Horrible experience, I won’t be buying them from again.
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"I haven’t worn this shoes, I’d been mislead a..."
Omar N.Verified
Been asking about a refund for weeks and you sent no response
Purchased item
Men’s Air™ 270 Cushion Trainers
"Terrible. I have been emailing for days about..."
Charles G.Verified
Wrong item received
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"Not New balance nor the name that states on t..."
Linda G.Verified
Did offer a £10 refund instead of having to send back
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"The real Size is much smaller than a uk size..."
Julie S.Verified
Quick and easy
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"Absolutely amazing, they fit perfectly and fe..."
Joan B.Verified
Rubbish . Want be ordering again from here . Very poor service
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"I would have liked the size I ordered . Sick..."
Jaime C.Verified
They did not respond to my request to cancel the order (immediately after making order) and sent the unwanted items instead which I then had to pay £18 to return to China
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"Item has been returned - awaiting refund"
Mrs Y.Verified
Very misleading
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"Very disappointed that these shoes are being..."
Carol R.Verified
Easy to order. Everything was perfect.
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"Lovely quality. Good fit. Arrived in good con..."
Janet Q.Verified
Very disappointing
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"The shoes took 2 weeks to get here and you se..."
Sarah I.Verified
Rubbished
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"Do not buy"
Verity C.Verified
Really disappointed and annoyed that I got fooled!
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"DON'T BUY THESE SHOES
Really disappointed wit..."
Amanda B.Verified
Slow communication slower delivery
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"These are fake new balance trainers balance i..."
Lisa G.Verified
Selling fake/counterfeit goods. To get a refund I’m told I have to return the item at my own cost and then chance you’ll give me my money back. Appalling!!
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"Trainers are counterfeit!! Charging the same..."
Sarah J.Verified
I wish I had looked in better detail before buying !
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"They are a very cheap fake which I am now stu..."
Victoria R.Verified
Threatening customer service
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"Misleading"
Adrian C.Verified
Danger fake product..!!
Purchased item
Men’s Air™ 270 Cushion Trainers
"Don’t buy this product it is a fake"
Donna H.Verified
No UK returns allowed although there was a UK address on box!! Expected to pay more money to return to China - no!!
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"Item nothing like expected!! Was a pair of c..."
Linda S.Verified
Took ages to arrive longer than estimated and no updates.
Purchased item
Women’s Orthopaedic Suede Clogs
"They took ages to arrive and were very disapp..."
John G.Verified
A total disgrace
They sold me FAKE trainers and made me pay to send them back to China
AVOID THIS SITE FOLKS
Purchased item
Men’s Air™ 270 Cushion Trainers
"The trainers are FAKE this site is an absolut..."
Maz R.Verified
Quick response, but computer generated
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"The shoe size is not true, I ordered a size 6..."
Evelyn H.Verified
Straight forward transaction. Kept up to date with progress of order
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"Delighted with new balance trainers. Very com..."
Sujit B.Verified
👍️
Purchased item
Men’s Air™ 270 Cushion Trainers
"👍️"
Abdulwasay A.Verified
Bad
Purchased item
Women’s Orthopaedic Sneakers | New Balnace™
"Avoid them, the item is fake not real new bal..."
Christina Teresa C.Verified
I was kept informed of the delivery process. Everything as described.
Dreadful. Have to return item to China at my own cost as well as paying for delivery that took weeks to arrive. Falsely advertised as UK based company. Cheap materials and not worth nearly the amount of money charged.
Purchased item
Women’s Orthopaedic Suede Clogs
"Took weeks to finally arrive. Cheap and nasty..."
Marilyn D.Verified
Excellent, well packed, didn't wait for weeks for them to be delivered.
Purchased item
Portable Air Conditioner - Artic Air™
"My husband has been diagnosed with COPD recen..."
Emily G.Verified
Shipped from china despite London in the title
Purchased item
Women’s Orthopaedic Suede Clogs
"Terrible quality and nothing like the photos!..."
Nick L.Verified
Couldn't arrive later...
Purchased item
Ryanair Hand Luggage Backpack – Cabin Bag for Travel & Laptop
"Arrived 5 days late, had to buy a cabin bag a..."
Iryna S.Verified
First of all, the delivery time was very long. And when I placed the order, the information about the delivery time was completely different than it turned out to be.
Took a few weeks for delivery from china. But arrived in good condition.
Purchased item
Bladeless Rechargeable Neck Fan with Digital Display
"Bought thisl thinking it would only be used f..."
Clement G.Verified
Good experience no issues. Took longer to get than expected but in time stated. didn't realise they were imported from China and therefor 7-10 day diveey. Didn't need to test the returns policy.
Purchased item
Men's Genuine Leather Summer Sandals
"The sandals are fine. Not sure the quality is..."