There warranty policy they mentioned in there website and they are informing as are sameen asmaan ka farak, it's about on site warranty they have to change it and while showing the demo please tell us the features of the laptop so we can decide which one to choose, when we need support please attend the call I have tried to call you guys since a week regarding laptop taccking but no answer, and still I have some questions so if there is any responsible person available please call me 8056773803