Mike N.
Fast and efficient
Purchased item
Retractable Garden Hose Reel-1/2in-35m
"Great product
Enables irrigation of the end..."
Giraffe Tools UK store reviewsSee product reviews
Tim G.
Greta service and after sales service
Purchased item
Grandfalls Retractable Pressure Washer Cover
"Can’t praise this company enough. Have got th..."
Carl A.
Very easy buying experience and delivered very quickly...đź‘Ť
Purchased item
Worry-Free Purchase
"Very pleased with the giraffe grandstorm hoov..."
Gary B.
Was delivered on time not had any after sales conversations as yet which is when you know how good a company really is .
Purchased item
GT Care (Giraffe Tools Care Plan)
"Wanted one of these for a while having had a..."
Robert H.
Always good experience
Purchased item
Grandfalls Retractable Pressure Washer Plus
"Haven’t used the hoover or the power washer y..."
Richard J.
Cimmunication was good and delivery was prompt
Purchased item
Grandfalls Retractable Pressure Washer Plus
"Fantastic bit of kit.
Not only the reach you..."
Brian W.
I’m very happy with my purchase and very happy in dealing with you thank,I will definitely be coming back to you as a future customer.
Purchased item
Grandfalls Retractable Pressure Washer Cover
"Where I work we have the exact same jet washe..."
Blaise J.
Bought the product and after 2 uses the hose from the tap to the pressure washer sprung a leak. I tried to get a replacement and they wanted £79.99. I’ve only had it 3 weeks!! Very poor quality and terrible customer service
Purchased item
Grandfalls Retractable Pressure Washer Plus
"Bought the product. 2 uses later and the poor..."
Kevin H.
Really helpful when I asked about the different lances. Chassy really tried to resolve my issue.
Purchased item
Grandfalls Retractable Pressure Washer Cover
"Really happy with the pressure washer, apart..."
Andrew W.
Slow to respond, did not offer a refund when unsatisfied with product while still within 14 days from receipt. I would not recommend
Purchased item
GT Care (Giraffe Tools Care Plan)
"Pressure washer performance is poor, to maint..."
Michael S.
Very good purchasing experience.
Purchased item
Grandstorm Retractable Vacuum Cleaner
"Great product. Very clear fitting instruction..."
Diane S.
Quick , easy and straight forward
Purchased item
Ground-Mounted Retractable Hose Reel-1/2in (25m-40m)
"Very easy to get out and use and go put away..."
John P.
Came within a week or so
Purchased item
Ground-Mounted Retractable Hose Reel-1/2in (25m-40m)
"It’s alright as hoses go but sometimes it doe..."
Peter R.
Excellent delivery
Purchased item
Grandfalls Retractable Pressure Washer Plus
"Excellent quality, not so much space saving,..."
Paul M.
Great experience and quick delivery
Purchased item
Grandfalls Retractable Pressure Washer Plus
"It’s a great bit of kit , definitely less pow..."
Andrew D.
No issues
Purchased item
Retractable Garden Hose Reel-1/2in-35m
"Seems great so far, but haven't needed to use..."
Mrs L.
10/10 speedy service great product
Purchased item
Retractable Garden Hose Reel-1/2in-35m
"Brilliant robust love it"
Hazel O.
Prompt delivery
Purchased item
Garden Hose Reel Cover
"Ideal for the winter months"
Steven K.
Paid for quality and got standard.
Purchased item
Grandfalls Retractable Pressure Washer Plus
"Washer in the spray handle broke on first use..."
Oliver B.
Easy to buy still waiting on the cover
Purchased item
Grandfalls Retractable Pressure Washer Plus
"Fantastic jet wash"
James Napier N.
Slow delivery
Purchased item
Grandfalls Retractable Pressure Washer Plus
"Slightly down on power compared to my last wa..."
Ian S.
I asked if powerful enough after seeing many disappointing reviews on UTube! They replied by saying it’s brilliant and would be very happy with it, and email to prove, but needs some more R&D in to it and it could be an even better seller ie motor power and hose, handle disconnecting all the time.
Purchased item
Grandstorm Retractable Vacuum Cleaner
"Good concept, motor isn’t strong enough when..."
Paul M.
I am yet to be convinced on the aftersales. The unit is great but the quality of the parts may not be.
Purchased item
Grandfalls Retractable Pressure Washer Plus
"After one use the lance failed. You have agre..."
Nathan R.
Poor communication took to long to respond to emails. Plus 1 of my items has still not been delivered after nearly 2 months of purchasing
Purchased item
Pressure Washer Gun Kit
"This item still hasn’t been delivered it’s be..."
Carolanne R.
Easy to order. Arrived quickly
Purchased item
GT Care (Giraffe Tools Care Plan)
"Well priced and works just as hoped. Arrived..."
Deborah C.
You never have useful accessories for example adapter
Purchased item
Grandfalls Retractable Pressure Washer G20 Cover
"Very flimsy and doesn’t fit properly, I don’t..."
Andrew S.
Very good
Purchased item
Grandfalls Retractable Pressure Washer Plus
"Very good pressure washer."
Mathew W.
Poor stock avilability with false information given on when items will be availble
Purchased item
Pressure Washer Gun Kit
"At least try to deliver this item that has be..."
Adam S.
Customer service was slow and didn’t offer any help
Purchased item
Grandfalls Retractable Pressure Washer Essential
"Makes an awful banging noise when trigger is..."
Simon I.
Was good communications but still waiting on a cover for it
Purchased item
Grandfalls Retractable Pressure Washer Plus
"great product and very easy to set up and use..."
Susan L.
Easy site to navigate good communication
Purchased item
Water Hose Splitter
"As described, great value, excellent quality,..."
James H.
Really poor service although I fear that’s the USA branch of the business and not the UK
Purchased item
Grandfalls Retractable Pressure Washer Essential
"Really disappointed.
Ordered and arrived with..."
Rachel W.
Great communication, good back up info, good company to deal with. Highly recommend.
Purchased item
Grandfalls Retractable Pressure Washer G20
"Fast delivery, works perfectly, no more getti..."
James M.
Very poor . We ordered a cover for our jet washer, we had to wait for over a month for the correct one. But only to have the wrong one delivered.
Very poor after sales
Purchased item
Grandfalls Retractable Pressure Washer Cover
"You sent the wrong cover.
We got one made in..."
Mitchell M.
It was good had all the information I needed to track my parcel and customer service were very helpful.
Purchased item
Grandstorm Retractable Vacuum Cleaner
"Great piece of equipment,so much easier to us..."
Andrew M.
Slow on delivery
Purchased item
Grandfalls Retractable Pressure Washer Plus
"Very good machine but noisy
Works well."
Steven C.
Very good no problem from start to finish
Purchased item
Grandfalls Retractable Pressure Washer Plus
"First time ordering from your website and the..."
Abdul F.
Very bad service and dishonest
Purchased item
Grandfalls Retractable Pressure Washer Essential
"The product broke down the same day. It’s arr..."
Amjad M.
Time wasters
Purchased item
Dream Garage — Enthusiast Cleaning Set
"Sell something that works"
Elliott C.
Awful customer service
Purchased item
Retractable Garden Hose Reel-1/2in-35m
"You’re customer service is abysmal."
Giraffe Tools UK store reviewsVisit store