MikoloFitness store reviewsSee product reviews

I recently moved. I paid by paypal and even though I had updated my primary address it pulled my old address and I didn't catch it until I put through the order. But I did notice right after putting in the order. I emailed Mikolo within 10 minutes and reached out via the website. The order was put through on Saturday. I also called Monday morning before anything shipped. They said they would update the address. Then things started shipping to my old address. I called again, they again said they would take care of it. More stuff shipped to my old address. I called the next day, again they said they would take care of it. It's been 2 weeks and I have spoken to customer service 7 times at this point, I don't have any equipment, it hasn't been reshipped to my new address, and I haven't had any refunds. I was excited for the equipment but this customer service is the worst I've ever received in my life and at this point it potentially seems to be some sort of scam.

Processing the order took over two weeks.

At first the communication wasn't great. But after customer service made up for it. They guaranteed their equipment and were very apologetic. At the end they were fair and honest on their word. Made me a valuable customer.

Complete lack of part support.

+A

Online order. FedEx drop off.

First my purchase was sent to the wrong address, which i understand was not a mikolo error, that was on fedex. But then the replacement that I received was send with the wrong lat pulldown attachment and a defective safety pin. Still waiting to hear back from customer service about a resolution as I reported this to them about a week ago. Would be a 5 star rating if i received the correct lat pulldown. The rack is super solid and I'm really impressed by the quality. It's a huge upgrade compared to what i had before, just wish I could finish putting it together so I could get my gym back in order.

Everything was shipped quickly, and my functional trainer could not be better with the 2:1 and 1:1 ratios

Browsing is good

Customer service has been top notch!

It was very good!

Easy.....

Customer service was great and easy to work with. They had to call FedEx to find out where our order was and confirm it would be delivered in a timely manner.

Quick

Awesome the staff are very responsive & helpful.

Very easy to shop on site.

It was an easy and fast experience. Also delievery was fast.

Good

Easy shopping

Easy to order, product came with defects.

All the packages came together and seemed to be well protected. Get the shipping insurance. Install with a few people recommended. Will take about 2.5-3.5 hours.

Easy to order

Easy and efficient

Shipping was good, both boxes arrived together. A little box damage but no damage to any of the components

All great

I’ve had it for just 15 days and so far I LOVE IT. It is the ideal size for a home gym!

Fast shipping

Very easy to navigate everything is correct

This gym is exactly what I wanted for my home gym setup. Since we got it, we’ve seen working out almost everyday.

Very good