Bruna P.Verified
No customer support as advertised
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"I haven’t noticed any improvement using the d..."
Vibit US store reviewsSee product reviews
Lou D.Verified
very poor customer service
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"I was in pain after using it twice and it did..."
Peter L.Verified
First unit I received was defective and still waiting for a replacement unit
Purchased item
Vibit PureRelief Magnesium Oil
"Guessing that the oil works well for local ma..."
Sarah K.Verified
Lack of clear instructions
Purchased item
Vibit TENS - Wireless Electrical Muscle Stimulator
"I don’t know where to place pads to heal. No..."
Tara M.Verified
I would like to return my Fitbit, but I feel like it's more of a hassle than it isn't easy solution just to get my money back for a product that they say is a 30 day free trial
Purchased item
Vibit ROLL - Portable Vibrating Massage Roller
"Vibration is powerful on low setting that whe..."
Daniel M.Verified
The product stopped working the day I recieved it! I've not recieved my refund as requested!
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"It stopped working after using it the first t..."
Shana H.Verified
Great experience
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"Perfect for foot pain, tightness and discomfo..."
Kellian C.Verified
n/a
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"makes my foot feel better"
Roger B.Verified
The process went well
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"The vibit seems to work well I’ve only been a..."
Davin L.Verified
NO EMAIL RESPONSE
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"How about you answer the 4+ emails I have sen..."
David D.Verified
No issues getting it
Is just that is difficult to get it to work
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"It does not charge
Is disappointed as I was..."
Paula J.Verified
Poor customer support
Purchased item
Vibit Pulse - Wireless Electrical Muscle Stimulator
"Too painful cannot do this. Please tell me ho..."
Nicholas M.Verified
Respond to my email
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"I emailed you a few days ago and got a respon..."
Rebecca H.Verified
I have sent emails about product concerns and I have got nothing back
Purchased item
Vibit ROLL - Portable Vibrating Massage Roller
"Send me a replacement one because this one ca..."
Frank T.Verified
Awesome
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"Great product"
Jacqueline N.Verified
Great customer service.
Purchased item
Vibit PureRelief Magnesium Oil
"Had to return. The Vibit after many tries of..."
Tom H.Verified
I ordered, and it was sent to me. This is the first conversation I have had with the company about how it is working.
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"I have no idea, I have been rolling my right..."
Mark A.Verified
It dosent work?!
How may I get refund or replace
Mark antonious
Purchased item
Vibit TENS - Wireless Electrical Muscle Stimulator
"It doesn’t work?!
Tell me what to do?
I’ve pu..."
Christine P.Verified
As expected from a reputable company.
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"I have barely used it. Your survey is way too..."
Patricia L.Verified
Customer service is not responding to my emails. My unit isn’t working. This was far too expensive to just not work. Only 1 of my tens units works. I would like to call and speak with someone but there isn’t a phone number to call.
Purchased item
Replacement TENS Unit
"I received the replacement units but still on..."
Junior L.Verified
Trash
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"It doesn't work!!! Waste of time and money!"
Suzanne P.Verified
Very good
Purchased item
Vibit ROLL - Portable Vibrating Massage Roller
"Very much helped my plantar fasciitis! Strong..."
Theresa R.Verified
Buying it was simple.
It arrived quickly
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"I have been using my Vibit for 10 days. I hav..."
Sangeeta N.Verified
Terrible customer service
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"Does not work the vibration is uncomfortable...."
Meghan C.Verified
Very easy to shop!
Purchased item
Vibit TENS - Wireless Electrical Muscle Stimulator
"This Vibit TENS unit is so easy and convenien..."
Carlos M.Verified
for the price i would expect the product to last a longer time especially since its rechargeable
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"product stopped charging after a week of use"
Eric S.Verified
This is more a review for their customer service. The vibit did not work for me. So I contacted them that I was going to return my vibit. They state that within 24 hours they would contact me back. I reached out to them over email and through their website return page that I needed a return address (since there is no phone number anywhere on their website) to return the product and get my refund. It’s been 3 days and they have not contacted me back. I provided my name, email address and order nu
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"This is more a review for their customer serv..."
Doug S.Verified
Your products are garbage and a total waste of money.
This borders on fraud!
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"Neither of the two products that I ordered wo..."
Sondra P.Verified
Great customer service!
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"It really seems to be making a difference!"
Sonya B.Verified
Great company!
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"This has been a pain saver for me. I was doin..."
Jeff K.Verified
Arrived on time and in good condition.
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"Works as expected."
Joni H.Verified
Order was shipped promptly. No hassles
Purchased item
Vibit TENS - Wireless Electrical Muscle Stimulator
"Device is easy to use. It has 4 different mod..."
Paul R.Verified
Shipping is terrible
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"The delivery took to long. The states that th..."
Javier C.Verified
Best experience and fast delivery amazing company!!
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"This product is not only
Beautiful and amazin..."
Kelly P.Verified
Poor customer service.
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"Doesn’t turn on. Poor customer support. Have..."
Christopher H.Verified
Online
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"I like it but this is my second one because m..."
Lisa S.Verified
The Vibit feels so good on my plantar fasciitis and heel spur. It’s a good deep massage for the arches too.
Purchased item
Vibit PureRelief Magnesium Oil
"I haven’t used the oil but a few times yet, b..."
Robert B.Verified
Great customer service
Purchased item
Vibit TENS - Wireless Electrical Muscle Stimulator
"I just got my unit. It’s working great so far..."
Jaime L.Verified
Terrible service I have wrote five emails, you have not returned one yet I want the device to work for you. Please refund me my money
Purchased item
Vibit TENS - Wireless Electrical Muscle Stimulator
"I've been writing new emails, you have now re..."
Theodora K.Verified
It was delivered perfectly
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"It certaintly helps my foot"
Vibit US store reviewsVisit store