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**“I cannot understand why you are asking me for feedback when my order has still not been delivered. This experience has been completely unacceptable from start to finish. I contacted your team about the delivery problems and the shipping company you use. I was told the issue would be handled, yet instead I was pushed to deal with the shipping company myself.
When I contacted them, they asked a series of bizarre and inappropriate questions about my home—whether it has marble, if it’s two s