"From the very first time I could feel the dif..."
Hideki H.Verified
Your order system needs work. I placed an order and system said "system problem" and resubmit order. So I did. So, I had 2 orders shipped and notified you all about the problem of a duplicate order. Response was 'in the manner to be efficient, both orders were shipped. "You may return the duplicate order after receipt." Not a very good customer service response. I just decided to keep the orders because it's a hassle to return things. Need to train staff in the art of customer service.
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"Still trying to get use to it as I have never..."
Missy Z.Verified
The product came quickly and was packaged well for transport.
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"I’ve only used the roller a few times already..."
My email about how to use the product was answered promptly with clear instructions. I appreciate the quick response and the willingness to refund or replace the product, but neither was necessary in the end.
"Finally my elbow is starting to get better. T..."
Kristie H.Verified
I
I never received my item, although it showed my items were delivered on February 20th 2026z I tried reaching out to company for help, they were unhelpful. I then asked for a refunded, to this day. I still haven’t received a refund or a response. I will be filing a fraud claim, if I do not receive my money back.
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"I never received my item, although it showed..."
Jami M.Verified
Customer service will not give me instructions on how to return the Vitbit. You advertise money back guarantee “no questions asked”.
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"I am trying to return it because it isn’t hel..."
"The functionality is good, and the compact si..."
Kent D V.Verified
It was great when I first turned it on and it was helping my plantar fasciitis but now it stopped working so now I’m kind of out of luck to relieve the pain. Please help.
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"It stopped working all of a sudden I have it..."
Jim B.Verified
Easy going
Delivery time was a little slow
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"It’s great for getting rid of a headache
Jus..."
Anthony P.Verified
Easy to access, helpful to view other reviews and additional videos on use/ benefits.
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"Works great! I use it everyday definitely wor..."
Lori H.Verified
It doesnt hold a.charge
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"It doesn't hold a charge. I need to send it b..."
Lindsay S.Verified
The ease, convenience, and instant relief has been amazing!
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"After consistently using the Vibit roller for..."
David B.Verified
Tried to cancel immediately after an accidental order. They didn’t respond for two days and than said it was already to late. Other than that, product is good, just needs more settings for its price
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"Wish it had more setting for $100, but it wor..."
Stella P.Verified
Delivered as they said they would.
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"It works and l love it!"
Eliana G.Verified
Very straight forward. Do appreciate you checking in with me.
Purchased item
Portable Vibrating Massage Roller - Vibit ROLL
"Not sure if it’s helping yet. Just started us..."