
Seamless Clip-ins - Blonde Ginger
"I love my hair it’s so soft"
Kaliyah S.Verified
Came sooner than expected
Purchased item
Blonde Ginger
"LOVE LOVE LOVE this hair. The hair is so luxu..."
Denise B.Verified
Intentionally shipping products on delayed schedule to claim each order was made to order. By doing so, take away and or eliminate the items from being returned.
Purchased item
HD Lace Closure - Vanilla Crème
"Hair is terrible (texture, quality, density)"
Nina P.Verified
Waiting on a a response.
Purchased item
Seamless Clip-ins - Custom Blonde 1.0
"Extremely chunky blonde highlights not what I..."
Tisha W.Verified
Exceptional Hair Quality
Purchased item
HD Lace Closure - Ash Honey Carmel with Dark Roots
"I absolutely love this hair..all of it..Speci..."
Shaniece B.Verified
Hair took way too long to arrive. Over a month to be exact.
Purchased item
Multatto Curly
"The hair is frying up as if it has synthetic..."
Mia E.Verified
Love my hair I probably will buy every color eventually lol!
Purchased item
Seamless Clip-ins - Custom Blonde 1.0
"Love love love ❤️ worth the wait!!! Yes they..."
Natasha M.Verified
Best bundles
Purchased item
Ash Honey Carmel
"The hair is truly gorgeous
Thank you 😊"
Pamela H.Verified
Will continue to purchase, Lovit it
Purchased item
HD Lace Closure - Ash Honey Carmel with Dark Roots
"Quality is amazing, thick from root to tip, c..."
Ronnetta C.Verified
I was not happy knowing that the reason for a late delivery was due to a holiday that lasted two weeks. I feel that it should have been communicated so that I could make other plans in a timely manner, instead of having to rush out and find another solution, spending more money and taking away more time.
Purchased item
Multatto Curly
"I don't like the color. I wish that it wasn't..."
Latashia T.Verified
Poor quality
Purchased item
HD Lace Closure - Ash Honey Carmel with Dark Roots
"The closure ripped immediately"
Paris M.Verified
My only complaint is adding 2 day shipping but not receiving the order until 5+ days later. Other than that love.
Purchased item
Toasted Vanilla (Ready To Ship)
"Love this hair, I ordered the read-to-ship 2-..."
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