Christine D.Verified
Pretty straight forward
Purchased item
JOVS 4D Laser Light Therapy Mask
"Just started with the mask. My skin feels sof..."
JOVS store reviewsSee product reviews
Zahra M.Verified
Guarantee dc and manual doc were not in the box
Purchased item
Free JOVS Cordless Hair Straightening Comb
"I have not received it and its so disappointi..."
Maria R.Verified
the customer support team has been extremely helpful, responsive, and professional. Communication was clear and prompt, which made the experience even better.
Purchased item
JOVS Red Light Muscle Belt
"I am satisfied with the JOVS body belt and my..."
Kanyon H.Verified
I paid $1,000 for this mask and it has been a major disappointment. The materials feel cheap, the product does not function as advertised, and the customer service experience has been extremely frustrating. Instead of offering a solution, I was asked to send videos of myself turning the unit on and attempting to reprogram the remote—despite the fact that the product has not worked properly since day one.
Purchased item
JOVS 4D Laser MAX-Mist Mask Device (Limited Edition)
"Crap-I paid $1,000 for this mask and it has b..."
Sophia F.Verified
I’ve emailed 3 x I need to return the device how do I do that?
Purchased item
JOVS 4D Laser Light Therapy Mask
"I need to return it
I’ve emailed 3 X no one a..."
Maria B.Verified
Very easy
Purchased item
JOVS 4D Laser Light Therapy Mask
"My age spots are almost gone, skin brighter a..."
Lorraine R.Verified
Great job!
Purchased item
JOVS 4D Laser Light Therapy Mask
"Amazing work and great product!!!"
Jeannette J.Verified
Excellent
Purchased item
JOVS 4D Laser Anti-Aging Therapy Mask
"My skin is looking so fresh. I get compliment..."
Audrey G.Verified
I asked several times for a refund and they won’t help
Purchased item
JOVS Ems-Toning Shorts
"Hated it! They shocked me, I couldn’t control..."
Loreta H.Verified
There seemed to be delay in shipping and tracking. JOV customer service was very responsive and helpful.
Purchased item
JOVS 4D Laser Anti-Aging Therapy Mask
"The mask is somewhat on the heavy side.
The..."
Antonia R.Verified
I had an excellent online shopping experience. The product quality was great, ordering was simple, and shipping was fast and well-packaged. Customer communication was clear and timely. Everything went smoothly, and I’m very happy with my purchase. Thank you!
Purchased item
Shipping Protection
"So glad I purchased the shipping protection s..."
Gail L.Verified
Thank you
Purchased item
JOVS EMS Toning Shorts
"Thank you."
Marisa N.Verified
Excellent shopping experience and very helpful customer service!
Purchased item
Free JOVS Electric Silicone Facial Cleansing Brush
"Good freebie item!"
James O.Verified
Terrible delivery service 19 days and my products are still in different country and tracking has not been updated in over 8 days.
Purchased item
Free (Free Gift, Not Sold Separately) JOVS Customized Makeup/Storage Bag
"19 days since I ordered still no sign of my p..."
Gina C.Verified
Easy transaction, and arrived faster than they said it would.
Purchased item
JOVS 4D Laser Light Therapy Mask
"Have only used it twice, but the results are..."
Lillian U.Verified
Excellent service
Purchased item
JOVS 4D Laser Light Therapy Mask
"The mask is very comfortable and easy to use...."
Stephen S.Verified
Thank you
Purchased item
Free JOVS Full-Face Micropoint Anti-Wrinkle Set
"Thank you"
Candy M.Verified
Fast shipping
Purchased item
JOVS Ems-Toning Shorts
"Still trying them out but I don't feel them w..."
Tzippi W.Verified
Great
Purchased item
JOVS 4D Laser Light Therapy Mask
"Love it"
Andrea S.Verified
This went very well as my package never arrived but the company was responsive and shipped another quickly.
