Viena Store review | Loox

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Silvia O.Verified
I bought some items at Vienna because they show they are from Miami but they are Chinese. At the beginning I thought they were a scam because I had no news from the package. After I contacted them I got the tracking number and everything arrived perfectly at my house. I didn’t have to clear customs. Very strange
CD 26A Sandal Two Tone Canvas Cowhide Silver Buckle
Purchased item
CD 26A Sandal Two Tone Canvas Cowhide Silver Buckle
"The sandal is very heavy and it doesn’t resem..."
Marie G.Verified
Very easy to order
Chanel 2026 Phone Holder Crossbody Bag Black Caviar Leather
Purchased item
Chanel 2026 Phone Holder Crossbody Bag Black Caviar Leather
"Great phone case"
Sirpa D.Verified
Very long shipping time
PANTHERE DE CARTIE 22MM QUARTZ GOLD STEEL WHITE DIAL
Purchased item
PANTHERE DE CARTIE 22MM QUARTZ GOLD STEEL WHITE DIAL
"Ok. I’m not very happy about the crown. It..."
Kyunghee C.Verified
I like it.
Valentino 2026 Garavani Rockstud Slide Sandal Silver Cowhide 175602
Purchased item
Valentino 2026 Garavani Rockstud Slide Sandal Silver Cowhide 175602
"Gooooood"
Stefania P.Verified
I received all four of my items, and I couldn’t be happier with my purchase. Every piece exceeded my expectations the quality, craftsmanship, and attention to detail are absolutely outstanding. Everything arrived exactly as described and looked even more beautiful in person.What truly made this experience exceptional was the customer service. They responded to every single one of my emails, always by the next day, and were incredibly professional, attentive, and helpful Thank you!
Moccasins Black Quilted Calfskin Gold CC
Purchased item
Moccasins Black Quilted Calfskin Gold CC
"These shoes are absolutely amazing! They’re b..."
Jessica M.Verified
So scattered
YSL 26ss Classic Mules 60 Cowhide
Purchased item
YSL 26ss Classic Mules 60 Cowhide
"Looks so fake"
Annette H.Verified
Very helpful.
Chanel 2026 Shopping Bag 33cm Black Grained Calfskin
Purchased item
Chanel 2026 Shopping Bag 33cm Black Grained Calfskin
"I love the bag!"
Anja B.Verified
terrible. Complete scam do not purchase.
Chanel 2026 Transparent Thong Sandal Plastic Leather 713046
Purchased item
Chanel 2026 Transparent Thong Sandal Plastic Leather 713046
"These shoes arrived with the Chanel logo miss..."
Annethe B.Verified
Fast
Oasis Sandal Epsom Calfskin Orange
Purchased item
Oasis Sandal Epsom Calfskin Orange
"Lovely shoes❤️"
Viviana N.Verified
GREAT STORE
Prada 2026 Mary Jane Ballet Flat Mesh Sheepskin 715612
Purchased item
Prada 2026 Mary Jane Ballet Flat Mesh Sheepskin 715612
"Great communication feedback and product qual..."
Jenifer O.Verified
My first jewlery order wasn’t great and customer service suggested I get the missing crystal replaced myself (which they would pay for) - totally unacceptable. I now have an errand? They should have shipped a new pair and/or offered a refund.
cc rainboot brown rubber
Purchased item
cc rainboot brown rubber
"These are far better quality than I was expec..."
Nicole R.Verified
Customer service is less than one star
CC 25 Ballet Flat White Beige Raffia
Purchased item
CC 25 Ballet Flat White Beige Raffia
"Item can not be used. It smells like hell. C..."
Shannon S.Verified
Incredible experience- wonderful assortment , quality work, and excellent customer service!
JUNE SANDAL CHOCOLATE CALFSKIN
Purchased item
JUNE SANDAL CHOCOLATE CALFSKIN
"Fabulous quality! Incredibly made."
Svitlana Y.Verified
Mixed feelings…
Chanel 2026 Jeans Blue Cotton With Gold Buckle
Purchased item
Chanel 2026 Jeans Blue Cotton With Gold Buckle
"Unfortunately jeans are bigger than expected...."
Conny E.Verified
Slecht. De maat is niet goed en kan ze niet omruilen voor een andere maat
CC Sneaker White Calfskin Grey Suede
Purchased item
CC Sneaker White Calfskin Grey Suede
"The Suze is not oke"
Linda H.Verified
Very easy website to see everything.
Celine Maison Belt 13mm Taurillon Leather
Purchased item
Celine Maison Belt 13mm Taurillon Leather
"I wore it straight out of the box. I love it."
Anna S.Verified
You are very professional in overall! The shipment updates, you follow up on the arrival and feedback from the customer, makes the shopping experience amazing! You just got a loyal customer!
Dior 2026 Walk'n'Dior Platform Sneaker White Beige Fabric Sheepskin 713665
Purchased item
Dior 2026 Walk'n'Dior Platform Sneaker White Beige Fabric Sheepskin 713665
"The quality is amazing, the stitching of the..."
Monita C.Verified
Wish shipping was faster
Chanel 2026 Jeans With Silver Buckle 359365
Purchased item
Chanel 2026 Jeans With Silver Buckle 359365
"Very nice jeans. Fit is good Shipping takes..."
Maryam L.Verified
You never sent me my order and you do not leave an email or phone number to contact you to tell you the order has not arrived.
hm kelly belt 18mm black calfskin gold buckle
Purchased item
hm kelly belt 18mm black calfskin gold buckle
"My order has not yet arrived and you keep say..."
