Ortho Balance store reviewsSee product reviews

I will not purchase again or recommend to anyone

Very easy. Shipping was good.

Didn’t feel the shoes received were the same as shown in videos as the stiffness of the shoes received were uncomfortable. Shoes in videos were flexible. Shoes also heavy.

Fine

Never received my order, they said the delivery was made but still nothing, they suggest checking with my local postal carrier to find my package 🤬

Took three and a half weeks to get them

You are deceitful in your business practices. I’ll spread the word.

I would like to express my strong dissatisfaction with your policy of withholding part of the refund under any pretext. In practice, this approach—combined with forcing customers to bear return shipping costs—appears to be designed to push customers into keeping low-quality products against their will. This is neither professionally nor ethically acceptable. There are many other companies that treat their customers fairly and offer much better support. I am very disappointed in your service.

All good

This shoe runs small. I always wear a 9 and my toes come right to the end of the shoe. To return it will cost $20. They offered me a percent off another pair instead of returning the ones that dont fit. Also it took a long time to receive the shoes. I wont be ordering again!

After sales help was very bad

Would like to receive my order...

Long shipping time with poor tracking.

Took a long time to arrive - 4 weeks. I was worried the shoes would be too tight, but seems to be fine.

1

IMPOSSIBLE to get return instructions. I feel scammed.

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Need to return the shoes they run smaller than usual

great price. Many great comments on the look of the shoe. Purple is big in South Louisiana.

They took to long yo arrive and the ahies are not as advertised

Sizing listed does not match the same size in other shoe brands.

Shipping took way to long

Seems like they took a really long time to arrive and I was getting nervous, but I kept watching the tracking every day. Other than that it was great

Good

I can't wear the shoes because they are too small. Wish I could get my money back or a larger size.

you can’t fill an order properly

Long delay in getting shoes. Then not easy to return…

It was simple.

The shoes are cute but “orthopedic” is quite the stretch. They also run small so the ones I got are useless because they’re too small even tho I went on the larger size of what I usually run.

I KEEP ASKING FOR RETURN AUTHORIZATION INSTRUCTIONS WITH NO REPLY - MULTIPLE TIMES!!!!!!!!!!!!!!!!!!!!!!!!!!!

They took longer than expected to be delivered. They aren’t as comfortable as I had hoped. They look nice and are good quality.

Easy

Too much Red tape to go through for returns! Same packaging, paying for return shipping & having to have return approved by you!

The shoes were too small I sent them back to be exchanged for a larger size. I was charged for the exchange and i still have not received the shoes or my money back. the order was placed in October or November. I will never recommend this company or it product

made attempt to return 4 emails responded with donate and 50% off next pair you didn't stand behind 1st pair why would i want a second pair

There was an ad on Facebook that I responded to offering two pairs of shoes for 99 or $59 for one pair. I remember distinctly ordering two pairs only need to find later that the confirmation email showed one pair for $99. Something about your advertising or your confirmation process was misleading.

Just more Chinese knockoff crap

The company is fine, the shoes just were not suitable for me.

Easy ordering

Quick response and drlivery.