I don't remember the original experience buying them, but after realizing I had wasted $100 for the two pairs, I found online that to return them, you have to ship back to Bezing, China.
"Shoes are smaller than advertised we order th..."
Kirt M.Verified
Buying was simple. Shipping was slow. Return process very expensive so exchanges are not cost affective and refunds are not given. Also shoes have extreme solvent smell
Hi Ortho Balance
The shoes for both myself and my wife are one size too small.
Can we return them for the next size larger?
My wife's shoe is size 40 but a size 41 would be much better.
Her shoes is one size too small
My shoe size is 44 but size 45 would be better
Im asking little disappointed that these shoes are tight on our feet
Please tell how we can exchange for a size larger.
Regards John Hamilton