Purchased item
Free (Free Gift, Not Sold Separately) JOVS DIARY Royal Age Polypeptide Facial Mask
"This was surprisingly good. I do a weekly fac..."
Renee S.Verified
The shipping was incredibly fast. We live somewhere the notoriously has slow shipping and I received this product faster than I would have expected.
Purchased item
JOVS Red Light Muscle Belt
"So far, so good! We have only been using it f..."
Karen H.Verified
Good customer service
Purchased item
JOVS 4D Laser Light Therapy Mask
"Good product"
Lisa S.Verified
Do not stand behind their product. Horrible to work with.
Purchased item
JOVS 4D Laser Anti-Aging Therapy Mask
"Worst company to work with. Highly do not rec..."
Adriana H.Verified
.
Purchased item
JOVS EMS-Toning Shorts
"I only used it a few times and now it’s not w..."
Lori A.Verified
Arrived quickly
Purchased item
JOVS 4D Laser Light Therapy Mask
"I e used it about 5 or 6 times so far. Haven’..."
Mercedes F.Verified
I feel like I was complaining a lot because of the order complications I had placing separate 2 orders at the on my phone but they were fast at answering all my 20 emails. Plus plus they gave me 50 dollar refund to make it better. Better than Amazon customer service. You can trust!
Purchased item
JOVS 4D Laser Light Therapy Mask
"I’ve only had it for 2.5 weeks. I can tell it..."
Cynthia B.Verified
Easy dheckout
Purchased item
JOVS 4D Laser Light Therapy Mask
"Extremely comfortable! Easy to use but stil..."
Ella C.Verified
Easy to navigate and quick at responding
Purchased item
Shipping Protection
"Great gift and Excellent customer service!!"
Ana B.Verified
Fast delivery, great service
Purchased item
Free JOVS Cordless Hair Straightening Comb
"Very good, better than expected."
Dounia D.Verified
its a good product and i enjoy using
Purchased item
JOVS EMS Toning Shorts
"its good and you can see improvement but it h..."
Melissa P.Verified
Very informative and easy to understand.
Purchased item
JOVS 4D Laser Light Therapy Mask
"Love it so far! Very convenient way to stay c..."
Alexandra V.Verified
They were very quick to respond when I enquired about it.
Purchased item
Free (Free Gift, Not Sold Separately) JOVS Customized Makeup/Storage Bag
"I haven't started using the mask yet. So I c..."
Nicole C.Verified
Super easy to purchase and discount was appreciated
Purchased item
JOVS 4D Laser Light Therapy Mask
"I love how comfortable and easy this product..."
Sheela B.Verified
Easy!
Purchased item
JOVS 4D Laser Light Therapy Mask
"It’s only been a week so too early to see res..."
Leanne M.Verified
Everything quickly, except the facial masks but it was substituted with a cream
Purchased item
Free (Free Gift, Not Sold Separately) JOVS DIARY Royal Age Polypeptide Facial Mask
"Did not receive this. It was substituted by a..."
Becky O.Verified
.
Purchased item
Free (Free Gift, Not Sold Separately) JOVS Customized Makeup/Storage Bag
"Have been using my joves mash almost every da..."
Allison R.Verified
Easy to work with
Purchased item
JOVS 4D Laser Light Therapy Mask
"Love it. So comfortable."
Melissa C.Verified
smooth and easy experience
Purchased item
Free (Free Gift, Not Sold Separately) JOVS Customized Makeup/Storage Bag
"I never received this item."
Leanna O.Verified
The short are dangerous and will burn the skin
Purchased item
JOVS Ems-Toning Shorts
"The toning shorts caused a burn to the skin i..."
Zachariah J.Verified
Product was shipped quickly and arrived faster than expected. Very happy with product so far. Would recommend
Purchased item
JOVS 4D Laser Anti-Aging Therapy Mask
"Product was shipped quickly, it is elegantly..."
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