Jose Antonio V.Verified
Good product, trustworthy seller, I will continue buying.
GMT-MASTER II BLUE CERAMIC JUBILEE
Purchased item
GMT-MASTER II BLUE CERAMIC JUBILEE
"All perfect!!"
Simone H.Verified
Most items are as advertised however the last order had two items incorrect. Still chasing refund or exchange.
HARDWEAR PINK GOLD CHOKER
Purchased item
HARDWEAR PINK GOLD CHOKER
"The item is yellow gold - not pink gold as de..."
Asil ‏.Verified
The size is too small, and unfortunately a return is not possible.
ballet flats beige black lambskin
Purchased item
ballet flats beige black lambskin
"The size is too small, and unfortunately a re..."
Roya N.Verified
Terrible
CC 2026 High Heeled Slippers 70 Mesh Suede
Purchased item
CC 2026 High Heeled Slippers 70 Mesh Suede
"I keep emailing I want my money back and you..."
Mia G.Verified
Didn't have any issues so experience was very good
Rockstud Espadrille 45mm Silver leather sandals
Purchased item
Rockstud Espadrille 45mm Silver leather sandals
"Its hard to talk about quality because I've n..."
Marie E.Verified
Everything world fast and perfekt
Chanel Straw Hat With Black Ribbon Accent 250043
Purchased item
Chanel Straw Hat With Black Ribbon Accent 250043
"Could have been a bit bigger"
Claudia G.Verified
Good quality and good delivery.
Gavroche Super Silk Quest Détail Scarf 140 CM In Colorful Cashmere 300441
Purchased item
Gavroche Super Silk Quest Détail Scarf 140 CM In Colorful Cashmere 300441
"Beautifull scarf……I love the colours and supe..."
Suzanne S.Verified
Great quality and fast shipping. Totally satisfied
HM Rodeo Robeo Heart PM Charm Black mix Sky Blue Lambskin
Purchased item
HM Rodeo Robeo Heart PM Charm Black mix Sky Blue Lambskin
"Love to this company! Quality products and fa..."
Lauren M.Verified
Shipping delays are shocking
CC 25C Ballet Flat Suede Calfskin
Purchased item
CC 25C Ballet Flat Suede Calfskin
"I never received them. i was told they were o..."
Ashley R.Verified
Tracking and delivery needs more information
ballet flats beige black lambskin
Purchased item
ballet flats beige black lambskin
"ballet flats were not delivered with the othe..."
Alanod A.Verified
Excellent
ballet flats light blue white denim
Purchased item
ballet flats light blue white denim
"Perfect and very comfortable"
Elhem D.Verified
Merci
Summer Charms Mules 80 Petal Pink Suede Salmon Lambskin
Purchased item
Summer Charms Mules 80 Petal Pink Suede Salmon Lambskin
"Merci incroyable"
Karen C.Verified
Can speed up shipping as it took a long time for item to arrive.
ballet flats beige black lambskin
Purchased item
ballet flats beige black lambskin
"Comfy, true to size and more importantly they..."
Philippe 32 Le Salon C.Verified
Bonjour, Votre site est pas pratique Ni facile , l application est à revoir, pour les recherches produits et la traduction en Français est vraiment pas bonne Vous devriez penser aussi aux hommes
CD 26 B30 Sneaker White Black Mesh TPU 621817
Purchased item
CD 26 B30 Sneaker White Black Mesh TPU 621817
"Bonjour, Elle sont Bien Avez-Vous des bask..."
Alexia R.Verified
Slow respond when asking to return. Also ordered a jacket which was on their site. Paid and then it was not available. That they did refund quickly
ballet flats beige black lambskin
Purchased item
ballet flats beige black lambskin
"Ordered these shoes in 37 and they are way to..."
Shuya L.Verified
This’s my first time to shop here. Very good
Chanel 2026 Hobo Bag Burgundy Gold Caviar Calfskin
Purchased item
Chanel 2026 Hobo Bag Burgundy Gold Caviar Calfskin
"Looks very nice. The details make it really g..."
Pascale P.Verified
J’ai reçu ma dernière commande un sac mini Birkin de la mauvaise couleur, j’ai envoyé la vidéo et les photos. Je n’ai eu aucune retour de votre part.
Chanel 25 Slingback 50mm Black Lambskin 473218
Purchased item
Chanel 25 Slingback 50mm Black Lambskin 473218
"Elles sentent très très mauvais"
Neil B.Verified
Brutal
Medium Classic Flap Bag 23cm Blue Lambskin Gold Hardware
Purchased item
Medium Classic Flap Bag 23cm Blue Lambskin Gold Hardware
"The bag was hideous. The colour didn’t look a..."
Valerie C.Verified
Long delivery
CC 25p Ballet Flat Black Mesh Fabric Grosgrain
Purchased item
CC 25p Ballet Flat Black Mesh Fabric Grosgrain
"It’s to big It’s slippery. And dangerous."
Oksana S.Verified
Awaiting return label but to no avail
Chanel 2026 Pearl Button Chain Trim Short Shirt White Cotton 213056
Purchased item
Chanel 2026 Pearl Button Chain Trim Short Shirt White Cotton 213056
"Awaiting return label but to no avail"
Anne-charlotte C.Verified
Great
Chanel Slingback Pump Black Sheepskin 174550
Purchased item
Chanel Slingback Pump Black Sheepskin 174550
"Very good material. Feet small, take ons siz..."
Viena store reviewsVisit store